• Strong knowledge of computer peripherals, network troubleshooting and hardware and software issues. • Experience in installing, administering, and maintaining various software and hardware devices in a network environment. • Proficient in Windows 7, 8, 10, and 11 and MS Office. • Expertise in preventing virus attacks by using antivirus software and Windows Firewall. • Ability to configure and troubleshoot local and network printer, barcode printer, and barcode scanner. • Experience in configuring accounts, emails, and backups in Microsoft Outlook. • Familiarity with network cabling and creating a network with the help of a switch. • Basic knowledge of DNS, AD, DC, and DHCP. • Basic knowledge of FortiGate 61F Firewall. • Experience in assets maintenance and co-ordination with vendors. • Knowledge of NVR and DVR with IP's CCTV Camera and smart Face Bio Metric Machine.

1. Dheeraj Singh
4/70, Sector 4, UIT Bhiwadi, Rajasthan 301019
(M) – 7503294123, 8448293727
Email - dheeru488@gmail.com
Objective:
To obtain a position as an IT Support Specialist where my technical skills, troubleshooting abilities,
and customer service expertise can contribute to the success of the organization.
Summary:
Highly skilled and motivated IT Support Specialist with 7 years of experience providing technical
support to end-users in various environments. Possess a solid understanding of networking,
hardware, and software installation and configuration. Proven track record of resolving complex
technical issues in a timely and efficient manner. Communication skills and the ability to work well in
a team environment.
Professional Experience:
 Sr. Officer IT, Fenesta Building System (A Unit of DCM Shriram), June 2019 - present
 Site Engineer, Progressive InfoTech Pvt Ltd (Site- Fenesta Building System), January 2017 -
May 2019
 Site Engineer, Ensure Support Services India Ltd (Site-DCM Shriram Ltd.), September 2016 -
December 2016
 Desktop Support Engineer, Shubham Clearing & Forwarding Agency, July 2013 - July 2014
Key Skills and Responsibilities:
 Strong knowledge of computer peripherals, network troubleshooting and hardware and
software issues.
 Experience in installing, administering, and maintaining various software and hardware
devices in a network environment.
 Proficient in Windows 7, 8, 10, and 11 and MS Office.
 Expertise in preventing virus attacks by using antivirus software and Windows Firewall.
 Ability to configure and troubleshoot local and network printer, barcode printer, and
barcode scanner.
 Experience in configuring accounts, emails, and backups in Microsoft Outlook.
 Familiarity with network cabling and creating a network with the help of a switch.
 Basic knowledge of DNS, AD, DC, and DHCP.
 Basic knowledge of FortiGate 61F Firewall.
 Experience in assets maintenance and co-ordination with vendors.
 Knowledge of NVR and DVR with IP's CCTV Camera and smart Face Bio Metric Machine.
Projects:
 Warehouse Management Systems (BCIL Implementation in All Factory and JOC Plant)
 Digital Signature Certificate
 Paperless Factory
 Industrial Wi-Fi Project
 CCTV setup
 Smart face Attendance Machine
 Asset Management

2. Professional Qualifications:
 Professional Diploma in Master in Network Administration (MNA) Course from Jetking, 2014
 Diploma in Information Technology (IT) from Board of Technical Education (UP), 2013
Educational Qualifications:
 B.A. Final Year from Veer Bahadur Singh Purvanchal University, Jaunpur, Uttar
Pradesh, 2022
 12th from U.P. Board, 2008
 10th from U.P. Board, 2006
Personal Details:
 Father's Name: Mr Vijay Singh
 Date of Birth: 15/07/1991
 Languages Known: Hindi, English
 Marital Status: Married
 Permanent Address: Vill-Laudah, Post-Dama, Mehnagar, Azamgarh (UP) – 276204
Date________________
Name: - Dheeraj Singh
Place________________