Growing a Thriving and Engaged Remote Team
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Remote work can be difficult, especially if you’re coming from an onsite dynamic, but after 10 years of working remotely and building engaged teams while doing so - I’ve identified a number of processes, techniques, and approaches that really work. Join me to learn how you too, can grow a thriving and engaged remote team! We’ll cover: meeting optimization, async communication, templates and workflows, team goals & roadmapping, 1-on-1s and career progression, and much more. These techniques are based in empathy, empowerment, autonomy, and collaboration, and could inform anyone leading or working in a remote space.
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Growing a Thriving and Engaged Remote Team
- 1. Growing a 🌱 thriving + engaged remote team 🪴 👩💻 Julie Cameron, Engineering Manager, Species360 #MITechCon 2024
- 2. Growing a 🌱 thriving + engaged remote team 🪴 👩💻 Julie Cameron, Engineering Manager, Species360 #MITechCon 2024
- 3. HOW DID I GET HERE?
- 10. Empower individuals to do and be their best
- 11. Foster healthy team dynamics and collective growth
- 12. Anchor all efforts in the mission, values, and goals of the organization
- 13. HOW DID YOU GET HERE?
- 15. 😵💫
- 16. PRODUCTIVITY
- 17. ENGAGEMENT
- 19. QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 20. TRUST QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 21. AUTONOMY QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 22. COLLABORATION QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 23. EMPATHY QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 24. RETROSPECTION QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 25. ALIGNMENT QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 26. GROWTH MENTALITY QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 27. DIVERSITY, EQUITY, & INCLUSION QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 28. BONDS & CAMARADERIE QUALITIES OF A SUCCESSFUL REMOTE TEAM
- 30. COLLABORATION ALIGNMENT Communication Just like plants need sunlight to grow, remote teams thrive on clear communication to blossom. — ChatGPT
- 31. Remote Comms - HOW • Context • Transparency • Inclusion • Trust COLLABORATION ALIGNMENT • Concise • Consumable • Tailored & Targeted • In the proper forum
- 32. Remote Comms - HOW • Friendly! • Welcoming! • Personality • Appropriately distracting • Often asynchronous COLLABORATION ALIGNMENT
- 33. Remote Comms - WHERE • Chat • Email • Meetings • Documentation COLLABORATION ALIGNMENT
- 35. COLLABORATION Remote Chat - WHAT • Team updates • Project discussions • Stakeholder communications • Business updates • Meeting summaries • Interest group sharings ALIGNMENT
- 36. COLLABORATION Remote Chat - HOW • Intentional • ABUNDANT emoji - slackmojis.com • Automated Messages • It’s the start of a new month, have you scheduled any OOO lately? • Let’s recall our team’s shared agreements • On-Call shift reminders • Weekly Pains, Wins, & Props • Integrations Integrations Integrations ALIGNMENT
- 37. COLLABORATION Email ALIGNMENT Weed out distractions in your virtual greenhouse to cultivate a focused and productive team. — ChatGPT
- 38. COLLABORATION Remote Email - WHEN • Just kidding, I don’t have good use cases for internal email communication • No, but really, o ffi cial documents, I guess? • Email is good for automatic noti fi cations, newsletters, and external comms • Most internal conversations would be best had in Chat or a Meeting • Many email noti fi cations can be shifted to Chat • Use sparingly ALIGNMENT
- 39. COLLABORATION Meetings Prune away unnecessary meetings in your virtual garden to let productivity bloom. — ChatGPT ALIGNMENT
- 40. COLLABORATION Remote Meetings - WHAT • Regular Syncs • Agile Ceremonies • 1-1s, Performance Reviews • Department Meetings • All Company Meetings • Group Work • Complex, collaborative discussions ALIGNMENT
- 41. COLLABORATION Remote Meetings - WHEN • Manager vs Maker Schedules • Timezone equitability • Standard lunch hours • Focus and no-meeting times • Navigating around OOO and calendar con fl icts ALIGNMENT
- 42. COLLABORATION Remote Meetings - HOW • Required vs Optional • Share out agendas in advance • Recording & AI Summaries • Facilitation • NOT requiring cameras to be on • Share out recording & summaries afterward • Setting up calendar-chat integrations ALIGNMENT
- 44. ALIGNMENT AUTONOMY Documentation - HOW • Living documentation • Easy, open access • Searchable • Self-guiding • Centralized • Organized • Maintainable • Owned
- 45. ALIGNMENT AUTONOMY Documentation - WHAT • Onboarding • Decisions • Processes • Business Goals • Literally everything, one way or another… • Try notion.so 🫶
- 46. Templates & Workflows AUTONOMY Templates and workflows are the fertilizer to our remote team garden, ensuring our productivity blooms beautifully! — ChatGPT
- 47. AUTONOMY Templates & Workflows • Slack Work fl ows • New Work Requests • Please Review Requests • Custom Checkin Surveys • Documentation Templates • Project Planning • Meeting Agendas • Weekly Updates / Recaps
- 48. Goals & Roadmaps GROWTH MENTALITY ALIGNMENT Like well-nurtured plants thriving under the sun, a remote team flourishes with clear goals and roadmaps to guide their growth! — ChatGPT
- 49. GROWTH MENTALITY ALIGNMENT Goals • Organization • Department • Team • Individual Accelerate internal innovation Embrace AI tooling Implement AI-backed HR hub Learn to utilize Copilot ⚓
- 51. Group Work & Collective Learning GROWTH MENTALITY ALIGNMENT COLLABORATION Just as plants rely on strong roots for stability, remote teams need a solid foundation of trust and collaboration. — ChatGPT BONDING
- 52. GROWTH MENTALITY ALIGNMENT COLLABORATION Group Work & Collective Learning • Group work sessions • Collective onboarding • Pairing • Retros • Innovation time • Shared agreements BONDING
- 53. Celebrations & Recognition EMPATHY RETROSPECTION Water your remote team with encouragement and watch them grow tall and strong. — ChatGPT BONDING
- 54. EMPATHY RETROSPECTION Celebrations & Recognition • All the Slack reactions! 👏🎉😍 slackmojis.com • Including gifs and memes • Replying in channel rather than in thread, where appropriate • Cross-posting to multiple channels • Department / Organization praise • Regular Wins & Props • Appreciation/celebration gifts • SWAG!! Especially welcome kits BONDING
- 55. Well-Being & Work-Life Balance EMPATHY RETROSPECTION Even the hardiest plants need occasional watering; check in regularly with your remote team — ChatGPT BONDING
- 56. EMPATHY RETROSPECTION Well-Being • Onboarding buddies • Fostering peer/mentor/coach relationships • Company O ff sites • Interest groups • Pulse surveys • Shared agreements BONDING
- 57. EMPATHY RETROSPECTION Work-Life Balance • PTO slack reminders • Respecting working hours, lunch & focus hours • Taking walking calls, if possible • 25 and 50 min meetings • Leadership modeling healthy working boundaries, time o f
- 58. REMOTE TAKEAWAYS • Intentional Communication & Trust Building • Facilitating Autonomy & Alignment • Learning, Growing, & Celebrating Together • Maintaining Well-Being and Work-Life Balance
- 59. Growing a 🌱 thriving + engaged remote team 🪴 👩💻 Julie Cameron, Species360 Thank you!