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Welcome to B Leaders
November 2016
Agenda
The B Corp value
proposition
12.45pm – 1.15pm
How to build the
business case
1.15pm – 2.00pm
Take a
break
3.00pm – 3.15pm
Telling the
B Corp story
3.15pm – 4.15pm
Practice
session: Why
B?
2.00pm – 2.20pm
Pitch
and Q&A
2.20pm – 3.00pm
Big wrap up
and Q&A
5.00pm – 5.30pm
Working as a
B Leader
4.15pm – 5.00pm
What’s the
problem?
The role of
B Corps
Building the
business case
Engaging
stakeholders
Telling
the story
B Corp
stories
What going on in the market?
Investors
In an era of big data and greater transparency, investors increasingly want to understand
a company’s culture and values. They want to analyze its social behavior, not just its
share price. Harvard Business Review
Employees
Almost nine in 10 (87 percent) millennials believe that “the success of a business should
be measured in terms of more than just its financial performance”.
Deloitte Millennial Survey 2016
Consumers
32% of consumers will pay more for products or services that are committed to positive
social or environmental impact. Nielsen
Environment
For the first time, the global Sustainable Development Goals (SDGs) recognise the key role
of business and the finance community in achieving these ambitious targets, which aim to
alleviate poverty, advance equality and protect the environment.
International Union for Conservation of Nature
Durability
Conscious businesses excel at delivering exceptional financial performance over the long
term. For example, a representative sample of conscious firms outperformed the overall
stock market by a ratio of 10.5: 1 over a fifteen-year period Forbes
Find more data and research points on the B Leaders Resource Portal
How B Corps are tackling this
Investors
GIIRS rating Rigorous assessment Built in due diligence
Mission locked B Corp investors
Employees
Sense of purpose Improved engagement
Best practice Platform for change
Consumers
Trust and transparency Informed buying
Due diligence in supply (B2B) Whole business
Environment
Benchmark and improve Whole business
Inclusive of standards Best practice
Durability
Mission lock Two-year recertification Continuous improvement
Risk management All stakeholders – shared prosperity
What’s the problem and
what role do B Corps play?
On top of all of that…why be a B?
Tools
Measure, manage, improve,
benchmark, learn,
risk assessment
Mission lock
Protect your company’s mission,
stakeholder interests not
shareholder primacy
Global community
Best practice, peer to peer,
learning, collaboration
Collective voice
Leaders, getting the word out,
challenging business as usual
Trade with like-minded
businesses
Global trading, built in due
diligence, aligned values
Why be a B?
What’s the
problem?
The role of
B Corps
Building the
business case
Engaging
stakeholders
Telling
the story
B Corp
stories
Who do you need to engage
and why?
Who do you need to engage and why?
Buy in
Mission and
values
Approval of new
initiatives
CEO
Governance
questions
Disclosure
Questionnaire
New reporting
requirements
Finance/CFO
Supplier
relationships,
logistics,
products,
procurement
Disclosure
Questionnaire
Operations/COO
Legal change
Social and env
practices / goals
Oversee
improvement and
accountability
Board
Essential content
for Workers and
Community
Knowledge of
policies / docs
New policies
HR
Engagement and
buy in
Coordinate
communications
Feedback on
campaigns
Marketing
Understand
purpose and
direction
Input on new
initiatives
Employee
satisfaction
Employees
Provide
information
Cooperate with
audits and visits
Buy in for
changes
Suppliers
Internal
environmental
practices e.g.
recycling,
resource use
Health & Safety
Office Mgmt
Value propositions
CEO
Work with mission-
aligned
organisations
Differentiating from
competitors
Access to a global
community of
businesses
Joining a
movement of
leaders
Protecting
company’s mission
Value propositions
Leading on increased
transparency
Potential to attract
new investors
Long-term business
resilience and
sustainability
Cost savings of
Environmental
management
PR opportunities
attract new
customers and
increase brand value Finance
/CFO
Value propositions
Strengthen supply chain
relationships
Risk management tool that
examines the whole
business
Long-term business
resilience and sustainability
Align operations with brand
values and identity
Opportunity to introduce
streamlined and
environmentally friendly
logistics, resulting in more
cost effective practices
Operations/
COO
Value propositions
Promotes a healthier
organisation, resulting in
employee retention,
stronger supplier
relations, new customers
Future - proofing
Commercial strength and
durability
Mission lock without
asset lock
Board
Value propositions
Frameworks for best
practice on employee
practices and
engagement
Values-aligned
employees
Employee engagement
HROpportunity to learn
from the global
community
Access to Best
Practice guides and
templates
Value propositions
Engage in new way
with existing / new
customers
Avoid
perception of
“greenwashing”
Marketing
Communicate your
values externally and
internally
Differentiate from
competitors
Value propositions
B Corp project = exciting
to get involved in
Get involved in the
community and build
global network
Advance expertise and
learn from some of the
best businesses in the
world
Employees
Have your voice heard.
Opportunity to share
opinions and be part of
something outside your
normal role
Value propositions
B Corp principles
emphasise the value of
strong partnerships
Gives suppliers
confidence in the
stability and direction of
the company
Advance expertise and
learn from some of the
best businesses in the
world
Suppliers
More transparency for
suppliers – they get a
better understanding of
the business
How to approach each stakeholder
Often driven by CEO
Reasons could include:
- Protecting company’s
mission
- Joining a movement of
leaders
- Differentiating from
competitors
- Accessing a global
community of businesses
- Working with mission-
aligned organisations
CEO
Risk management:
- Make the business more
resilient, protect the long-
term sustainability
Cost / benefits of
environmental management
Potential to attract new
investors
Increase in value of brand
through PR and new
customers
Leading the way in increased
transparency
Risk management tool that
examines the whole business
Opportunity to introduce
streamlined and
environmentally friendly
logistics, resulting in more
cost effective practices
Align operations with brand
values and identity
Secure relations with values-
aligned suppliers and
strengthen supply chain
relationships
Operations/COOFinance/ CFO
How to approach each stakeholder
Adds to the commercial
strength and durability of the
business
Future-proofs the business –
mitigating risk and focuses on
the long term
Protects the mission without
asset lock restrictions
Promotes a healthier
organisation resulting in
employee retention, stronger
supplier relations, new
customers
Board
Improved employee
engagement
More values-aligned
employees
Framework for best practices
around employee practices
and engagement
Access to Best Practice
guides and templates
Opportunity to learn from the
global community
HR
Opportunity to celebrate and
communicate your values
with both internal and external
audiences
Chance to engage with
existing customers or attract
new customers
Avoid perception of
“greenwashing”
Opportunity to differentiate
from competitors
Marketing
How to approach each stakeholder
Present the B Corp
certification process as an
exciting project to get
involved in:
- Advance expertise and
learn from some of the best
businesses in the world
- Get involved in the
community and build global
network
- Have your voice heard.
Opportunity to share
opinions and be part of
something outside your
normal role
Employees
Clear demonstration of the
company’s commitment to
long-term focus
B Corp principles emphasise
the value of strong
partnerships
More transparency for
suppliers – they get a better
understanding of the
business
Gives suppliers confidence in
the stability and direction of
the company
Opportunity to learn best
practice
Suppliers
Two approaches to engagement
TEAM
Two approaches to engagement
CHAMPION
Two approaches to engagement
Each department assigns a “B Corp Champion”
BIA questions assigned to each Champion
B Corp Champion meets regularly with Lead to
discuss BIA progress, set goals, develop strategies
and embed new initiatives
Pros:
- Creates ownership and accountability
- Add B Corp progress as a bolt-on to team meetings
- B Corp Champion is known and trusted in the
business
Cons:
- Less control and direction from Lead
- Time spent liaising with each B Corp Champion
Project Lead runs the “All Questions” report and
breaks down questions for each department.
Meetings then held with each department to discuss
approach and assign tasks to individuals.
Regular catch ups with each individual.
Pros:
- Questions are assigned to the individual best
placed to address them
- Work spread more evenly between team members
- More minds working on assessment and strategies
together
Cons:
- Less inclusive of departments not involved
CHAMPION TEAM
Your turn to have a go!
Split into 4 groups and pick one of the four scenarios
1. Board/CEO 2. Marketing 3. Investor/Finance 4. CSR
For 15 minutes, design a 3-4 minute pitch to your target audience,
with the help of your expert
Pick one person from your team to pitch to the group
Pitch for 3-4 minutes to the group
Feedback and Q&A for 5-6 minutes
- What went well / Even Better If
Learning outcomes
By the end of this module, you will be able to:
Understand systemic issues and how the B Corp certification
addresses these
Articulate the value proposition of the B Corp certification
Appreciate which stakeholders to engage with, why and how to
approach them
Recognise the pros and cons of two stakeholder engagement
approaches
Agenda
The B Corp value
proposition
12.45pm – 1.15pm
How to build the
business case
1.15pm – 2.00pm
Take a
break
3.00pm – 3.15pm
Telling the
B Corp story
3.15pm – 4.15pm
Practice
session: Why
B?
2.00pm – 2.20pm
Pitch
and Q&A
2.20pm – 3.00pm
Big wrap up
and Q&A
5.00pm – 5.30pm
Working as a
B Leader
4.15pm – 5.00pm

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B Leaders Module 5: Building the business case and engaging stakeholders

  • 1. Welcome to B Leaders November 2016
  • 2. Agenda The B Corp value proposition 12.45pm – 1.15pm How to build the business case 1.15pm – 2.00pm Take a break 3.00pm – 3.15pm Telling the B Corp story 3.15pm – 4.15pm Practice session: Why B? 2.00pm – 2.20pm Pitch and Q&A 2.20pm – 3.00pm Big wrap up and Q&A 5.00pm – 5.30pm Working as a B Leader 4.15pm – 5.00pm
  • 3. What’s the problem? The role of B Corps Building the business case Engaging stakeholders Telling the story B Corp stories
  • 4. What going on in the market? Investors In an era of big data and greater transparency, investors increasingly want to understand a company’s culture and values. They want to analyze its social behavior, not just its share price. Harvard Business Review Employees Almost nine in 10 (87 percent) millennials believe that “the success of a business should be measured in terms of more than just its financial performance”. Deloitte Millennial Survey 2016 Consumers 32% of consumers will pay more for products or services that are committed to positive social or environmental impact. Nielsen Environment For the first time, the global Sustainable Development Goals (SDGs) recognise the key role of business and the finance community in achieving these ambitious targets, which aim to alleviate poverty, advance equality and protect the environment. International Union for Conservation of Nature Durability Conscious businesses excel at delivering exceptional financial performance over the long term. For example, a representative sample of conscious firms outperformed the overall stock market by a ratio of 10.5: 1 over a fifteen-year period Forbes Find more data and research points on the B Leaders Resource Portal
  • 5. How B Corps are tackling this Investors GIIRS rating Rigorous assessment Built in due diligence Mission locked B Corp investors Employees Sense of purpose Improved engagement Best practice Platform for change Consumers Trust and transparency Informed buying Due diligence in supply (B2B) Whole business Environment Benchmark and improve Whole business Inclusive of standards Best practice Durability Mission lock Two-year recertification Continuous improvement Risk management All stakeholders – shared prosperity
  • 6. What’s the problem and what role do B Corps play?
  • 7. On top of all of that…why be a B? Tools Measure, manage, improve, benchmark, learn, risk assessment Mission lock Protect your company’s mission, stakeholder interests not shareholder primacy Global community Best practice, peer to peer, learning, collaboration Collective voice Leaders, getting the word out, challenging business as usual Trade with like-minded businesses Global trading, built in due diligence, aligned values
  • 8. Why be a B?
  • 9. What’s the problem? The role of B Corps Building the business case Engaging stakeholders Telling the story B Corp stories
  • 10. Who do you need to engage and why?
  • 11. Who do you need to engage and why? Buy in Mission and values Approval of new initiatives CEO Governance questions Disclosure Questionnaire New reporting requirements Finance/CFO Supplier relationships, logistics, products, procurement Disclosure Questionnaire Operations/COO Legal change Social and env practices / goals Oversee improvement and accountability Board Essential content for Workers and Community Knowledge of policies / docs New policies HR Engagement and buy in Coordinate communications Feedback on campaigns Marketing Understand purpose and direction Input on new initiatives Employee satisfaction Employees Provide information Cooperate with audits and visits Buy in for changes Suppliers Internal environmental practices e.g. recycling, resource use Health & Safety Office Mgmt
  • 12. Value propositions CEO Work with mission- aligned organisations Differentiating from competitors Access to a global community of businesses Joining a movement of leaders Protecting company’s mission
  • 13. Value propositions Leading on increased transparency Potential to attract new investors Long-term business resilience and sustainability Cost savings of Environmental management PR opportunities attract new customers and increase brand value Finance /CFO
  • 14. Value propositions Strengthen supply chain relationships Risk management tool that examines the whole business Long-term business resilience and sustainability Align operations with brand values and identity Opportunity to introduce streamlined and environmentally friendly logistics, resulting in more cost effective practices Operations/ COO
  • 15. Value propositions Promotes a healthier organisation, resulting in employee retention, stronger supplier relations, new customers Future - proofing Commercial strength and durability Mission lock without asset lock Board
  • 16. Value propositions Frameworks for best practice on employee practices and engagement Values-aligned employees Employee engagement HROpportunity to learn from the global community Access to Best Practice guides and templates
  • 17. Value propositions Engage in new way with existing / new customers Avoid perception of “greenwashing” Marketing Communicate your values externally and internally Differentiate from competitors
  • 18. Value propositions B Corp project = exciting to get involved in Get involved in the community and build global network Advance expertise and learn from some of the best businesses in the world Employees Have your voice heard. Opportunity to share opinions and be part of something outside your normal role
  • 19. Value propositions B Corp principles emphasise the value of strong partnerships Gives suppliers confidence in the stability and direction of the company Advance expertise and learn from some of the best businesses in the world Suppliers More transparency for suppliers – they get a better understanding of the business
  • 20. How to approach each stakeholder Often driven by CEO Reasons could include: - Protecting company’s mission - Joining a movement of leaders - Differentiating from competitors - Accessing a global community of businesses - Working with mission- aligned organisations CEO Risk management: - Make the business more resilient, protect the long- term sustainability Cost / benefits of environmental management Potential to attract new investors Increase in value of brand through PR and new customers Leading the way in increased transparency Risk management tool that examines the whole business Opportunity to introduce streamlined and environmentally friendly logistics, resulting in more cost effective practices Align operations with brand values and identity Secure relations with values- aligned suppliers and strengthen supply chain relationships Operations/COOFinance/ CFO
  • 21. How to approach each stakeholder Adds to the commercial strength and durability of the business Future-proofs the business – mitigating risk and focuses on the long term Protects the mission without asset lock restrictions Promotes a healthier organisation resulting in employee retention, stronger supplier relations, new customers Board Improved employee engagement More values-aligned employees Framework for best practices around employee practices and engagement Access to Best Practice guides and templates Opportunity to learn from the global community HR Opportunity to celebrate and communicate your values with both internal and external audiences Chance to engage with existing customers or attract new customers Avoid perception of “greenwashing” Opportunity to differentiate from competitors Marketing
  • 22. How to approach each stakeholder Present the B Corp certification process as an exciting project to get involved in: - Advance expertise and learn from some of the best businesses in the world - Get involved in the community and build global network - Have your voice heard. Opportunity to share opinions and be part of something outside your normal role Employees Clear demonstration of the company’s commitment to long-term focus B Corp principles emphasise the value of strong partnerships More transparency for suppliers – they get a better understanding of the business Gives suppliers confidence in the stability and direction of the company Opportunity to learn best practice Suppliers
  • 23. Two approaches to engagement TEAM
  • 24. Two approaches to engagement CHAMPION
  • 25. Two approaches to engagement Each department assigns a “B Corp Champion” BIA questions assigned to each Champion B Corp Champion meets regularly with Lead to discuss BIA progress, set goals, develop strategies and embed new initiatives Pros: - Creates ownership and accountability - Add B Corp progress as a bolt-on to team meetings - B Corp Champion is known and trusted in the business Cons: - Less control and direction from Lead - Time spent liaising with each B Corp Champion Project Lead runs the “All Questions” report and breaks down questions for each department. Meetings then held with each department to discuss approach and assign tasks to individuals. Regular catch ups with each individual. Pros: - Questions are assigned to the individual best placed to address them - Work spread more evenly between team members - More minds working on assessment and strategies together Cons: - Less inclusive of departments not involved CHAMPION TEAM
  • 26. Your turn to have a go! Split into 4 groups and pick one of the four scenarios 1. Board/CEO 2. Marketing 3. Investor/Finance 4. CSR For 15 minutes, design a 3-4 minute pitch to your target audience, with the help of your expert Pick one person from your team to pitch to the group Pitch for 3-4 minutes to the group Feedback and Q&A for 5-6 minutes - What went well / Even Better If
  • 27. Learning outcomes By the end of this module, you will be able to: Understand systemic issues and how the B Corp certification addresses these Articulate the value proposition of the B Corp certification Appreciate which stakeholders to engage with, why and how to approach them Recognise the pros and cons of two stakeholder engagement approaches
  • 28. Agenda The B Corp value proposition 12.45pm – 1.15pm How to build the business case 1.15pm – 2.00pm Take a break 3.00pm – 3.15pm Telling the B Corp story 3.15pm – 4.15pm Practice session: Why B? 2.00pm – 2.20pm Pitch and Q&A 2.20pm – 3.00pm Big wrap up and Q&A 5.00pm – 5.30pm Working as a B Leader 4.15pm – 5.00pm

Notes de l'éditeur

  1. 12.30 – 12.45: Recap and icebreaker 12.45 – 1.15: B Corps tackle the market failure 1.15 – 2.00: Building the biz case with stakeholders 2.00 – 2.20: Group chat on value proposition 2.20 – 2.30: Feedback to the group 2.30 – 2.45: One person pitches to the group 2.45 – 3.00: Feedback and Q&A
  2. System issues across investors, consumers, employees, environment, durability. These forces prove that business has to shift. That the current paradigm is broken. That business as usual is no longer fit for purpose.
  3. B Corps provide a solution to these issues and the B Corp community are leaders in this shift in BAU.
  4. B Corps provide a solution to these issues and the B Corp community are leaders in this shift in BAU.
  5. To bring all of those points together and add a few more new ones…
  6. Our experience Notes more ideas in room Not everything is in pack 10 MINS flipchart When we have names Talk briefly about why for each . Don’t write down
  7. 25 MINS TOTAL BRAINSTORMS ab
  8. cs
  9. ab
  10. cs
  11. ab
  12. cs
  13. ab
  14. cs
  15. 5 MINS Involving a range of employees in the certification process is important for ensuring the process is inclusive and integrated in the day to day activities of the company. The knowledge and experience of these employees is also invaluable when it comes to completing the BIA and creating strategies for improvement. How a company chooses to include employees in the process is their choice, but two suggestions for approaches are: Champion approach A champion from each department is selected (ideally through volunteering but could also be by being nominated for role) as a “B Corp Champion”. The BIA questions can be broken down and assigned to individual champions. The B Corp Champions then meet regularly to discuss the BIA progression, take responsibility for particular BIA questions and work together to set goals, and develop improvement strategies and new/existing initiatives. Pros Each department is involved in the process, creating an inclusive atmosphere Champions can feedback BCorp progress reports to their team as a bolt-on to their own team meetings, rather than creating extra meetings with full teams just for B Corp Employee mobility: Having representation from each department present for discussions and strategy sessions means champions have the opportunity to weigh in on decisions which may not usually be their responsibility but that affect them and/or their organisation Cons Certain departments have less to do with the BIA questions (which are quite HR and Ops heavy) and therefore assignments to Champions from these teams can seem token and prove to be time consuming to brief and monitor Vs Team approach The person running the BIA runs an ‘All Questions Report’ and breaks down every question into the relevant department. Meetings are then held with departments to discuss how they will tackle the questions and assign tasks to individuals within the department Pros More effective as questions are assigned to those who are best positioned to address them Work can be spread more evenly between team members rather than fall onto one ‘Champion’ More minds (with relevant knowledge and experience) working on assessments and strategies together Cons Less inclusive for departments who are not involved in as many tasks It can be really beneficial to spend time with individual departments discussing how the BIA affects them - especially where there is info to mine and changes to be made After group presentation, perhaps arrange meeting with dep head and key team members to highlight section of BIA that is relevant to them Explain areas of existing strength , potential for improvement Agree areas to chase, explain what needs to be collected?
  16. 5MINS Involving a range of employees in the certification process is important for ensuring the process is inclusive and integrated in the day to day activities of the company. The knowledge and experience of these employees is also invaluable when it comes to completing the BIA and creating strategies for improvement. How a company chooses to include employees in the process is their choice, but two suggestions for approaches are: Champion approach A champion from each department is selected (ideally through volunteering but could also be by being nominated for role) as a “B Corp Champion”. The BIA questions can be broken down and assigned to individual champions. The B Corp Champions then meet regularly to discuss the BIA progression, take responsibility for particular BIA questions and work together to set goals, and develop improvement strategies and new/existing initiatives. Pros Each department is involved in the process, creating an inclusive atmosphere Champions can feedback BCorp progress reports to their team as a bolt-on to their own team meetings, rather than creating extra meetings with full teams just for B Corp Employee mobility: Having representation from each department present for discussions and strategy sessions means champions have the opportunity to weigh in on decisions which may not usually be their responsibility but that affect them and/or their organisation Cons Certain departments have less to do with the BIA questions (which are quite HR and Ops heavy) and therefore assignments to Champions from these teams can seem token and prove to be time consuming to brief and monitor Vs Team approach The person running the BIA runs an ‘All Questions Report’ and breaks down every question into the relevant department. Meetings are then held with departments to discuss how they will tackle the questions and assign tasks to individuals within the department Pros More effective as questions are assigned to those who are best positioned to address them Work can be spread more evenly between team members rather than fall onto one ‘Champion’ More minds (with relevant knowledge and experience) working on assessments and strategies together Cons Less inclusive for departments who are not involved in as many tasks It can be really beneficial to spend time with individual departments discussing how the BIA affects them - especially where there is info to mine and changes to be made After group presentation, perhaps arrange meeting with dep head and key team members to highlight section of BIA that is relevant to them Explain areas of existing strength , potential for improvement Agree areas to chase, explain what needs to be collected?
  17. Involving a range of employees in the certification process is important for ensuring the process is inclusive and integrated in the day to day activities of the company. The knowledge and experience of these employees is also invaluable when it comes to completing the BIA and creating strategies for improvement. How a company chooses to include employees in the process is their choice, but two suggestions for approaches are: Champion approach A champion from each department is selected (ideally through volunteering but could also be by being nominated for role) as a “B Corp Champion”. The BIA questions can be broken down and assigned to individual champions. The B Corp Champions then meet regularly to discuss the BIA progression, take responsibility for particular BIA questions and work together to set goals, and develop improvement strategies and new/existing initiatives. Pros Each department is involved in the process, creating an inclusive atmosphere Champions can feedback BCorp progress reports to their team as a bolt-on to their own team meetings, rather than creating extra meetings with full teams just for B Corp Employee mobility: Having representation from each department present for discussions and strategy sessions means champions have the opportunity to weigh in on decisions which may not usually be their responsibility but that affect them and/or their organisation Cons Certain departments have less to do with the BIA questions (which are quite HR and Ops heavy) and therefore assignments to Champions from these teams can seem token and prove to be time consuming to brief and monitor Vs Team approach The person running the BIA runs an ‘All Questions Report’ and breaks down every question into the relevant department. Meetings are then held with departments to discuss how they will tackle the questions and assign tasks to individuals within the department Pros More effective as questions are assigned to those who are best positioned to address them Work can be spread more evenly between team members rather than fall onto one ‘Champion’ More minds (with relevant knowledge and experience) working on assessments and strategies together Cons Less inclusive for departments who are not involved in as many tasks It can be really beneficial to spend time with individual departments discussing how the BIA affects them - especially where there is info to mine and changes to be made After group presentation, perhaps arrange meeting with dep head and key team members to highlight section of BIA that is relevant to them Explain areas of existing strength , potential for improvement Agree areas to chase, explain what needs to be collected?
  18. 2.00 – 2.30
  19. 2.00 – 2.30
  20. 12.30 – 12.45: Recap and icebreaker 12.45 – 1.15: B Corps tackle the market failure 1.15 – 2.00: Building the biz case with stakeholders 2.00 – 2.20: Group chat on value proposition 2.20 – 2.30: Feedback to the group 2.30 – 2.45: One person pitches to the group 2.45 – 3.00: Feedback and Q&A