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European Union Agency for Network and Information Security
Recruitment of CSIRT Staff
Name | Job Title
Event | Location | Date
2
The exercise objectives
To provide an indication of what an organisation might consider
during the recruitment of staff for CSIRT teams.
If you are not a CSIRT manager, you can learn how to best assist
your management in hiring the best colleagues for you!
Disclaimer: The contents are mere suggestions and the
responsibility for the interview process shall lie with the
recruiting agency. ENISA accepts no responsibility for any issues
arising during the interview process
3
Introduction
• Discussion of staff/roles you have in your teams
• CSIRT types based on scope and on constituency
• CSIRT service areas / services
• Roles to be used in this training:
• Medior specialist & incident handler
• Senior specialist & incident handler
• General manager
4
Task 1:
Assembling job profiles for your CSIRT
5
Subtask 1-1:
Prepare job profiles in groups
• Groups of 3-4
• Each group to write 1 job profile for either :
• Medior specialist & incident handler
• Senior specialist & incident handler
• General manager
• Job profile could contain (template in toolset)
• Functional requirements
• Competencies
• Tasks
6
Subtask 1-2:
Present job profiles
• Each group present job profile in plenary
• Discussion
7
Task 2:
Writing job advertisements
8
Subtask 2-1:
Write job advertisements
• Same groups
• Each group to write a job advertisement for one of the
profiles
• The question is : how do you seduce the right kind of
experts to want to work for your team
9
Subtask 2-2:
Present job advertisements
• Each group present job profile in plenary
• Discussion
10
Task 3: Analysing and choosing
candidates to be interviewed
11
Subtask 3-1: Study CVs, do SWOT analysis
and select candidates for interviews
• New groups, each gets assigned 1 job advertisement and 6
CVs of candidates for the job
• Each group is to :
• Part of group compare CVs with job ad & profile
• Rest of group to do a SWOT analysis on the candidates
(template in toolset)
12
Subtask 3-2:
Present results
• Each group present job profile in plenary
• Discussion
13
Task 4:
Interviewing chosen candidates
14
Subtask 4-1:
Build questions for interviews
• Same groups as in last exercise
• All get familiar with the CSIRT Code of Practice (CCoP)
• Each group is to prepare 20 interview question for their
candidates
• For the job discussed in last exercise
• Based on all the work done until now, plus the CCoP
• 5 general questions, 5 technical, 5
communication/presentation, 5 other (including ethics)
• Template in toolset
15
Subtask 4-2:
Present questions
• Each group present interview questions in plenary
• Discussion
16
Subtask 4-3:
Prepare roleplay for interviews
• Each group design a role model for interviews
• What interviewer will focus on what areas
• Questions not set in stone
17
Subtask 4-4:
Establish volunteer interviewees
• 3-4 volunteers needed to be job interviewed !
• Volunteers receive their CV and have 15 minutes to go into
their role
• Rest of groups have a break meanwhile
18
Subtask 4-5:
Present questions
• In plenary sitting, but working as your group
• Each group does at least 1 interview
• While 1 group does the interview, all others listen in
silence
• After each interview the interviewing group discusses
their findings inside their group (but for all to hear)
• But no selections to be made yet or final conclusions
drawn !
19
Task 5:
Final Selection & Summary
20
Subtask 5-1:
Select best candidates
• Each student is to:
• Think over their opinions of all candidates
• Make their selection
• Consider their reasons
• Vote for candidates
21
Subtask 5-2:
Discuss selection
• Plenary discussion on the selection
• Which candidate’s answers convinced youto choose that
candidate?
• Do the others agree?
• Which candidate’s answers convinced them to reject
that candidate?
• Do the others agree?
22
Conclusions
• Plenary discussion
• Wrap-up
PO Box 1309, 710 01 Heraklion, Greece
Tel: +30 28 14 40 9710
info@enisa.europa.eu
www.enisa.europa.eu
Thank you

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recruitment_of_csirt_staff-presentation.pdf

  • 1. European Union Agency for Network and Information Security Recruitment of CSIRT Staff Name | Job Title Event | Location | Date
  • 2. 2 The exercise objectives To provide an indication of what an organisation might consider during the recruitment of staff for CSIRT teams. If you are not a CSIRT manager, you can learn how to best assist your management in hiring the best colleagues for you! Disclaimer: The contents are mere suggestions and the responsibility for the interview process shall lie with the recruiting agency. ENISA accepts no responsibility for any issues arising during the interview process
  • 3. 3 Introduction • Discussion of staff/roles you have in your teams • CSIRT types based on scope and on constituency • CSIRT service areas / services • Roles to be used in this training: • Medior specialist & incident handler • Senior specialist & incident handler • General manager
  • 4. 4 Task 1: Assembling job profiles for your CSIRT
  • 5. 5 Subtask 1-1: Prepare job profiles in groups • Groups of 3-4 • Each group to write 1 job profile for either : • Medior specialist & incident handler • Senior specialist & incident handler • General manager • Job profile could contain (template in toolset) • Functional requirements • Competencies • Tasks
  • 6. 6 Subtask 1-2: Present job profiles • Each group present job profile in plenary • Discussion
  • 7. 7 Task 2: Writing job advertisements
  • 8. 8 Subtask 2-1: Write job advertisements • Same groups • Each group to write a job advertisement for one of the profiles • The question is : how do you seduce the right kind of experts to want to work for your team
  • 9. 9 Subtask 2-2: Present job advertisements • Each group present job profile in plenary • Discussion
  • 10. 10 Task 3: Analysing and choosing candidates to be interviewed
  • 11. 11 Subtask 3-1: Study CVs, do SWOT analysis and select candidates for interviews • New groups, each gets assigned 1 job advertisement and 6 CVs of candidates for the job • Each group is to : • Part of group compare CVs with job ad & profile • Rest of group to do a SWOT analysis on the candidates (template in toolset)
  • 12. 12 Subtask 3-2: Present results • Each group present job profile in plenary • Discussion
  • 14. 14 Subtask 4-1: Build questions for interviews • Same groups as in last exercise • All get familiar with the CSIRT Code of Practice (CCoP) • Each group is to prepare 20 interview question for their candidates • For the job discussed in last exercise • Based on all the work done until now, plus the CCoP • 5 general questions, 5 technical, 5 communication/presentation, 5 other (including ethics) • Template in toolset
  • 15. 15 Subtask 4-2: Present questions • Each group present interview questions in plenary • Discussion
  • 16. 16 Subtask 4-3: Prepare roleplay for interviews • Each group design a role model for interviews • What interviewer will focus on what areas • Questions not set in stone
  • 17. 17 Subtask 4-4: Establish volunteer interviewees • 3-4 volunteers needed to be job interviewed ! • Volunteers receive their CV and have 15 minutes to go into their role • Rest of groups have a break meanwhile
  • 18. 18 Subtask 4-5: Present questions • In plenary sitting, but working as your group • Each group does at least 1 interview • While 1 group does the interview, all others listen in silence • After each interview the interviewing group discusses their findings inside their group (but for all to hear) • But no selections to be made yet or final conclusions drawn !
  • 20. 20 Subtask 5-1: Select best candidates • Each student is to: • Think over their opinions of all candidates • Make their selection • Consider their reasons • Vote for candidates
  • 21. 21 Subtask 5-2: Discuss selection • Plenary discussion on the selection • Which candidate’s answers convinced youto choose that candidate? • Do the others agree? • Which candidate’s answers convinced them to reject that candidate? • Do the others agree?
  • 23. PO Box 1309, 710 01 Heraklion, Greece Tel: +30 28 14 40 9710 info@enisa.europa.eu www.enisa.europa.eu Thank you