Emotional intelligence and its role in education

1. Emotional Intelligence and Its
Role in Education
(Resource Person)
Dr.Shazia Zamir

2. Today’s Training Will Help You
Understand emotional intelligence and it’s importance in
education.
Recognize important competencies you can work on to
increase your level of emotional intelligence.
 Listen to and employ your emotions for better decision
making.
Use your energy and enthusiasm to motivate others

3. Emotions of the present moment
 Happy, Depressed, Surprised, Anxious, Angry, Creative
 Content, Sad, Shocked, Fearful, Enraged, Imaginative
 Ecstatic, Suicidal, Dumbfounded, Worried, Sarcastic
Resourceful
 Other-------------------

4. What is Intelligence?
"Intelligence, as a hypothetical construct and global capacity of
the individual to act purposefully, to think rationally, and to
deal effectively with his environment”
Role of IQ
Predicts school grades relatively well
Does not predict success in life
Predicts job success
Culture-bound, Gender Bias, Racial controversies
Gets you in the door
Professional schools (medicine, dentistry, law)
Can help you get hired (Harvard MBA)
---------------------------

5. Emotion + Intelligence = Emotional Intelligence
Emotion is defined as a complex state of feeling that results in
physical and psychological changes that influence thought and
behavior.
As emotion is an important aspect of one’s’ life and its
disturbance creates fears, worries, anxieties, annoyance, anger,
resentment and irritability and makes it hard to achieve the
desired goal.
There is an intelligence based on emotion, and people who
have this capacity are less depressed, healthier, more
enjoyable, and have better relationships

6. Emotional Intelligence
 A form of social intelligence that involves the
ability to monitor one’s own and others’ feelings
and emotions, to discriminate among them, and
to use this information to guide one’s thinking
and action.
• EI is sometimes referred as “people smarts” and a
very important personal attribute.

7. Emotional Intelligence
EI is a form of intelligence
 Ability to think about emotions
 Ability to think with emotions
 To help you cope and grow well
Five main Clusters of Emotional Intelligence
Self-Awareness
Self-Management
Social Awareness
Social Skills
Empathy

8. Why EI?
EDUCATING THE HEART IS AS
IMPORTANT AS EDUCATING THE MIND

9. EI: An Essential Part of Whole Person

10. What is the Difference between IQ & EQ?
 IQ ensures your success in school
 EQ ensures your success in life
 Suppose you find out about a problem at your office. You
know the facts and the reason behind the failure. That is
your IQ
 When you use these to motivate your employees, that’s
your EQ.
 If you know the facts, but are unable to empathize with
your employees, berate and de motivate them, you have a
low EQ.
 When you try to convince someone by facts alone, it
shows your IQ, but when you appeal to his emotions and
reason together with the use of facts, that’s your EQ!

11. The Five Essential Competencies of
Emotional Intelligence
• Self-Awareness
• Self-Regulation
• Self-Motivation
• Empathy
• Effective Relationships
Relate to Ourselves
Relate to Others

12. Self-Awareness
Self-awareness – the ability to know one's emotions,
strengths, weaknesses, drives, values and goals and recognize
their impact on others while using gut feelings to guide
decisions.
The key in this area is the ability to be critically self-reflective.

13. Self-Management
Self-management – involves controlling or redirecting
one's disruptive emotions and impulses and adapting to
changing circumstances.

14. Social Awareness
Social awareness – managing relationships to move people
in the desired direction
Empathy
An ability to feel and see the world from another’s
perspective by building a mental understanding of others in
your own mind and take an active interest in their concerns.

15. Relationship Management
The ability to listening and sending clear, convincing and
well-tuned messages, the proficiency in initiating new ideas
and leading people in a new direction

16. Goleman’Model of Emotional Intelligence

17. Ability Model By Mayer-Salovey-Caruso
Identifying Emotions: identify emotions in faces , pictures,
voices, and cultural artifacts
Using Emotions to Facilitate Thought: the ability to use
emotions to facilitate various cognitive activities and use
emotions to solve problems
Understanding Emotions: figure out what makes people
“tick”
Managing Emotions: make optimal decisions

18. Identifying Emotions in Faces (MSCEIT)
How much is each feeling below expressed by this face?
1. No Happiness 1 2 3 4 5
1 2 3 4 5
No Fear
Extreme
Happiness
Extreme
Fear

19. 1. Happiness
1 2 3 4 5
2. Sadness
How much is each feeling expressed by this picture?

20. What mood(s) might be helpful to feel when meeting in-laws
for the very first time?
Not Useful Useful
a. tension 1 2 3 4 5
b. surprise 1 2 3 4 5
c. joy 1 2 3 4 5
Ability
Generate an emotion and solve problems with that emotion
How the Ability May Be Used ?
Creating the right feeling to assist in problem solving,
communicating a vision, leading people.

21. Tom felt anxious, and became a bit stressed when he thought
about all the work he needed to do. When his supervisor
brought him an additional project, he felt_______________.
a. overwhelmed
b. depressed
c. ashamed
d. self-conscious
e. nervous
Ability
Understand the causes of emotions
How the Ability May Be Used
Being able to predict how people will emotionally react.

22. How to Enhance EI?
Emotional Literacy: refers to convert the feelings of fear,
aggression, and anger, into hope, courage and willing
cooperation. (practice or by stimulation technique)
Pressure Handling: Achievement oriented behavior creates
an unwanted pressure on child’s mind which influences the
emotional state of mind of a person.(help of humor, self
confidence and self management)
Parental Guidance: the foundation to students’ emotional
behavior was laid at the age of 3-15.
Reflective practice: deep thoughtful process to understand
and mastery into one’s life.

23. Strategies to Tackle Classroom Emotional
Problems
Self awareness- Understand your strengths and
weaknesses.
Prepare and structure your class delivery.
Self management- Be on time for classes, be fair- use
very fair guidelines in assessments so that the students
realize why they are getting low or high scores.
Self regulation and Social skills - Plan surprises and
rediscovery.
Keep evidence of classroom activities.
Understand the needs of the students- personal and
academic.
Build relations- Develop a relationship with your
students, Emphasize competencies like sincerity, hard
work, leadership and other co-curricular activities.

24. A technology for humanising education
Nothing to do with ICT!!!
The quality of the human relationships in the classroom
is central to good teaching
Teachers need to value students, tune into them, show
them empathy and communicate very positively with
them
Teachers are more successful if they know their pupils
very well and treat them as human beings in valuing
relationships, rather than as pupils to be taught a set
curriculum
Designed a whole set of teacher behaviours in class both
to analyse classroom relationships and to support
teachers in using a more empathic approach

25. What is Social & Emotional Learning?
Recognizing one’s emotions and
values as well as one’s strengths
Self-awareness
social &
emotional
learning
Social
awareness
Responsible
decision-making
Relationship
Skills
Self-management
and limitations
Making ethical,
constructive
choices about
personal
and social behavior
Forming positive relationships,
working in teams, dealing
effectively with conflict
Managing
emotions and
behaviors to
achieve
one’s goals
Showing understanding
and empathy for others

26. Activity
Why do some people with high IQ fail
in life, while others with moderate IQ
succeed?

27. Some of the Applications of the EI
 Recruiting high
 Risk management
performers
 Self development
 Retaining high
 Change management
performers
 Re-shaping culture
 Teambuilding
 Stress management
Managing diversity
 Career planning
 Leadership
 -------------------
development
 Coaching
 Performance
management

28. Effects of Intelligence (EI) on Career
Success
“IQ” “EI”
CAREER
ADVANCEMENT
LOW “EI”
CAREER
DERAILMENT

29. ADDING THE TOOLS TO
THE TOOLBOX
•CLEAR
COMMUNICATION
•EMPATHY
•SELF AWARENESS
•DECISION MAKING
•PROBLEM SOLVING
•SHARING
•PATIENCE
•LISTENING
• CARING
• GETTING ALONG
WITH OTHERS
• GENTLENESS
• DETERMINATION
• SELF MOTIVATION
• SELF CONTROL
• ----------------------

30. Role of Emotional
Intelligence in Education
Emotional Intelligence and Social Emotional Learning at
School:
Empathy (feeling cared for)
 Accountability (sense of follow-through)
 Respect (considerate behavior)
 Trust (belief in the people and institution.).
 A positive school culture leads to school’s overall success
on all fronts….especially academic success.
EI helps children to face the tests of life and NOT a life of
tests!

31. Role of Emotional Intelligence in Education
 Psychological and physical well-being (anxiety, depression,
blood pressure, suppress the immune system, increase the
risk of heart attack and stroke).
 Academic performance as well as job performance
 Ability to face the state of frustration in exams
 Job satisfaction
 Mood regulation
 Control on the inner self and feelings
 To make the person an optimistic one
 Healthy relationship at work, academic and in personal life

32. Role of EI in Education
Feelings matter in school, at work and at home.
School is generally designated as the prime location for
the promotion and further teaching of emotional
intelligence.
avoiding risk behaviors
Decrease in violent behavior
stronger friendships
staying in school… higher graduation rates
less disruptive behavior; fewer discipline problems
improving health, happiness and life success
------------------

33. How to control emotions?
Step 1: Recognize and Accept that You Are in Control of Your
Emotions
Step 2: Identify the Reasons for Emotional Outbursts
1.Love of world
2.Lack of proper nutrition
3.Lack of proper sleep
Step 3: Take Positive Action to Manage Your Emotions
1.Counsel yourself
2.Take control of your mind
3. Remember Allah
4.Practice forgiveness
5.Follow the seerah
6.Manage your time
7. Always communicate honestly
Step 4:Accept

34. Emotions and Islam
Prophet(PBUH)said:“A strong man is not one who physically
overpowers others. A strong man is one who controls himself
when angry.” (Related by Al-Bukhari, Muslim, Abu Dawood
and Ahmad).
" None of you is a muslims until he loves for his brother what
he loves for himself"(SAHIH BUKHARI)
Love (hubb) Hope (raja, amal), Elation (suruur, farah) Fear
(khawf), Rage and aggression (ghadhab), Hate (kurh)

35. IQBAL AND EI

36. Class Activity
Empathy : Do you apply empathy to
your colleagues, students, boss and
family members?

37. Education Goals
Raise
Academic
Performance
And Improve Children’s
Well-being

38. Conclusion
Educating the mind without
educating the heart is No education
at all-Aristotle