A presentation on the state of HR in the Transformation Journey

1. 10 Things | HR TransformationThe why, what and how of making HR valuable to organisations Rob Scott Practice Leader: Human Capital Services

2. 10 Things | HR Transformation 10 Things | HR Transformation is about unravelling the mysteries of HR Transformation ~ giving insight to the myriad of components included in HR strategy and transformation discussions. Organisations have different expectations of Human Resources, but HR itself is finding it difficult to adapt and provide direction. There is good reason for this, given that HR has remained largely inwardly focussed and showing marginal increases in its own performance. How do we help you on your journey of HR success?

3. 10 Things | HR Transformation HR Transformation initially focused on making HR operations more efficient and effective through process standardisation and transactional technology usage. The next generation of HR Transformationis more tightly linked to corporate strategy and creating business value through HR services that address a company’s most pressing strategic challenges.

4. 10 Things | HR Transformation1: What’s driving change in Human Resources The HR “wake up call” is being driven by a number of key factors – all of which are directed towards building or strengthening the strategic partnership role. Overall business is transforming – HR is an important cog Pressure to gain the “ People Competitiveness” advantage Questionable HR service delivery HR’s return on investment Leadership changes in HR Lack of perceived HR value to the organisation Regulatory changes Global demands

7. 10 Things | HR Transformation6: Major Obstacles to Transforming HR If HR is going to transform, then it needs to address the critical hurdles it faces. Capability of line management Skills within HR departments Business perception of HR’s “value” Attitude of line HR structures and reporting lines Business leadership Business desire for HR strategic activity Effective use of technology Understanding difference between ‘HR Best Practice’ and ‘HR Maturity’

9. HR/ Staff ratio

10. Customer Satisfaction

11. HR programme effectiveness

13. 10 Things | HR Transformation10: Transformation Actions & Self belief Actions steps for HR to start their real transformation journey. Understand your HR maturity level Assessment of customer needs Audit of HR data Assessment of functional activity Design new strategy for delivery Evaluate and implement technology Develop appropriate HR models Radically redesign processes /measures Skills development of HR talent Outsourcing Reward strategy for HR

15. Counsellor & leadership enhancer

16. Change designer

17. Organisation structure & environment creator

18. Performance & rewards program creator

19. HR service delivery & vendor manager

20. Regulatory HR generalist/risk manager

21. Corporate governance consultantThe POIT License CEO Shareholders Service Supporter Executive & non-executive directors

23. Thank you Excellence in People’ reflects what we value as a company. Our focus has always been on employing the very best people and developing close partnerships with our clients, to provide the best possible solutions. Put simply, we have excellent people who help our clients achieve excellence in the management of their people. We have a great knowledge of HR and IT, but more than that, we are a strong presence within our client’s business. Our strength is the excellence of our people and our focus is on our clients. This focus has seen us evolve into a global organisation to better support our clients in their respective markets, the world over. Rob Scott Human Capital Services www.presenceofit.com.au