Talent Management research intelligence_best practices_13 paradigm shifts_conference presentation delivered by Dr Charles Cotter

1. HARNESSING GLOBAL & CONTINENTAL (AFRICA) TALENT
MANAGEMENT RESEARCH INTELLIGENCE, BEST PRACTICES
AND SHIFTS, TO ACTUALIZE TO NEXT PRACTICE, IN THE 5TH
INDUSTRIAL REVOLUTION
CHARLES COTTER PhD, MBA, B.A (Hons), B.A
https://www.youtube.com/channel/UCMtDro7N29l3KTat-rtRuGQ
TALENT MANAGEMENT AND SUCCESSION PLANNING LEADERSHIP SUMMIT
THE HILTON SANDTON
20 MARCH 2024

3. PRESENTATION OVERVIEW
• Introduction and contextualization
• Unpacking the global talent management trends:
❑ Deloitte
❑ McKinsey
❑ AIHR
❑ WEF
• Unpacking the African talent management research
intelligence (Cotter, 2024)
• Harnessing the 8-point transformation to Evidence-
based Talent Management
• Talent Management 5.0 – applying x13 paradigm shifts
• Summary and Conclusion
• Question session
•

4. GLOBAL AND CONTINENTAL
(AFRICA)

5. DELOITTE HUMAN CAPITAL TRENDS (2023)
❑ 1. Framing the challenge: Think like a researcher:
• 1.1 Navigating the end of jobs; 1.2 Powering human impact with technology and 1.3 Activating the
future of workplace
❑ 2. Charting a new path: Co-create the relationship:
• 2.1 Negotiating worker data; 2.2 Harnessing worker agency and 2.3 Unlocking the workforce
ecosystem
❑ 3. Designing for impact: Prioritize human outcomes:
• 3.1 Taking bold action for equitable outcomes; 3.2 Advancing the human element of sustainability
and 3.3 Elevating the focus on human risk
❑ Leading in a boundaryless world

7. MCKINSEY STATE OF
ORGANIZATIONS (2023)
• According to the McKinsey State of Organization
report (2023), there are 10 shifts transforming
organizations. These shifts are both challenging
and harbingers of opportunity, depending on
how organizations address them.
• #4 New rules of attraction, retention, and
attrition. People are revising their attitudes both
to work and at work. Organizations can respond
by tailoring employee value propositions to
individualized preferences in ways that can
help close the gap between what today’s workers
want and what companies need.
• #6: Walking the talent tightrope. Business
leaders have long walked a talent tightrope—
carefully balancing budgets while retaining key
people. In today’s uncertain economic climate,
they need to focus more on matching top talent
to the highest-value roles.
• McKinsey research shows that, in many
organizations, between 20 and 30 percent of
critical roles aren’t filled by the most
appropriate people.

11. THE FUTURE OF JOBS (WEF, 2023)

12. FIVE KEY INSIGHTS EVERY
CHRO NEEDS TO HAVE
AT THEIR FINGERTIPS - DELOITTE (2023)

13. AFRICA-BASED TALENT MANAGEMENT
RESEARCH INTELLIGENCE (COTTER, 2024)
• Scope of research:
❑ X13 African countries (southern, east and west Africa)
❑ X13 Talent/HRM and –development value chain functions
❑ N = 10 000 respondents
❑ 95% of sample group, Talent/HR Management specialists
• Research findings:
❑ Strategic Talent Management – average score of 62% (transactional level of
maturity)
❑ Strategic Talent/HR Planning – 60% (transactional)
❑ Strategic Total Rewards Management – 62% (transactional)
❑ Skills Auditing – 57% (transactional)
❑ Strategic Talent Development – 65% (transformational)

14. AFRICA-BASED TALENT MANAGEMENT
RESEARCH INTELLIGENCE (COTTER, 2024)
• Research findings:
❑Succession Planning – 68% (transformational)
❑Future fitness of Talent Management professionals
– 68% (transformational)
❑Performance management process/system – 64%
(transactional)
❑Employee Engagement Index – 61% (transactional)
❑Talent Metrics & -Analytics – 55% (transactional)

16. TALENT MANAGEMENT 5.0
(COGNITIVE AGE) – x13
PARADIGM SHIFTS
(COTTER PhD, 2024)
• 1. Evidence-based and data driven Talent
Management practices
• 2. Talent metrics and analytics to Workforce Analytics
• 3. Organizational culture – HIPO and HILO
• 4. Integrated Talent Management philosophy of Talent
Liberation.
• 5. Talent Utilization to Talent Optimization
• 6. Skills buying to Skills Building
• 7. Employees – associates to Brand Ambassadors

17. HARNESSING THE 8-POINT TRANSFORMATION TO
EVIDENCE-BASED TALENT MANAGEMENT
(COTTER PhD, 30 APRIL 2023)
• "In order to be feasible, to prosper professionally in 2023 and to be
future-fit, HRM will have to exchange the currency in which they trade
from old notes to noteworthy, Industry 4.0 and business relevant
denominations and value. Specifically, this change translates from:
• 1. feelings to facts;
• from 2. anecdotal to analytical;
• from 3. hindsight to insight to foresight;
• from a 4. business tributary to mainstream;
• from 5. intuition to intelligence;
• 6. from rhetoric to meaningful response;
• from 7. best practice (imitation) to best fit (internalization) to next
practice (innovation) and ultimately,
• from 8. a cost to a profit centre.
• Generally, this 8-point transformation means an upgrade to Evidence-
based Talent/HRM."

19. TALENT MANAGEMENT 5.0
(COGNITIVE AGE) – x13
PARADIGM SHIFTS
(COTTER PhD, 2024)
• 8. Strategic HR Planning perspective – on-
demand to In-Demand (Contingent)
• 9. Upskilling – Reskilling
• 10. Employee engagement to Employee
Experience to Human Experience (Hx)
• 11. Talent Magnet to Talent Magnifying
• 12. Talent management professionals to Talent
Management Sherpas (Career Navigators)
• 13. Career development and (vertical)
promotions to Career Fluidity and Employment
Mobility

21. KEY ROLES OF TALENT MANAGEMENT SHERPA’S
• #1: Catalytic Driver of organizational Change
• #2: Proactive Business-minded Thinker
• #3: Collaborative business management
Consultant
• #4: Purpose-directed Coach (of line managers)
• #5: Delivery (value-adding and results-oriented
HRM practices)
• #6: (Credible and Accountable) Performance
Advisor
• #7: Strategic Facilitator and Enabler
• #8: Innovative Solutions Architect (and trouble-
shooter)
• #9: Digital Futurist and -Analyst
• #10: (Future-focused) Organizational
Behavioural Economist

24. DR CHARLES COTTER’S CONTACT DETAILS AND SOCIAL MEDIA PRESENCE
• Mobile number: +2784 562 9446
• Email address: charlescotterhrdconsultant@gmail.com
• YouTube: https://www.youtube.com/channel/UCMtDro7N29l3KTat-rtRuGQ
• LinkedIn: https://www.linkedin.com/in/charlescotter/ and
https://www.linkedin.com/company/dr-charles-cotter-and-associates
• Twitter/X: @Charles_Cotter
• Facebook: https://www.facebook.com/CharlesACotter/
• SlideShare: www.slideshare.net/CharlesCotter