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Getting Lean Innovation to
Work in Large Corporations
Maritza van den Heuvel
Tech4Africa - Cape Town
6 August 2015
LInkedIn: https://za.linkedin.com/in/maritzavdh
Twitter: @maritzavdh
Note: Google Slides
don’t translate perfectly
to PPT or PDF. Please
bear with minor layout
glitches on some slides.
Who, Me?
Pearson SA
Innovation Lab Director
2012 - 2015
“The world’s largest education
and publishing company”
New York | London | Paris | Hong Kong
Jozi | eKapa
All Images: Copyright belongs to original copyright holders.
Pearson SA Innovation Lab
“Digital Transformation”
Digital Production Processes
Digital Product Innovation
Skills and Awareness
Disbanded - March 2015
All Images: Copyright belongs to original copyright holders.
Your Turn !
What is Innovation?
This Talk is *not* about
● edTech Products (ok, a little)
● Lean Startup (I do mention it - a lot)
● Cool Crazy Ideas (although we had some)
● Hackathons (we had those, too)
● a recipe (well, maybe some ingredients)
This Talk *is* about
Reality
Lessons
“Failure”
75% of the companies
currently listed in the S&P
500 will be gone by 2027.
Creative
Destruction
All Images: Copyright belongs to original copyright holders.
Innovate to Stay
Alive and Relevant
or
OM NOM NOM
The Corporate
Choice
All Images: Copyright belongs to original copyright holders.
But How?!
All Images: Copyright belongs to original copyright holders.
Vested Interests / Scale
vs
New Models /
Experimenting
Top
Bottom
Leadership Buy-In
Nuts & Bolts
People Mix Together + (Secret Sauce)
HBR Today - Why you need an Innovation Strategy
Leadership Buy-In
Ingredient 1
Executive & Board
● GP vs MVP
● High Risk-Low $$
● Rapid Lean Iteration
● Product Dev vs
Innovation
● Example: 50 K vs 750 K
Currency: $$$$$
All Images: Copyright belongs to original copyright holders.
Senior Management
● Individual Support
● Team Support
● Customer Value Stream
● Product <> Marketing & Sales
● Lean Tools and Techniques
All Images: Copyright belongs to original copyright holders.
Currency: Quick Wins
Nuts & Bolts
Ingredient 2
IT & Infrastructure
● Internet Policies
● Hardware Specs
● Device Libraries
● Software Licenses
● Example: Tablets, Dongles
All Images: Copyright belongs to original copyright holders.
Currency: Resistance :)
HR & Recruitment
● Finding (the right) Candidates
● Lean Job Ads & Interviews :)
● Market-related salaries
● Flexi & Remote benefits
● Example: Role-play interviews
Currency: Initiative
All Images: Copyright belongs to original copyright holders.
Customer Support &
Operations
● Wheels On The Bus
● Streamline Systems
● They all fall down ...
● Example: eBook Distribution
Currency: Knowledge
All Images: Copyright belongs to original copyright holders.
Working Environment
● Good Chairs
● Open and collaborative workspaces
● Whiteboards, markers & stickies
● Creativity - 20% Time, Hackathons
● Example: Wet Wall, Building
Layout
All Images: Copyright belongs to original copyright holders.
Currency: Opportunism
People
Ingredient 3
Working with your team
● People who embody innovation
thinking
● Ambassadors for positive change
● Adaptable and flexible
● Willing to mentor and coach
● Agile background - a natural fit
Currency: Tools and Trust
All Images: Copyright belongs to original copyright holders.
Working the room
● Sell It!
● Hearts and Minds
● Allies in the organization
● Peer influencers with political clout
● Forget the C Suite at your peril ...
Currency: Time and Conversation
All Images: Copyright belongs to original copyright holders.
Working on yourself
● The Right Attitude
● Relationship Skills
● Influencing Skills
● Marketing Skills
● Smile and Wave :)
● Thick Skin Helps
All Images: Copyright belongs to original copyright holders.
Currency: Self-Awareness
Timing is Everything
The Secret Sauce
Pearson Product Lifecycle
● Official Launch September 2014
● Global Lean Startup programme
● Global CEO Support
● Dedicated Coaches and Evangelists
● Mandated, Financed and Measured
Currency: Wave of Change
Craig Strong - Changing a Global Product Culture
All Images: Copyright belongs to original copyright holders.
Questions?
@maritzavdh
https://za.linkedin.com/in/maritzavdh
Thank You :)

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Lean Innovation in Large Corporates

  • 1. Getting Lean Innovation to Work in Large Corporations Maritza van den Heuvel Tech4Africa - Cape Town 6 August 2015 LInkedIn: https://za.linkedin.com/in/maritzavdh Twitter: @maritzavdh Note: Google Slides don’t translate perfectly to PPT or PDF. Please bear with minor layout glitches on some slides.
  • 2. Who, Me? Pearson SA Innovation Lab Director 2012 - 2015 “The world’s largest education and publishing company” New York | London | Paris | Hong Kong Jozi | eKapa All Images: Copyright belongs to original copyright holders.
  • 3. Pearson SA Innovation Lab “Digital Transformation” Digital Production Processes Digital Product Innovation Skills and Awareness Disbanded - March 2015 All Images: Copyright belongs to original copyright holders.
  • 4. Your Turn ! What is Innovation?
  • 5. This Talk is *not* about ● edTech Products (ok, a little) ● Lean Startup (I do mention it - a lot) ● Cool Crazy Ideas (although we had some) ● Hackathons (we had those, too) ● a recipe (well, maybe some ingredients)
  • 6. This Talk *is* about Reality Lessons “Failure”
  • 7. 75% of the companies currently listed in the S&P 500 will be gone by 2027. Creative Destruction All Images: Copyright belongs to original copyright holders.
  • 8. Innovate to Stay Alive and Relevant or OM NOM NOM The Corporate Choice All Images: Copyright belongs to original copyright holders.
  • 9. But How?! All Images: Copyright belongs to original copyright holders. Vested Interests / Scale vs New Models / Experimenting
  • 10. Top Bottom Leadership Buy-In Nuts & Bolts People Mix Together + (Secret Sauce) HBR Today - Why you need an Innovation Strategy
  • 12. Executive & Board ● GP vs MVP ● High Risk-Low $$ ● Rapid Lean Iteration ● Product Dev vs Innovation ● Example: 50 K vs 750 K Currency: $$$$$ All Images: Copyright belongs to original copyright holders.
  • 13. Senior Management ● Individual Support ● Team Support ● Customer Value Stream ● Product <> Marketing & Sales ● Lean Tools and Techniques All Images: Copyright belongs to original copyright holders. Currency: Quick Wins
  • 15. IT & Infrastructure ● Internet Policies ● Hardware Specs ● Device Libraries ● Software Licenses ● Example: Tablets, Dongles All Images: Copyright belongs to original copyright holders. Currency: Resistance :)
  • 16. HR & Recruitment ● Finding (the right) Candidates ● Lean Job Ads & Interviews :) ● Market-related salaries ● Flexi & Remote benefits ● Example: Role-play interviews Currency: Initiative All Images: Copyright belongs to original copyright holders.
  • 17. Customer Support & Operations ● Wheels On The Bus ● Streamline Systems ● They all fall down ... ● Example: eBook Distribution Currency: Knowledge All Images: Copyright belongs to original copyright holders.
  • 18. Working Environment ● Good Chairs ● Open and collaborative workspaces ● Whiteboards, markers & stickies ● Creativity - 20% Time, Hackathons ● Example: Wet Wall, Building Layout All Images: Copyright belongs to original copyright holders. Currency: Opportunism
  • 20. Working with your team ● People who embody innovation thinking ● Ambassadors for positive change ● Adaptable and flexible ● Willing to mentor and coach ● Agile background - a natural fit Currency: Tools and Trust All Images: Copyright belongs to original copyright holders.
  • 21. Working the room ● Sell It! ● Hearts and Minds ● Allies in the organization ● Peer influencers with political clout ● Forget the C Suite at your peril ... Currency: Time and Conversation All Images: Copyright belongs to original copyright holders.
  • 22. Working on yourself ● The Right Attitude ● Relationship Skills ● Influencing Skills ● Marketing Skills ● Smile and Wave :) ● Thick Skin Helps All Images: Copyright belongs to original copyright holders. Currency: Self-Awareness
  • 23. Timing is Everything The Secret Sauce
  • 24. Pearson Product Lifecycle ● Official Launch September 2014 ● Global Lean Startup programme ● Global CEO Support ● Dedicated Coaches and Evangelists ● Mandated, Financed and Measured Currency: Wave of Change Craig Strong - Changing a Global Product Culture All Images: Copyright belongs to original copyright holders.