What Testers Can Learn to Collaborate Effectively with Programmers, others

Copyright 2015: Lisa Crispin

Speaking
Their
Language:
What

Testers
Can
Learn
to
Work

Eﬀec8vely
with
Coders

Lisa
Crispin

Agile
Tes)ng:
A
Prac)cal
Guide
for
Testers
and
Agile
Teams

More
Agile
Tes)ng:
Learning
Journeys
for
the
Whole
Team


A
li?le
about
me

With
Janet
Gregory:

Agile
Tes)ng
2009

More
Agile
Tes)ng
Oct
2014

www.lisacrispin.com

www.agiletester.ca

First
agile
team
–
2000

Currently

tester
on
Pivotal
Tracker
team

Twi?er:

@lisacrispin

Email:
lisa@agiletester.ca


And,
donkeys


•  We
work
on
cross-‐func8onal
teams
(or
hope
to)

•  Whole
team
approach
to
build
quality
in

•  What
more
should
we
learn?

•  Thinking
skills

•  Technical
awareness

•  We
will
brainstorm
together!

Expecta8ons


What
programmers
say:

We can communicate so much better with
a tester who understands programming
concepts


Wait
a
minute…

Shouldn’t programmers learn
about testing so they can
work better with testers?

Of course, but
that’s a whole
different session!

Mul8-‐
discipline

skills

Expert
/

Discipline
skills

T-‐Shaped
Skills


Breadth of Skills
DepthofSkills
Square-‐shaped
Team

See
links
for

more
by
Rob

Lambert
and

Adam
P.
Knight


Cube-‐shaped
skills!

Idea from Marcelo Leite


Thinking
skills


Communicate
though^ully

Does my bum look big in this?


Inform
Construc8vely

●  Be
tac^ul

●  Keep
it
about
the
problem

●  Describe
the
situa8on

●  Be
speciﬁc

●  Keep
calm

●  Listen


Turn
on
your
listening
ears

Be careful about assumptions


Shared
understanding

●  Small
diﬀerences
can

cause
big
mispercep8ons

●  The
classic
“8re
swing”

metaphor
-‐
each

stakeholder
has
own

viewpoint,
agenda

●  Use
techniques
to
build

shared
understanding


A
few
techniques
for
shared

understanding


Impact
Mapping
–
Gojko
Adzic

•  Why
are
we
doing
this?

-‐-‐-‐
the
goal

•  Who
can
help
or
hinder?

-‐-‐-‐
the
stakeholders

•  How
can
they
help
or
hinder?
-‐-‐-‐
the
impacts!

•  What
can
we
do
to
help?

-‐-‐-‐
the
deliverables

www.impactmapping.org


Story
Mapping

Ac8vi8es
by
8me

Child
Stories

Slide
From
Janet
Gregory
&
MaC
Barcomb


19
Agile
Tes8ng
Quadrants

Planning
Models

Pair!

Tester-
Designer

Tester-
Support

Tester-Tester

Tester-Coder

Analyst, DBA,
Sys Admin,
Customer…

Tester-
Marketer


ATDD/SBE/BDD:
guide
development
with
tests


Technical
Awareness


Programming
Concepts

Common
Vocabulary


IDEs

If you use
same tools as
teammates…

…they can
more easily
help you


Database
Knowledge

Learn Data
Model

Tools such
as SQL
Developer

Online SQL
tutorials

Make friends
with your
database
experts!


Maintain your own test environments

•  Linux/Unix

•  Windows

•  Mac

•  Deploys

Maintaining
Environments


Domain
Knowledge


Bring
it
all
together
–
add
value

Earn your credibility


What
else?

•  Form
groups
of
5
–
6
people

•  What
else
can
testers
learn
to
work
more

eﬀec8vely
with
programmers?

•  Mind
map,
draw,
use
s8ckies,
whatever

helps
you
brainstorm

•  Appoint
a
spokesperson
&
share
your
top

2
items
with
everyone


Share
Your
Ideas


More
learning

•  Adzic,
Gojko,
Impact
Mapping:
Making
a
Big
Impact
with
SoHware
Products
and

Projects,
2012a
h?p://impactmapping.org

•  Adzic,
Gojko,
Speciﬁca)on
by
Example:
How
Successful
Teams
Deliver
the
Right

SoHware,
Manning,
2011

•  Gärtner,
Markus,
ATDD
By
Example:
A
Prac)cal
Guide
to
Acceptance
Test-‐Driven

Development,
Addison-‐Wesley,
2012a

•  Keogh,
Liz,
h?p://lunivore.com
-‐
look
for
her
posts
on
BDD,
Real
Op8ons

•  Lambert,
Rob,
"T-‐shaped
Testers
and
Their
Role
In
a
Team",
h?p://
thesocialtester.co.uk/t-‐shaped-‐testers-‐and-‐their-‐role-‐in-‐a-‐team/
,
2012

•  Karten,
Naomi,
"Are
You
Listening?",
h?p://www.agileconnec8on.com/ar8cle/are-‐
you-‐listening,
Agile
Connec8on,
2009

•  Knight,
Adam
P.,
"T-‐shaped
Tester,
Square
Shaped
Team",
h?p://
thesocialtester.co.uk/t-‐shaped-‐tester-‐square-‐shaped-‐team/,
2013

•  Levison,
Mark,
"The
Beginner's
Mind
-‐
An
Approach
to
Listening",
h?p://
www.infoq.com/news/2008/08/beginners_mind,
InfoQ,
2008

•  McMillan,
Darren,
"Mind
Mapping
101",
for
Tes8ng:
h?p://
www.be?ertes8ng.co.uk/content/?p=956,
2011

•  Pa?on,
Jeﬀ,
User
Story
Mapping,
2014

•  Wynne,
Ma?
and
Aslak
Hellesoy,
The
Cucumber
Book:
Behavior-‐Driven

Development
for
Testers
and
Developers,
Pragma8c
Programmers,
2012


What
will
YOU
learn
next?

What Testers Can Learn to Collaborate Effectively with Programmers, others

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