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Joe Schaeffer
Social media in reverse: 14 days to
engaged employees
This video is from
BlogWell
San Francisco
June 20, 2011
socialmedia.org/blogwell
SocialMedia.org
Case Studies
This presentation is from
BlogWell
New York
April 2, 2014
socialmedia.org/blogwell
14 Days to
Engaged Employees
Social Media In Reverse
Joe Schaeffer @dubelclique
Social Media Program Manager @Paychex
Results
TODAY
@Paychex | #PaychexProud
OVER
700,000
Impressions
OVER
200
Posts OVER
100
Contributors
REACHED
300,000
Accounts
Opening the NASDAQ
DAY 14
@Paychex | #PaychexProud
#PaychexProud
TWITTER | INSTAGRAM
@Paychex | #PaychexProud
#PaychexProud
TWITTER | INSTAGRAM
@Paychex | #PaychexProud
Curation
DAY 13
@Paychex | #PaychexProud
Communication
DAYS 5-13
OFFLINE | ONLINE
@Paychex | #PaychexProud
Communication
OFFLINE | ONLINE
@Paychex | #PaychexProud
Communication
OFFLINE | ONLINE
@Paychex | #PaychexProud
TIP
Common Areas Cafeterias, Break Rooms
Classrooms Training & Development
Conference Calls One-to-Many
Find The Guy Behind The Guy (Behind The Guy)
@Paychex | #PaychexProud
Communication
OFFLINE | ONLINE
@Paychex | #PaychexProud
Communication
OFFLINE | ONLINE
@Paychex | #PaychexProud
Intranet Microsite
Portal & Intranet Banners
Company-wide Newsletter
Chatter
Email
Social Responses
Communication
OFFLINE | ONLINE
@Paychex | #PaychexProud
TIP
Email Targeted Sends
Chatter, Yammer Groups & Teams
Community Management Be there
Paid Promotion? Custom audience
Find your internal influencers. Bug them.
@Paychex | #PaychexProud
Production
DAY 2-4
Everything is Awesome!
@Paychex | #PaychexProud
Project Brief
DAY 1
@Paychex | #PaychexProud
TIP
Simple Objective, Requirements
Goals, KPIs Why do this?
Useful Messaging, Approvals
A one-page PDF walks on water.
@Paychex | #PaychexProud
I Lied.
“Paychex Proud”
DAY -1,624
@Paychex | #PaychexProud
I Lied.
Ghost Stories
DAY -15,330
@Paychex | #PaychexProud
Ghost Stories
DAY -15,330
@Paychex | #PaychexProud
Social Program Goals
FISCAL ‘14
#2 Foster positive sentiment
and increase activity.
@Paychex | #PaychexProud
Thank you.
Joe Schaeffer @dubelclique
Social Media Program Manager @Paychex
@Paychex
@PaychexCareers
@InsidePaychex
Learn more about past and
upcoming BlogWells
socialmedia.org/blogwell
This video is from
BlogWell
San Francisco
June 20, 2011
socialmedia.org/blogwell
SocialMedia.org
Case Studies
This presentation is from
BlogWell
New York
April 2, 2014
socialmedia.org/blogwell

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BlogWell New York Social Media Case Study: Paychex, presented by Joe Schaeffer