5 d-earthsoft-personality development - practical-file-4

Earthsoft Foundation of Guidance
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Contact – admin@myefg.org Making earth little softer

Index
• Personality definition
• Traits
• Good personality
• Personality development
• Hurdles in development
• Good manager
• Organisation culture

Making earth little softer

• Who are you?
• How well do you know yourself?
• What are you good at?
• What are your weaknesses, fears,
innermost strengths and desires?
• What you want to be?
• Where are you headed?


Its YOU
Don't compare yourself
with any one in this world.

If you compare, you are insulting
yourself. You are unique personality!

Personality is
• A prediction what a person will do in a
particular situation
• The way an individual reacts & interacts
with others
• A individual’s distinct patterns of
thought, feeling, motives and behavior


Personality :- Character or behavior of a
person in different scenarios
How character builds up?
• Scenario (inputs)
• Thoughts (process) – mostly consistent
• Actions (output)
• Behavior (impression)
Hereditary, upbringing, education &
environment build the personality

Personality

Thoughts Emotions

PERSONALITY

Behavior


Attributes
• Personality includes aspects :
Motivation, Perception, Thought
process, Emotions, Feeling, Reaction,
Attitude, Value
• Various traits lead to a consistent way of
behaviour like Introversion, Intelligence,
Anxiety, Assertiveness, Aggressiveness,
Prejudice, Musical aptitude, Honesty,
Sensitivity, Seriousness & Friendliness
• Positive Personality helps growing
career. Good to aim, identify & improve.

Types
Traits or characteristic is revealed
consistently in a variety of situations
Positive attitude have certain traits like
• A pleasing personality
• Caring ,confident, patience, and humble
• High expectations (?)
• Anticipating positive outcome
Negative attitude have traits such as
bitterness, resentment, unhappy anger,
purposeless life, ill-health, prejudice, etc

Competency of Self-Worth
Following domains of competency considered in
Adult evaluation of self worth (Harter)
# Domain # Domain
1 Intelligence 7 Sociability
2 Sense of humor 8 Adequacy
3 Job competence 9 Nurturance
4 Morality 10 Athletic ability
5 Physical 11 Household
appearance management
6 Intimacy

Physical aspects
Delivery & Speed Pitch
Communication skills Articulation
Asking questions To enhance vocabulary
Listening Syllable / Stress
Building rapport Vowels & sounds
Verbal attributes Group discussion
Pronunciation Public speaking
Tone Debates

To acquire & improve each of above skills, one
has to take planned & intense efforts

Trait dimensions
Dimension Positive Points Negative Points
Extroversion Talkative , Frank Silent, Secretive
Sociable Reclusive
Agreeableness Mild, Gentle, Good- Headstrong
natured, Not jealous Irritable, Jealous
Conscience Choosy, Responsible, Careless.
Honest, Careful, Undependable
Hardworking) Dishonest, crook
Emotional Poised, Composed Nervous, Excitable
stability Calm Anxious
Culture Polished, Imaginative Crude, Simple
Artistically, Sensitive Artistically, Insensitive


Surface traits

Positive Points Negative Points
Sociability Independence
Sentimentalism Hostility
Responsive Aloof
Affectionate Cold
Sentimental Unsentimental
Social interest Lacking family
interest
Dependent Independent


Type of personalities

Directness

Structure Personality Extroversion

Pace


Directness
• Act proactively
• Naturally self confident, high ego people
• Hard-driving and decisive
• Candid (frank, open, outspoken, honest,
blunt, straight, authoritative)
• Interested in results than people
• Attack things aggressively
• Don’t realize how strongly they communicate
• Hate anyone looking over their shoulder
• Good Trouble shooters
• Thrive on solving problems

Extroversion
• Are enthusiastic and pleasant
• Are versatile, Naturally optimistic (Positive)
• Like to build organization
• Get things accomplished through people
• Like team work, will involve people
• Like group discussions
• Encourage participative decision-making
• Persuasive
• Constantly selling themselves
• Concerned with how others respond to them
• Like to be noticed by others

Pace
• Persistent and Co-operative
• Love peace and harmony
• Dependable and reliable
• Good Planners, Good listeners
• Do-not like to be rushed at the last minute
• Interested in making every move count
• Have good memory
• Time Schedule & deadline are important
• Organize time to get work done on schedule
• Warm and friendly and make great friends
• Approach things in a methodical way

Structure
• Hate to make mistakes
• Well organized
• Will double check themselves and others
• Are very loyal in their circle
• Have eye for details
• Good at developing systems
• Meticulous, Careful, Fussy & Selective


Profiles
Characters Characters
Outgoing Reserved Suspicious Trusting
More intelligent Less intelligent Imaginative Practical
Dominant Submissive Shrewd Fortnight
Happy –go-lucky Serious Apprehensive Self-assured
Venturesome Timid(shy) Experimental Conservative
Sensitive Tough-minded Self-sufficient Dependent
Emotionally Affected by Controlled Uncontrolled
stable feelings Tense Relaxed
Conscientious Expedient
(careful) (measure)


What is maturity?


Character & Personality


Cognitive Social-Learning
Personality emerges from the mutual
interactions of individuals, their thought
process, actions, and their environments.

Environment Person Behavior


Social-Cognitive Perspective

Behavior learned through
upbringing & observation

Thought process of
situation affects behavior

Interaction with
individuals & Intellect


Reciprocal Determinism

Personal/
Cognitive
Factors

Behavior

Environment
Factors

Internal World + External World = We

Social Cognition?
How children process information about
their social worlds?
- Social cognition might be mediating link
between children's socialization
experiences and their social behavior.

Social Social
Socialization
Cognition Behavior


Learned helplessness
Perceived Generalized
Uncontrollable
lack of helpless
bad events
control behavior

Conflict Parents
Friends
Teachers
Employers

processes of expectations
maturation of society


Humanistic Approach

A state of flow arises when engaging in
activities demanding skills and challenges

Know yourself


Trait Approach
MMPI Score Profile Showing Clinical Scales


Trait Approach
Personality Consistency across Lifespan-Least
stable during childhood & increases with age.


Idea & Real
Anxiety due to gap
between ideal & real.
Reason may be
•Circumstances
•Unable to take a
stand
•Ignorance
•Purposely


Adulthood
Social & personality
development in
adulthood involves
self analysis &
identity issues in
various roles


Friendship
Maintaining relationships with friends is an
important part of adult life
• Need for belongingness
• Sharing (Good & bad events of life)
• Supporting during good & bad times
• How do we choose our friends?
• Like minded
• Proximity (accessibility)
• Similarity (values, attitudes, ethnicity, etc.)
• Personal qualities (trustworthy, loyal, warm,
supportive, honest, funny, etc.)

Purpose of existence
• Some people work out of EXTRINSIC
MOTIVATION, that drives people to obtain
tangible rewards, such as money or prestige
or recognition.
• Some people work out of INTRINSIC
MOTIVATION, that causes people to work for
their own enjoyment, not for the rewards
work may bring.


Personality Traits
• Particular tendencies to feel, think, and
act in certain ways describe the
personality of every individual
• Manager’s personalities influence their
behavior and approach towards
managing people and resources


Big Five Personality Traits
Managers personality can best be described
using following points characterise!


Solution
No one will manufacture a
lock without a key.

Similarly God won't give
problems without solutions.

Personality Development
Healthy Mind and a Healthy Body


Good Personality
Attributes of a good personality?
• Good physique, light mood, smiling
face, alert & conscious
• Pleasing manners & etiquettes
• Well educated & sharp thinking
• Personal and Professional integrity
• Trustworthiness and reliability
• Successful career
• Loving & caring


Healthy Body


Human factors


Healthy Body
• Nutrition – No junk food
• Personal Hygiene
• Disciplining of daily routines
• Control of Mind
• Exercising
•Traditional methods (Yoga, Pranayam)
•Modern methods (Gym, aerobics, etc.)
•Walking and jogging


When is mind unhealthy?
• Agitated mind is unhealthy
• What agitates human mind?
• Not getting what one desires
• Getting what one dislikes
• Uncontrolled emotions in the mind
• Continuous accumulation of such likes and
dislikes stresses the mind out.
• Stress agitates the mind
• Stressed mind is unhealthy
• Learn to keep it cool however serious
• Stories about past & future

When is mind unhealthy?
Get what you
do not like

Do not get
Agitation
what you want

Desperation
Build stress
Try & Fail


Behave
Be bold when you loose
and be calm when you win.

Heated gold becomes ornament.
Beaten copper becomes wires.
Depleted stone becomes statue.
More experience makes you sharper

Healthy Mind
• Stress-free mind is healthy and calm
• Calm mind helps to control the situation well
• De-stressing the mind is needed:

How?
• Meditate & be happy
• Hold no grudges, it harms you more
• Forgive & forget
• Prevent accumulating day-to-day complexes
• Clean the slate - Stored complexes


Cultivating a Healthy Mind
• Do not react
• Observe no reaction
• Continuous self awareness &
introspection
Removing of accumulated complexes:
• Path of service
• Intellectual self analysis (keep it simple)
• Path of devotion
• Path of meditation


Looking in mirror
• Give few minute end of everyday
• Keep cool & concentrate
• Introspect yourself, run a day story
• Clean the heart & brain
• Be honest to yourself
• Control the mind & situation
• Understand others point of view
• Forgive & forget, Give up the grudges
• Understand it hurts & pains you more
• Release the stress & be in light mood
• Be happy

Change yourself
Changing Face might change nothing.
But Facing the Change can

Don't complain about others;
Change yourself to see a change

What makes good personality?
• Good physic & health
• Self Confidence & Positive Thinking
• Learning from failures
• Self reliance & Selfless service
Approach for good personality
• Goal Setting
• Time Management
• Communication skills
• Leadership Qualities
• Team spirit & well connect

• A goal is a desired result person or a
system plans & commits targeting
objectives & actions within a finite time
• Difference where we are (current) &
where we want to be (vision and goals)
• Start performance management process
• Establishing specific, measurable,
realistic, attainable, & time-targeted
objectives
• Needed - Resources, Skills, Knowledge
• Types : Immediate, Short & Long term

• Your own resolution to succeed is more
important than any other one thing – Abraham
• The only limit to our realization of tomorrow
will be our doubts of today – Franklin
• More men fail through lack of purpose than
lack of talent -- Billy Sunday
Myths
• I already have goals; I don’t need to set any
• I don’t need goals; I’m doing fine
• I don’t need written goals; I have in my mind
• I don’t know how to set goals
• Goals don’t work; life is too unpredictable

• Importance of responsibilities
• Schedule preparation for activities
• Exhibiting good habits
• Appropriate investment of time
• Making good friends
• Utilizing time for Knowledge Improvement
• Utilizing free time for good hobbies
• Supporting others
• Avoiding executing overlapping
activities thus pressure
• Draw high-low efforts & gain chart

Communication is critical in a competitive
corporate world. It is an art & can be
cultivated by practicing. Effective
communication helps to achieve success
Tips for improving communication
• How to communicate in better way
• Different levels of communication
• Developing language
• Developing writing skills
• Following discipline

• Leading from front
• Teaming & well connect
• Expertise in subject matter
• Planning (People fail due to poor plan)
• Self discipline
• Complete ownership & responsibilities
• Commitment
• Developing skills as needed
• Organizing things properly
• Self Motivation and motivating people
• Optimum utilization of time

Health & food habits:
• Regular exercise
• Timely food & Proper diet
• Cleanliness
• Drinking more & clean water
• To take care of inner parts of body
Yoga & Meditation:
• Yoga helps to build good personality
• Yoga helps to physical & mental health
• Pranayama (breathing exercise)
• Meditation for improving concentration

• Analyzing thoughts & thought process
• Filtering thoughts
• Stopping negative thoughts
• Controlling senses
• Purifying & filtering impressions
• Keeping mind cool & controlled
• Not holding grudges against anyone
• Forget & forgive bad incidences
• Be grateful always
• Love your self
57

Opportunity knocks
If you miss an opportunity
don't fill the eyes with tears.

It will hide another better
opportunity in front of you

To develop personality



Do & Don’t
Express your Give up
• Originality • Artificiality
• Creativity • Imitation
• Deep thinking • Shallow &
superficial thinking
• Ensure excellence in one’s chosen field
• Develop yourself & nation in turn
• An improvement in personality can
improve chances for success
• Believe in innate goodness & manifest it

• It forms the corner stone of soft skill
• Every human being has to essentially &
effectively communicate with others
• Effective communication is the hallmark
of one’s education
• The ability to speak fluently using the
right word in the right order is a good
communication
• Message using appropriate vocabulary
and syntax form effective communication

Communication skills


Soft skills


• Presentation skills include planning,
preparation & delivery of the message
• Presentation skills can be broadly categorized
into physical gesture, oral, & electronic
• Present the ideas in an appropriate manners
• Look at the eyes of audience & speak in a
natural, conversational voice
• Appropriate voice will make the presentation
effective and interesting
• Ask for feed back from your audience
• Occasionally ask audience understanding

Communication tips
• Learn the basics of effective verbal
communications and presentations.
• Take a speech communications course to
become comfortable with your verbal skills.
• Be well versed with 'art of conversation' .
• Books, clubs and group discussion are good
ways to develop these skills .
• Practice communication using telephone.
Interview begins with a telephonic interview
• En cash opportunity to create first impression
• Practice greeting people and shaking hand

Dressing Etiquettes
• Dressing etiquettes are must in
corporate world to maintain the status
• Discuss the dress code of the company
with your superiors
• Do not deliberately dress up oddly.
• Observe superiors & dress up
accordingly.
• Myth about dressing well is that you
have to spend a great amount of money
on shopping.

Dressing Sense
What to wear while in office
• Comfort is important when you are at
work. Uncomfortable attire can ruin a day
• Not to repeat dress more than a day
• Ladies - Churidar Kurta or Saree,
earrings, necklace and a purse/
handbag, chappal
• Gents - Trouser, Full sleeve shirt, black
belt, socks as same color of trouser, and
well polished black shoes

Office scene

OFFICE
SCENE


Public Speaking
• Prepare well, rehearsal before
• Use the notes if required
• Believe in what you say
• Clarity
• Simplicity
• End with a message & conclusion
• Have a feedback & improve next


Public speaking
• Focus, Research a topic
• Organize ideas logically
• Employ quotations, facts, and statistics
• Master metaphors & use as appropriate
• Tell a story, Start & close stronger
• Incorporate humour
• Vary vocal pace, tone
• Punctuate words with gestures
• Utilize 3-dimensional space
• Complement words with visual aids

Public Speaking
• Analyze & connect with audience
• Conduct a Q&A session
• Lead a discussion
• Obey time constraints
• Craft an introduction
• Exhibit confidence and poise
• Handle unexpected issues smoothly
• Be coherent when speaking off the cuff
• Listen & analyze other speakers
• Act and speak ethically

Confidence & body language
Up to 93 per cent of communication
is done on a nonverbal level.

Playing with jewelry Crossing your arms
can convey stress can make you look
and anxiety. bored or disinterested.


• Non verbal language
• Face displays interest of the persons
• Body language presents to the audience
what we feel & think about the particular
matter. Ex: Nodding one’s head
• Body language (e.g., arms crossed,
standing, sitting, relaxed).
• Emotion of the sender & receiver (e.g.,
speaking clearly, enthusiastically)


Positive body language
• Strong, firm handshake: Confidence, security
• Leaning forward, eye contact, hand gestures:
Sincerity, confidence, interest
• Natural tone, volume, pitch and pace of voice:
Secure, confidence
• Eye contact: Openness and honesty
• Facial expressions to match what is said
(smiling while friendly), Secure self-esteem
• Relaxed upright posture, arms swinging
naturally while walking: Confident
• Nodding: Approval

Negative body language
• Looking down: Lack of confidence
• Limp, weak handshake: Nervousness
• Leaning in too close: Could be threatening
• Weak, soft voice: Nervousness
• Clearing throat, saying um, uh, using overly
complex sentences: Insecurity, nervousness
• Dropping head : Untrustworthy
• Rigid, feet shuffling: Lack of confidence
• Folded arms, crossed legs: Not interested
• Twiddling thumbs, drumming fingers: Not
paying attention, anxiety

Build Self Confidence
• Dress Sharp
• Walk Faster
• Good Posture
• Personal Commercial
• Gratitude
• Compliment other people
• Sit in the front row
• Speak up
• Work out
• Focus on contribution


Interview

INTERVIEW


Interview
• Share a proven track record as an achiever
• Impress you are management "savvy"
• Honesty...integrity...a decent human being
• Good fit with culture & a team player
• Positive attitude...sense of humour
• Good communication skills
• Dedication...willingness to walk extra mile to
deliver quality & achieve excellence
• Definite purpose...clear goals
• Enthusiasm...high level of motivation
• Confident...healthy...a leader

Successful story
Every successful person
has a painful story.

Every painful story has
a successful ending.

Accept the pain and
get ready for success


Etiquette
• Follow good manners & proper etiquette
• Turn the cell phone on silent mode during
meeting or at public places or transport
• Return the missed call
• Reply by SMS if you can not take a call
• Cut the call if you can not take a call
• Bring a gift for the hostess -- preferably one
• Say please and thank you to waiters, flight
attendants, store clerks, cab drivers
• Do not hesitate to say sorry or apologize for
the mistake, be brave

Etiquette
• Move around at a party or social
gathering, meet & greet the guest
• Take light lunch/ dinner
• Keep eatable or item in left hand – keep
right hand free for handshakes
• Address thank you note
• Make eye contact, offer a warm smile in
every situation, this sets people at ease
• Be perceptive -- survey a situation and
always use your best judgment

Public places

BUS SCENE


Start fresh
No one can go back and
change a bad beginning;

But anyone can start now and
create a successful ending.

Item Description
Deep faith Determination to keep commitment;
towards work Come what may attitude!
Positive Positive & optimistic thinking
personality Cultivating positive believes in others
Effective Precise to the points ; Set context, &
communication sharing the thoughts & convince
Time Managing time well, Work & life
management balance; Effective delegation
Problem Understanding problem, analyzing,
solving solutioning; & selecting right resource


Item Description
Team Spirit Working with heterogeneous team
members, be a leader, not just a follower
Self Ability to express and asking questions
confidence without fear
Learn ability Always learning new skills
Flexibility Guts to revisit the own views & thoughts,
revising as per the situation;
Accommodating & aligning
Stability Keeping up the performance & efficiency
even under stress, keeping head cool!

Item Description
Confidence Demonstrate rich self confidence
Decision Precise decision making after data
making collection and analysis, know people well
Sense of Demonstrate sense of humor even while
humor managing tough situation, learn to smile
Accepting Large hearted, ready to introspect, accept
criticism criticism & work on it non- politically
Not to worry Worries would not solve the problem,
control the situation, mind & brain
Language Be master of at least 3 languages

Hurdles in planning
Item Description
Laziness Inertia before starting, Need change in
attitude; Can be overcome by practicing
Incomplete how many activities to complete the tasks/
information project? Incomplete information delays the
activity & impacts the plan
Lack of self In-ability & difficulty in planning &
confidence execution; in-ability of coordinating
activities; Imagine the activities and
mitigate the risks in advance
Over Prefer actions to planning; it invites risks
confidence Leads to failure if not experienced


Hurdles in planning
Item Description
Mentality Planning is waste of time leads heroic
approach results more efforts & duration
Delay in Right decision at the right time helps to
Decision project & stake holders
making Delay in decision making & not sharing
the decisions impacts project
Commitment Inability to commit due to lack of
confidence or fear of being committed
Beating Sharing exaggerated information & wrong
drums updates lead to planning failure


Know your mistakes
Easy is to judge the mistakes of others.
Difficult is to recognize our own mistakes.

It is easier to protect your feet with slippers
than to cover the earth with carpet.

Managers and Traits
• No single trait is right or wrong for being an
effective manager
• Effectiveness is determined by interactions
between characteristics of managers, nature
of the job & culture of organization
Character of
Manager

Nature of Culture of
Job Organisation


Managers and Traits
Personality traits that enhance
managerial effectiveness in one situation
may actually impair it in another


Self esteem
The degree to which people feel good
about themselves and their abilities
• High self-esteem causes a person to
feel competent, and capable.
• Persons with low self-esteem have
poor opinions of themselves and their
abilities.


Need of achievement
The extent to which an individual has a
strong desire to perform challenging
tasks well and meet personal standards
for excellence


Experience
Mistakes are painful when they happen.

But year's later collection of mistakes is
called experience, which leads to success.

Need of affiliation & Power
Need for Affiliation
• The extent an individual is concerned
about establishing & maintaining good
interpersonal relations
• Such person is being liked
• Get along very well with other people
Need for Power
• The extent an individual desires to
control or influence others


Values, Attitudes, Moods & Emotions
Values
• What managers try to achieve through
work and how they think they should
behave
Attitudes
• Managers’ thoughts and feelings about
their specific jobs and organizations.
Moods and Emotions
• Encompass how managers actually feel
when they are managing

Values
Terminal Values
• A personal conviction about life-long goals
• A sense of accomplishment, equality, and
self-respect.
Instrumental Values
• A personal conviction about desired modes
of conduct or ways of behaving
• Being hard-working, broadminded, capable.
Value System
• The terminal & instrumental values that are
the guiding principles in an individual’s life.

Attitudes
• A collection of feelings and beliefs.
Job Satisfaction
• A collection of feelings and beliefs that
managers have about their current jobs.
• Managers high on job satisfaction
have a positive view of their jobs.
• Levels of job satisfaction tend increase
as managers move up in the hierarchy
in an organization.


Attitudes
Organizational Citizenship Behaviours
• Managers with high satisfaction are
more likely perform these above and
beyond the call of duty behaviours.
• Managers who are satisfied with their
jobs are less likely to quit.


Analyse problem
If a problem can be solved,
no need to worry about it.

If a problem cannot be solved
what is use of worrying?

Organizational Commitment
• Committed managers are loyal to and
are proud of their firms.
• Commitment can lead to a strong
organizational culture.
• Commitment helps managers perform
their figurehead and spokesperson roles.
• Commitment of international managers is
affected by job security & personal
mobility


Moods and Emotions
• A feeling or state of mind
• Positive moods provide excitement, elation,
and enthusiasm.
• Negative moods lead to fear, distress, and
nervousness.
• Current situations and a person's basic
outlook affect a person’s current mood.
• A manager’s mood affects their treatment to
others and how others respond to them.
• Subordinates perform better & connect better
to managers who are in a positive mood.

Emotional Intelligence
• The ability to understand and manage
one’s own moods and emotions and the
moods and emotions of other people
• Assists managers in coping with their
own emotions
• Helps managers carry out their
interpersonal roles of figurehead,
leader, and liaison


Organizational Culture
• Shared set of beliefs, expectations, values,
norms, and work routines that influence how
employees relate to one another and work
together to achieve organizational goals
• When employees share an intense
commitment to cultural values, beliefs, and
routines a strong organizational culture exists
• When members are not committed to a
shared set of values, beliefs, and routines,
organizational culture is weak


Organizational Culture
• Attraction-Selection-Attrition Framework
• A model that explains how personality
may influence organizational culture.
• Founders of firms tend to hire
employees whose personalities that are
like their own, which may or may not
benefit the organization for long-term


Role of Values and Norms
• Terminal values - signify WHAT an
organization & its employees are trying
to accomplish
• Instrumental values - guide HOW the
organization and its members trying to
achieve organizational goals


Role of Values and Norms
• Managers determine & shape
organizational culture through the kind
of values & norms they promote
• Organizational socialization – process
by which newcomer learns an
organizational values & norms and
acquire the work behaviours necessary
to perform jobs effectively


Ceremonies and Rites
• Recognize important events as a whole & of
specific employees
Rites of
• Passage – determine how individuals enter,
advance within, or leave the organization
• Integration – build and reinforce common
bonds among organizational members
• Enhancement – let organizations publicly
recognize & reward employees’ contributions
to strengthen their commitment to
organizational values

Stories and Language
• Communicate organizational culture
• Stories reveal behaviours that are
valued by the organization
• Includes how people dress, the offices
they occupy, the cars they drive, and the
degree of formality they use when they
address one another


Life
Life laughs at you when
you are unhappy...

Life smiles at you when
you are happy...
Life salutes you when
you make others happy...

Thank You


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