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2/16/2010
Case Study: Avery Dennison Office Products Getting Started in Social Media February 16, 2010
We need to be in social media 2/16/2010
Lots of Questions 2/16/2010
How – do we get started? 2/16/2010 What will work for us? Manage  Expectations Resources Internal Challenges Marketing Communication Change ROI Approvals
Create Internal Processes 2/16/2010 RESOURCES Cross-Functional Team Agency APPROVALS Steering Team GUIDELINES Internal Employee Intranet External Social Media  Participation Crisis Process
Who? Who are we talking to? Who is talking about us? What are they saying? Where are they saying it? 2/16/2010
What do we talk about? 2/16/2010 Help make your day a little easier Focus on Work and Home
Where? 2/16/2010
When – do we participate? When do we participate? How often? What do we comment on? 2/16/2010
Key Learning Just launch Keep It Simple Experiment Process is important to move quickly Manage expectations along the way 2/16/2010
2/16/2010 Thank You! Joyce Munoz Group Manager, Interactive Marketing joyce.munoz@averydennison.com Images Thanks To: Slide 2: <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/liako/3141182898/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/liako/">http://www.flickr.com/photos/liako/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-sa/2.0/">CC BY-SA 2.0</a></div> Slide 8: Fredcavazza.net
2/16/2010

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BlogWell San Diego Social Media Case Study: Avery Dennison, presented by Joyce Munoz

  • 2. Case Study: Avery Dennison Office Products Getting Started in Social Media February 16, 2010
  • 3. We need to be in social media 2/16/2010
  • 4. Lots of Questions 2/16/2010
  • 5. How – do we get started? 2/16/2010 What will work for us? Manage Expectations Resources Internal Challenges Marketing Communication Change ROI Approvals
  • 6. Create Internal Processes 2/16/2010 RESOURCES Cross-Functional Team Agency APPROVALS Steering Team GUIDELINES Internal Employee Intranet External Social Media Participation Crisis Process
  • 7. Who? Who are we talking to? Who is talking about us? What are they saying? Where are they saying it? 2/16/2010
  • 8. What do we talk about? 2/16/2010 Help make your day a little easier Focus on Work and Home
  • 10. When – do we participate? When do we participate? How often? What do we comment on? 2/16/2010
  • 11. Key Learning Just launch Keep It Simple Experiment Process is important to move quickly Manage expectations along the way 2/16/2010
  • 12. 2/16/2010 Thank You! Joyce Munoz Group Manager, Interactive Marketing joyce.munoz@averydennison.com Images Thanks To: Slide 2: <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/liako/3141182898/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/liako/">http://www.flickr.com/photos/liako/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-sa/2.0/">CC BY-SA 2.0</a></div> Slide 8: Fredcavazza.net

Notes de l'éditeur

  1. What – are we talking about (content)Labels? Products? How to use?Where do we get the contentWe are just labels. How do we make it easier?Focus on what we always focus on: Making peoples days a little easier. Focus content on where we can help. More productive at work, home
  2. Where – do we talk about it (where and how we participate)Where do we participate – FB, Twitter, MySpaceBloggers Ourtreach
  3. How often