E-governance initiatives in India

1. LokvaniProject
By: Mohammad Omid Jami
29/09/2018

2. Content
❑Introduction
❑Utter Pardish
❑Goals and objectives
❑Services
❑Benefits and beneficiaries
❑Status
❑Challenges
❑Conclusion
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3. Introduction
•An internet kiosik based G2C interface
•In the Sitapur(a district in Utter Pardish)
•Launched in the year of 2004
•A PPP e-Governance program
•One of the most successful, popular and
influential e governance solutions implemented
in India
•The Voice of People
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4. •88% Rural Population
•61 % Literacy Rate
•Population: 4,483,992
•Language: Hindi, Urdu & Awadhi
•Tehsil: 7
•Population: 199,812,341
•Litracy rate: 69.72%
•Capital: Locknow
•Districts: 75
•India’s fourth-largest state in
terms of land
●India's most populas state
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5. Goals and Objectives
●Provide efficient and responsive services;
●Increase transparency and accountability;
●Increase the efficiency of manpower;
●Accelerate the responsive time;
●Facilitate any time- any where services 24/7;
●Provides services in a professional and citizen
friendly environment.
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6. Services
●Online submission, monitoring and disposal of public
complaints;
●Single window services:
–Birth, death, caste, income, and domicile CERTIFICATES
●Tendering Services
●Status of arms license applications
●Information about:
–Local employment opportunities
–Various government works, schemes, expenditures, beneficiaries
●Online land records
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7. Beneficiaries and Benefits
●Citizens
–Key beneficiaries
–Money and time saving
●Government
–Save time to monitor
●Kiosek Owners
–One complain generates 25Rs for kiosks
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8. Public Grievance Redressal - Lokvani System
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9. Status
●82000 compliant by 2006 3th Dec
–93% has been disposed
–90 Lokvani Centers
●By 21/march/2013
–179,163 total complaints received
–177725 disposed complaints
–1438 pending complaints
–860 defaulter complaints26-04-2019 9

10. Conclusion
●Prime ministers Award for
Excellence in Public
Administration
●Microsoft Award
●Dataquest e-Governance
Champion Award 2006
●Manthan- AIF Award 2006
●Golden Icon Award at National e-
Governance Conference 2006
●http://sitapur.nic.in/lokvani26-04-2019 10

11. Thank you for your
attention
‫مننه‬ ‫ډیره‬
DHANYAWAD
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12. References
●1. Sharma, Vinay and Seth, Piyush, Effective Public Private Partnership through
E-Governance Facilitation, downloaded on 27/08/2018 on
●http://www.csi-sigegov.org/critical_pdf/22_194-206.pdf
●2. Lokvani- a Case of Public-Private Partnership in eGovernance, Centre for
Innovations in Public Systems-E-Governance, Downloaded on 28/08/2018 from Blow
Link:
●http://www.cips.org.in/documents/DownloadPDF/downloadpdf.php?id=145&categor
y=E-Governance
●3. Lokvani, Downloaded on 28/08/2018 from Below link:
●http://indiagovernance.gov.in/files/Lokvani.pdf
●4. Government Knowledge Centre Offical website , visited on 28/08/2018
http://indiagovernance.gov.in/bestpractices.php?id=3
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