Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
MAKING
DIGITAL
The Connected Traveler:
How Digital is Transforming the Traveler Experience
Mindtree at a Glance
2
“We engineer meaningful
technology solutions to help
businesses and societies flourish.”
$600M
Annu...
3
Alice is an avid traveler for both
business and leisure. Imagine the
seamless travel experience that an
airline can prov...
Travel planning
Social Connect
Travel suppliers drip information
about Alice’s destinations
through social feeds
Syncing w...
Pre-travel
Notifications
Flight delay notifications and subsequent
rescheduling of cab and hotel-reservation
Assigned boar...
6
During travel
Virtual reality storefront
Airline curates a special storefront of
local goods based on Alice’s search
and...
77
Post-travel
Notifications
Airline notifies cab service and
hotel of Alice’s estimated time of
arrival
Expense Managemen...
8
The Connected Traveler: The Possibilities are Boundless
MAKING
DIGITAL
Thank You
Upcoming SlideShare
Loading in …5
×

170

Share

Download to read offline

The Connected: How Digital is Transforming the Traveler Experience

Download to read offline

Presentation from the Skift Global Forum 2015, brought to you by our sponsor, Mindtree about "making digital real".

The Connected: How Digital is Transforming the Traveler Experience

  1. 1. MAKING DIGITAL The Connected Traveler: How Digital is Transforming the Traveler Experience
  2. 2. Mindtree at a Glance 2 “We engineer meaningful technology solutions to help businesses and societies flourish.” $600M Annual Revenue 15,000 Mindtree Minds 16 Years of Consecutive Growth
  3. 3. 3 Alice is an avid traveler for both business and leisure. Imagine the seamless travel experience that an airline can provide for a connected traveler like Alice… The possibilities are boundless! Syncing with email Price comparison Logistics Destination suggestion Trip story board NotificationsBio-metric check in Dedicated boarding timeiBeacons Personalization In-room Technology Advanced search In-flight Social Connect Augmented reality enabled navigation Reward Loyalty Points Expense Management Review/ Feedback Travel planning Pre-travel During travel Post-travel Family/Friends notification The Connected Traveler
  4. 4. Travel planning Social Connect Travel suppliers drip information about Alice’s destinations through social feeds Syncing with email Alice’s Outlook is synced via the airlines email plugin. Alice triggers an airline search via Outlook Trip story board Airline builds trip storyboard based on Alice’s travel schedule Price comparison Flight and hotel options based on schedules, price and recommendation based on history User Behavior Analysis Suggests feature videos on interesting destination to help Alice plan her vacation.- based on user behavior, demographic & psychographic profile
  5. 5. Pre-travel Notifications Flight delay notifications and subsequent rescheduling of cab and hotel-reservation Assigned boarding time Alice is notified of the time- window to check-in and board Baggage scan Alice does a quick bag scan from her Mobile App. The bag tags are updated in the mobile app which enable real time tracking Gate navigation via iBeacons Coordinated proximity sensing devices synced with itinerary to notify Alice about dining options if she is early at the gate Biometric check-in Alice does a biometric check-in at the airline kiosk & arrives at Express Security at scheduled time
  6. 6. 6 During travel Virtual reality storefront Airline curates a special storefront of local goods based on Alice’s search and shopping history Pre-ordering GoPro and mobile hotspot pre- ordered by Alice is available for pickup at the gate Personalization Personalized cuisine and in-flight entertainment for Alice Body sensors Body sensors enable automatic temperature adjustments In-room technology Paperless travel Electronic signatures for check- ins, avoiding physical paperwork Mobile technology allows Alice to check into her hotel room with customized entertainment and room management
  7. 7. 77 Post-travel Notifications Airline notifies cab service and hotel of Alice’s estimated time of arrival Expense Management Final expense report for the trip created by the airline Feedback App asks for trip feedback Reward points Notification via wearables Smart-phone enabled navigation to locate the cab/ rental car Notification of reward points earned for the trip and purchases Family/Friends Notification Notifications about boarding, cab, hotel sent to designated family /friend
  8. 8. 8 The Connected Traveler: The Possibilities are Boundless
  9. 9. MAKING DIGITAL Thank You
  • johnjbowmanjraccountant

    May. 3, 2021
  • CherylBaker1

    Jan. 7, 2021
  • LouisMller1

    Oct. 4, 2020
  • SoliudeenAhmed

    Sep. 3, 2020
  • TerrenceMunangi

    Aug. 22, 2020
  • PontshoThipe

    Aug. 12, 2020
  • mackprioleau

    Aug. 11, 2020
  • omaruriel

    Jan. 27, 2020
  • software3507

    Sep. 23, 2019
  • daniellekogan

    Aug. 21, 2019
  • europesafar

    Jul. 17, 2019
  • kanchanamathur

    May. 21, 2019
  • JohnBWilson

    Jan. 24, 2019
  • LesterParris

    Nov. 15, 2018
  • Regency_Group

    Nov. 15, 2018
  • grahamzahoruiko

    Nov. 8, 2018
  • BrentBeckley1

    Oct. 29, 2018
  • BradyBunte

    Oct. 20, 2018
  • heathcandero

    Oct. 10, 2018
  • DrNirmitSheth

    Sep. 17, 2018

Presentation from the Skift Global Forum 2015, brought to you by our sponsor, Mindtree about "making digital real".

Views

Total views

24,268

On Slideshare

0

From embeds

0

Number of embeds

2,174

Actions

Downloads

415

Shares

0

Comments

0

Likes

170

×