Slides for Ross Dawson's keynote on the Future of Government to an audience of top public sector executives

1. The Future of
Government
▪ Futurist
▪ Strategy advisor
▪ Author
@rossdawson

2. Intelligence

3. Source: Transformation of Government, Ross Dawson
Constraints on government
Climate
response
Infrastructure
demands
Urbanisation
Energy
shift
Health
economics
Resource
shortages
Security
Demographics
& pensions

4. Finite players play within boundaries
Infinite players play with boundaries
- James Carse

5. Intelligence
Expectations
Platforms
Work
Interfaces
Participation
Leadership
Transformation

6. Intelligence

7. Data explosion

8. Machines that learn

9. Source: Electronic Frontier Foundation
Exceeding human performance

10. A voracious appetite for data
Source: EasySolutions

11. Accurate but opaque
Source: US Defence Advanced Research Projects Agency

13. Expectations

14. Source: Australian Bureau of Statistics
A growing nation
0
5
10
15
20
25
30
35
40
45
2017 2022 2027 2032 2037 2042 2047 2052 2057 2062
Millions
Australian Population by Age (Forecast B)
0-18 19-35 36-50 51-65 66+

15. Source: Australian Bureau of Statistics
The changing face of Australia
0
50000
100000
150000
200000
250000
300000
350000
400000
2005 2006 2007 2008 2009 2010 2011 2012(c) 2013 2014 2015 2016 2017(d)
Immigration to Australia by country of birth
UK + Ireland Other Europe Middle East China India Other Asia Other

16. Power to the individual

17. Excellence

18. Immediacy

19. Personalisation

20. Experience

21. Transparency and accountability

22. Platforms

23. Brain Internet
Applications
Organisations Industries
Proteins Actors
Society
PoliticsContagion
Networks everywhere

24. “Ranked by market value, 60 of the
world’s 100 largest corporations
earn at least half of their revenue
from platform markets”
- Prof. Thomas Eisenmann, Harvard Business School

25. enable
value-creating interactions
between
external
producers and consumers,
based on an
open infrastructure
and
governance structures
Adapted from: Platform Revolution, Parker, van Alstyne and Choudhary
Platforms

26. The many layers of platforms
Technology standards
City-as-Platform
Company-as-Platform
Platform business models
Government-as-Platform
Social platforms
Technology platforms

27. Platforms for innovation

28. Enabling connections

29. Work

30. Continuous job destruction and creation

31. Work can be done anywhere

32. Automating manual tasks

35. Source: Economic Policy Institute, US Bureau of Labor Statistics
Who gets the value?

36. New forms of income redistribution

37. Source: OECD
Increasing divergence in business performance

38. Interfaces

39. Image: ^rika^
Connected consumers and citizens

40. Emulating humans

41. The next interface beyond smartphones

42. Shifting relationship channels
Efficiency
Relationship strength
Instore videoconference
Counter service
Customer visits
Kiosks
Presence
Chat
Online collaboration
Voice
Video conferencing
Human
connection
Interactive voice response
Chatbots
Video avatars
Voice agents
Automation

43. Participation

44. Contributing data

45. Technologies of participation

46. Platforms for contributions

47. Crowdsourcing legislation

48. Machine-consumable policy
Source: New Zealand Service Innovation Lab

49. Transformation

51. Framing the future
Source: City of Sydney

53. Agile legislation

54. Source: Singapore Energy Market Authority
Regulatory sandboxes

56. Openness drives culture

58. New solutions

60. Clarity on the journey
Source: Gov.UK

61. Leadership

62. The only way
you can control your destiny
is to be more flexible
than your environment
- The Law of Requisite Variety

63. Vision What world do we want to create? What might be
possible? What could government looks like?
Foundations What institutions, business models, platforms and
systems will enable this vision? What is missing now?
Roadblocks What is blocking the potential? How can we take
away or bypass these blocks?
Paths What possible paths forward could allow us to reach our
vision? What is most feasible? What are milestones?
Collaboration What collaboration is needed between who? How
can we foster and enable that collaboration?
Action What action today can be taken? What action can you
take to enable the positive potential of government?
A framework for leadership

64. Intelligence
Expectations
Platforms
Work
Interfaces
Participation
Leadership
Transformation