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Word Of Mouth Marketing Research: Negative WOM Means Lost Business

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SocialMedia.org
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GasPedal's Word of Mouth Marketing Research slide of the week. Originally featured in GasPedal's blog You Can Be A Word Of Mouth Marketing Supergenius! http://blog.gaspedal.com

BusinessNews & Politics
1 of 1
Negative WOM Means Lost Business 9/24/2008 ,[object Object],[object Object],[object Object],1. Tribalization of Business study , 7/28/2008; 2. Satmetrix Study on WOM Economic Impact , 3/26/2008

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