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打造你的數位行銷力
Seven Shen
2013/05/30
Agenda
 時代巨人為何倒下
 被動時代到互動時代
 改變人們生活的三大發明
 數位時代媒體特性
 行動浪潮八大趨勢
 做全世界的生意
 創新商業模式誕生
 數位行銷案例分享
Robert Burley
時代巨人為何倒下
2007/10/6 科達園區(美國紐約州羅徹斯特)
柯達大事紀
• 1881成立
• 1888:首款相機問世
• 1891:發明電影攝影機
• 1895:進入X光商業攝影領域
• 1930:攝影器材佔市場75%(利潤90%)
• 1963:第一台傻瓜相機問世
• 1969:登月的首張照片採用柯達相機
• 1975:發明第一台數位相機
• 1981:營收破100億美元
• 1994:中國門市超過8000家
• 2007:整頓員工由6.4萬人減至2.7萬人
• 2011:股價跌破1美元,售1100項影像專利
• 2012:1月19日申請破產保護
柯達為何失敗
• 市場環境產生了巨大轉變。
• 企業管理心態不願接受改革。
• 過度沉溺於過去的成功經營模式。
• 未體認到沒有一種產品或服務是永恆的。
• 未調整經營模式因應不斷變動的市場環境。
• 拍照的習慣從紀錄回憶到通訊與無障礙分享。
被動時代到互動時代
2011年,美國人們使用網路及智慧手機的時間,首度超過了看電視的時間。- Flurry
改變人們生活的三大發明
行動裝置
Mobile
Device
網路(雲端)
Internet
社群媒體
Social
Media
改變人們生活的三大發明
1960-1980 1975-至今
改變人們生活的三大發明
雲端 = 雲(網路)+端(設備)
改變人們生活的三大發明
• 送出2億封Email
• 誕生217名新行動網路用戶
• Google接收200萬次搜尋要求
• Facebook用戶分享684,000 bit的內容
• Twitter用戶送出10萬則推文
• 網路消費金額27萬2千美元
• 蘋果商店App下載達4萬7千次
• 品牌業者在Facebook接收3萬4千次讚
• 微型部落格Tumblr出現2萬7千篇文章
• Instagram用戶分享3,600張照片
• Flickr用戶分享3,125張照片
出自ZDNet
改變人們生活的三大發明
人們最常從哪取得新聞來源:
• 電視新聞(TV News):59.5%
• 報紙( Newspaper):28.8%
• 社交網路(Social Media):27.8%
• 廣播新聞(Radio News):18.8%
• 其它印刷刊物:6.0%
• 其它:5.9%
50%的使用者透過社交網路觀看突發新聞。
46%的人一周超過3次透過網路觀看新聞。
2012年線上新聞收入超越傳統報紙收入。
出自mashable
傳統媒體金字塔
免費
大眾
限量
獨特
數位時代媒體特性
創意性 參與性 移動性 連結性 分享性
Top-down對話
單一訊息傳遞
受到資訊影響
被動參與
傳統媒體
Bottom-up
多元且多變
自行掌握資訊
主動傳達
數位媒體
UNIQLO UT 2013
http://ut.uniqlo.com/
行動浪潮八大趨勢
網路到實體整合
Online to Offline
娛樂轉移至
隨選行動螢幕
當實體錢包
變成電子支付
社群媒體更有價值
創新商業模式誕生
做全世界的生意
(點擊致富)
無國界互動式學習
微經濟+個人行銷
Sharing Economy
行動
做全世界的生意
出自資策會
掏寶網+天貓營業額
一億人民幣的豪賭
2012中國經濟年度人物頒獎現場,萬達集團董事長王健林對阿里巴巴集團董事會主席馬雲説:
電商再厲害,但像洗澡、捏腳、掏耳朵這些業務,電商是取代不了的。2020年如果電商在中國
零售市場佔50%,我給他1億元,否則他要給我。
娛樂轉移至隨選行動螢幕
• 65%受訪者表示沒有iPhone就活不下去。
• 40%表示寧願不喝咖啡,也不可以沒有iPhone。
• 最常用的App:遊戲類(64%)、天氣(60%)、
社群網路(56%)、地圖搜尋(51%)、音樂(44%)、
新聞(39%)。
• 行動遊戲:iPhone 14.7小時、Android 9.3小時、
Windows Phone 4.7小時、黑莓機 4.5小時。
• 58%的iPhone用戶常常流連於社群網路。
• 有了iPhone後,70%不用MP3,55%不用相機、
40%不用GPS。
出自mashable
SOLOMO行銷
Online to Offline
創新商業模式誕生
http://www.zipcar.com/
黃金圈法則
What
產品
How
創意
Why
信念
People don’t buy what you do, people buy why you do it.
沒有一種產品或服務是永恆的
你是想要一輩子賣糖水,還是抓住機會改變世界?

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打造你的數位行銷力