3. Social Connections 14 Berlin, October 16-17 2018
Organisational Value Chain
Organisational Activities,
Including Social Technologies
People and
Organisation
Outcomes
• Human
• Organisation
• and Social
Capital
Business
Impacts
• Operations
• Customers
• Financial
• Mission
@joningham
4. Social Connections 14 Berlin, October 16-17 2018
Organisational Value Chain
Organisational
Activities
• Social HR and learning
• Organisation design
• Organisation development
• Community management
• Knowledge management
• Internal communication
• Property and facilities
• Social technologies
• People analytics
Social Capital
Business
Impacts
• Operations
• Customers
• Financial
• Mission
@joningham
5. Social Connections 14 Berlin, October 16-17 2018
Organisational Elements
Connections People Infrastructure Work
Organizational
Enablers
Other Enablers
Physical
Workplace
Social
Technologies
Reporting
Arrangements
@joningham
6. Social Connections 14 Berlin, October 16-17 2018
Connections People Infrastructure Work
Networks Communities
Simple
Groupings
Horizontal
Teams
Organisational Forms
Social Capital Human Capital Organisation Capital
@joningham
7. Social Connections 14 Berlin, October 16-17 2018
Connections People Infrastructure Work
Networks Communities
Simple
Groupings
Horizontal
Teams
Organisational Forms
Social Capital Human Capital Organisation Capital
Social Technologies
@joningham
8. Social Connections 14 Berlin, October 16-17 2018
Network Organisations
Source: Dion Hinchcliffe
https://dionhinchcliffe.com/2016/11/18/using-online-community-for-digital-transformation/
https://dionhinchcliffe.com/2015/01/16/how-leaders-can-address-the-challenges-of-digital-transformation/
@joningham
9. Social Connections 14 Berlin, October 16-17 2018
• Critical role of digital change agents / social
talent
• Importance of integrated networks across
Central Services
• Not about hierarchies to networks
Other Implications
@joningham
10. Social Connections 14 Berlin, October 16-17 2018
For More Information
Jon Ingham
jon@organization.social
socialcapital.community
linkedin.com/in/joningham
twitter.com/joningham
+44 7904 185134
@joningham