***Social Media Training from SMI**** It's been six years since Kryptonite fell foul of what we now call a social media storm. Here we revisit the most notable company social media screw ups. And, marketers, crisis comms pros: SMI provides unique instructional workshops and in-house social media training in reputation management, crisis communications and content creation for companies specially tailored for each organisation's needs. Contact training@socialmediainfluence.com http://socialmediainfluence.com/training/consulting/

1. NOW A NEW BOOK FROM SMI.