5 Generations in 1 Workforce -- what you need to know to succeed and stay ahead. It's an incredibly dynamic time where we all benefit from collaborating, mentoring, & learning! Research based off of Millennial Workplace Expert: Lindsey Pollak.

1. The New
Multigenerational
Workforce
(Refocusing)
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

2. Multigenerational
(5 generations, 1 workforce!)
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

3. 5 Generations – 1Workforce!
Generations
o Traditionalists: 1928-1945
o Baby Boomers: 1946-1964
o Gen X: 1965-1980
o Millennials/GenY: 1981-1997
o Generation Z, iGen: 1998 - present
Values
o Pride/Loyalty
o Status/Competition
o Independence
o Personal Meaning (TEDx : 2012 survey says
opportunity for personal development is most important to
Millennials with only 21% saying money was important)
o (Who even knows?!): most diverse,
blended identity generation and will
probably be more entrepreneurial
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018 |Webinar: “Managing the Multigenerational Mix: How to Lead your
DiverseTeam to Success”

4. Background on the Generations
Baby Boomers
o Dominated the workforce until 2012
o Typically still the CEO’s & bosses
(Webinar)
Millennials
o Largest sector of the workforce since 2015
(Webinar)
o Will be about 50% of the workforce by 2020
o Will be about 75% of the workforce come 2025!
(TEDx)
o 38% of Americans today are managed by a younger
boss
(Webinar)
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018 |Webinar: “Managing the Multigenerational Mix: How to Lead your
DiverseTeam to Success,”TEDxTalk: “It’sAboutTime we Stop Shaming Millennials”

5. Let’sTalk.
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

6. Why does this matter?
o MarketYourself:
 Relevancy
 Agility
o EnjoyYourWork:
 Communicate
 Learn
 Grow
 Teach
o Networking
 How can you use this knowledge
while networking?
o Interviewing
 How can you use this knowledge
while preparing for an interview or
while interviewing?
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

7. Values:Then v. Now
Then
■ Leadership
– Then: command & control
■ Experience
– Then: uniformity
■ Communication
– Then: need-to-know basis
Now
■ Leadership
– Now: coaching
■ Experience
– Now: options
■ Communication
– Now: transparency
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018 |Webinar: “Managing the Multigenerational Mix: How to Lead
your DiverseTeam to Success”

8. Tips for Success??
3 Keys to
Multigenerational
Success
1. Empathize – learn about the experiences of
other generations to better understand
2. Flex – find out what is best for the
organization and the client
3. Assume – the best intentions! (Or what Rosa
calls: Nonjudgmental Curiosity)
Webinar: “Managing the Multigenerational Mix:
How to Lead your Diverse Team to Success”
3 Keys to Motivate
Millennials
1. Coaching & Development – provide
feedback in real time (all generations
respond to this!)
2. Flexibility - offer the use of technology to
make workdays more flexible
3. Transparency – explain the why behind a
concept
TEDxTalk: “It’s AboutTime we Stop Shaming
Millennials”
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

9. The Bottom Line.
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

10. Values: what doesn’t change??
■ The Fundamentals
o Hard work
o Stamina
o Timeliness
(TEDxTalk: “It’s AboutTime we StopShaming Millennials”)
■ Mentorship
o Watch through modeling & demonstration
o Be open to mentoring, co-mentoring, and reverse mentorship
o Work with a member of another generation
(Webinar: “Managing the Multigenerational Mix: How to Lead your DiverseTeam to Success”)
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

11. Tips for Success??
PersonalToolkit of Best Practices
(it’s not that different from your regular successful practice)
1. Feedback & Mentorship: be willing to accept quick, actionable feedback (or to
provide it if you are the manager); invite mentorship: be the change you want to see
2. Communication: learn manager’s & colleagues communication preferences (email,
meetings, notes, documents, feedback, virtual work) – ask clarifying questions, get to
know styles, flex
3. Offer Options: ask people what they want and invite colleagues to come up with their
own options
4. Connect: be interested in “the why”
5. Gratitude: show gratitude!
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018 |Webinar: “Managing the Multigenerational Mix: How to Lead your Diverse
Team to Success”

12. (Refocusing) onThe New
MultigenerationalWorkforce
■ References: Lindsey Pollak – MillennialWorkplace Expert
– https://www.lindseypollak.com/
– Webinar: “Managing the Multigenerational Mix: How to Lead your DiverseTeam to
Success”
o https://www.youtube.com/watch?v=9XhSubm3gCM&t=1724s
– TEDxTalk: “It’s AboutTime we Stop Shaming Millennials”
o https://www.youtube.com/watch?v=kaCQ-giZOxg
– Blog Post: “How 5 ‘Old School’ Industries are Recruiting Millennials”
o https://www.lindseypollak.com/5-old-school-industries-recruiting-millennials/
 Not cited in PowerPoint, but great reference if you’d like to see examples of
industries changing in response to workplace needs
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

13. Moving Forward.
(honestly: Millennials aren’t that much different than, say, the … 1890’s)
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018

14. What’s 1 thing can you apply?
■ Of all the things we talked about, what would be 1 thing you can take moving forward?
 Ex.: Learning communication styles (when is texting okay??)
■ What’s 1 thing do we need to let go of?
– Ex. – business professional v. business casual, professionally formatted videos v. live
cuts
Created by: Job Strategist BarbaraWilcox, RochesterWorks! (c) 2018