The document discusses how organizations can leverage digital workplaces to transform their operations. It presents an organization value chain model showing how organizational activities like the digital workplace can impact people, social capital, and business outcomes. Different forms of organizational structures are described, like networks and communities, and how the digital workplace can support these structures. Network organizations are highlighted as enabling digital transformation at scale through online communities. The role of digital change agents and integrated networks across central services are noted as important implications.

1. Organizing for the
Digital Workplace
Jon Ingham
@joningham

2. © 2018 Aurea, Inc. All rights reserved Page 3
Organization Value Chain
Organizational
Activities,
Including
Digital Workplace
People and
Organization
Outcomes
+ Human
+ Organization
+ Social Capital
Business
Impacts
+ Operations
+ Customers
+ Financial
+ Mission

3. © 2018 Aurea, Inc. All rights reserved Page 4
Organization Value Chain
Organizational
Activities,
+ Social HR and learning
+ Organization design
+ Organization development
+ Community management
+ Knowledge management
+ Internal communication
+ Property & facilities
+ Digital workplace
+ People analytics
Social
Capital
Business
Impacts
+ Operations
+ Customers
+ Financial
+ Mission

4. © 2018 Aurea, Inc. All rights reserved Page 5
Organizational Elements
PeopleConnections Infrastructure Work
Organizational
Enablers
Other Enablers
Physical
Workplace
Digital
Workplace
Reporting
Arrangements

5. © 2018 Aurea, Inc. All rights reserved Page 6
Organization Forms
Connections People Infrastructure Work
Networks Communities
Simple
Groupings
Horizontal
Teams
Social Capital Human Capital Organization Capital

6. © 2018 Aurea, Inc. All rights reserved Page 7
Forms and the Digital Workplace
Connections People Infrastructure Work
Networks Communities
Simple
Groupings
Horizontal
Teams
Digital Workplace

7. © 2018 Aurea, Inc. All rights reserved Page 8
Network Organizations
Enabling Digital Transformation at Scale Using Online Community
Source: Dion Hinchcliffe
https://dionhinchcliffe.com/2015/01/16/how-leaders-can-address-the-challenges-of-digital-transformation/

8. © 2018 Aurea, Inc. All rights reserved Page 9
Network Organizations
Source: Dion Hinchcliffe
https://dionhinchcliffe.com/2015/01/16/how-leaders-can-address-the-challenges-of-digital-transformation/

9. © 2018 Aurea, Inc. All rights reserved Page 10
Other Implications
 Critical role of digital change agents / social talent
 Importance of integrated networks across Central Services
 Not about hierarchies to networks

10. © 2018 Aurea, Inc. All rights reserved Page 11
For More Information
Jon Ingham
jon@organization.social
socialcapital.community
linkedin.com/in/joningham
twitter.com/joningham
+44 7904 185134