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Giving and Receiving Feedback
Definition ,[object Object],[object Object],[object Object],[object Object],[object Object]
Criteria for effective feedback ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Conflict Resolution/Management
Why the need to know about conflict resolution? The ability to resolve conflict successfully is probably one of the most important social skills that an individual can possess.
Responses to Conflict Situations ,[object Object],[object Object],[object Object],[object Object]
Avoidance ,[object Object],[object Object]
Diffusion ,[object Object],[object Object]
Confrontation ,[object Object],[object Object],[object Object]

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FFP- giving and recieving feedback