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W E B I N A R S E R I E S
Hello!
Peter Isaacson
Chief Marketing Officer
Demandbase
Ritesh Patel
EVP, Chief Digital Officer
Ogilvy CommonHealth Worldwide
Rob Blackie
Director of Social
at Ogilvy
Tell us where you’re dialing in from!
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TRADITIONAL
DEMAND GEN
IS BROKEN
© 2016 DEMANDBASE # 5
Website visitors
aren’t potential
customers
82%
Website visitors
bounce after
one page
60%
Website visitors
never fill out
a form
97%
CMOs struggle
to prove impact
of spending
67%
Demandbase, Marketo, Adobe, CMO Survey
© 2016 DEMANDBASE|SLIDE 6
MARKETING SALES
Leads
Personas
Quantity
Individuals
Opportunities
Buyers/Influencers
Quality
Accounts
MISALIGNED PRIORITIES CREATE A CHASM
© 2016 DEMANDBASE|SLIDE 7
MARKETING AND SALES ROLES CHANGE
OLD MODEL
MQL CLOSE
IDENTIFY
MARKETING SALES
MARKETING
SALES
CLOSE
NEW MODEL
IDENTIFY
A NEW PATH FORWARD WITH ABM
© 2016 DEMANDBASE|SLIDE 9
Identify the companies
most likely to buy, and
then market to them
ACCOUNT-BASED MARKETING
© 2016 DEMANDBASE|SLIDE 10
Identify the companies
most likely to buy, and
then market to them
ACCOUNT-BASED MARKETING
© 2016 DEMANDBASE|SLIDE 11
ABM MEDIA COVERAGE
0
200
400
600
800
1000
1200
1400
1600
1800
2000
© 2016 DEMANDBASE|SLIDE 12
Focuses
ON BEST OPPORTUNITIES
Connects
MARKETING TO REVENUE
Supports
SALES REALITY
Delivers
CUSTOMER CENTRIC EXPERIENCEE
WHY ACCOUNT-BASED MARKETING?
ABM
© 2016 DEMANDBASE|SLIDE 13
TIERS OF B2B MARKETING
Strategic Accounts
5-50 accounts
Target Account List
50-5,000 accounts
Total Addressable Market
10,000+ accounts
ABM
ABM at
Scale
Traditional
Demand Gen
Technology
© 2016 DEMANDBASE|SLIDE 14
ABM MATURITY MODEL
Metrics and Goals
Alignment
Operational
Alignment
Philosophical
Alignment
SALES & MARKETING
ALIGNMENT
TARGET
ACCOUNTS
MARKETING
PROGRAMS
MEASUREMENT
Positioning/Attribute
Targeting
Company Size or
Industry Targeting
Sales Cycle Targeting
Analog and Digital
Full Funnel
Bottom of the Funnel
/Lead Generation
Full Funnel Digital
Business Outcomes
Campaign
Performance
Revenue Performance
TIER1TIER2TIER3
ABM Maturity Model
MATURITY
© 2016 DEMANDBASE / SLIDE 15
THE IMPACT OF ABM
ABM provides
much greater
benefit than
traditional
approach
ABM and
traditional
are same
Traditional
approach
benefit is much
greater
3.98
4.00
4.02
4.14
4.20
4.31
4.64
1 2 3 4 5
Customer Retention Rate
Initial Contract Value
Close Rate
Return on Sales & Mktg.
Investment
Upsell/Cross-sell
Overall LTV
Alignment Between Sales &
Marketing
ABM OUTPERFORMS
TRADITIONAL
METHODS
B2B marketers are realizing greater
benefits from ABM across multiple areas
TOPO: ABM State of the Market
© 2016 DEMANDBASE / SLIDE 16
THE IMPACT OF ABM
TOPO: ABM State of the Market
ABM provides
much greater
benefit than
traditional
approach
ABM and
traditional
are same
Traditional
approach
benefit is much
greater
3.89
3.81
4.12
4.15
3.70
4.23
4.44
4.17
4.18
4.30
4.32
4.38
4.39
4.87
1 2 3 4 5
1 yr+ <1yr
Alignment between
Sales & Marketing
Overall LTV
Initial Contract Value
Return on Sales &
Mktg. Investment
Upsell/Cross-sell
Customer Retention
Rate
Close Rate
ABM BENEFITS
INCREASE
OVER TIME
The benefits of ABM vs. traditional
marketing are more pronounced
as you scale your efforts
© 2016 DEMANDBASE / SLIDE 17
THE DEMANDBASE DIFFERENCE
COMPREHENSIVE
ABM PLATFORM
The only comprehensive set of
solutions purpose built for the
account-based needs of B2B
MEASURE
CLOSE
CONVERT
ENGAGE
IDENTIFY
ATTRACT
© 2016 DEMANDBASE # 18
DATA & AUDIENCE MANAGEMENT PLATFORM
IP, AI & MACHINE LEARNING TECHNOLOGY
COMPREHENSIVE ABM PLATFORM
ATTRACT Account-Based Advertising
Account-Based Retargeting
ENGAGE Website Personalization
CONVERT Forms, ABMA, Live Chat
CLOSE Account-Based
Sales Development
IDENTIFY Account Identification
MEASURE Web Analytics,
Performance Manager
Demandbase Action
© 2016 DEMANDBASE|SLIDE 19
HOST ANALYTICS INCREASES OPPORTUNTIES WITH ABM
MORE TARGET ACCOUNTS
ENGAGED WITH WEBSITE
LIFT IN VISITS FROM
TARGET ACCOUNTS
VISITOR-TO-FORM-FILL RATE2x
FULL SUITE OF DEMANDBASE ABM SOLUTIONS
DRIVE SUCCESS ACROSS THE FUNNEL
42%
134
© 2016 DEMANDBASE|SLIDE 20
VERACODE REDUCES SALES CYCLE BY 66%
LIFT FROM ACCOUNTS WITH NO
PREVIOUS ENGAGEMENT
FROM FORTUNE 500
COMPANIES
DECREASE IN SALES CYCLE66 %
50 %
ACCOUNT-BASED ADVERTISING AND ANALYTICS LEVERAGED
TO ATTRACT AND ENGAGE FORTUNE 500 ACCOUNTS
100%
© 2016 DEMANDBASE|SLIDE 21
THERMOFISHER SCIENTIFIC EXPERIENCES 17% YOY GROWTH
YEAR OVER YEAR
REVENUE GROWTH17%
REVENUE GROWTH IN
TOP 150 ACCOUNTS2x
INCREASE IN CONVERSION
6.5%
INCREASE IN ENGAGEMENT
5.6%
ACCOUNT-BASED ANALYTICS LEVERAGED TO INCREASE
ENGAGEMENT AND REVENUE
REDUCTION IN BOUNCE RATE
7.7%
© 2016 DEMANDBASE|SLIDE 22
DEMANDBASE FUNNEL METRICS- DB3K vs NON DB3K
57%
19%
97%
61%
37%
ñ7%
ñ99%
MQL SAL PIPELINE CLOSE
© 2016 DEMANDBASE|SLIDE 23
DEMANDBASE BUSINESS METRICS- DB3K vs NON DB3K
Sales Team Close Rate ACV Funnel Velocity
Enterprise +174% +45% +10%
Mid Market +110% +35% +48%
Advertising +131% +1% +8%
Questions?
Peter Isaacson
Chief Marketing Officer
Demandbase
Ritesh Patel
EVP, Chief Digital Officer
Ogilvy CommonHealth Worldwide
Rob Blackie
Director of Social
at Ogilvy

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Account-based Marketing

  • 1. Thanks for joining us today! W E B I N A R S E R I E S
  • 2. Hello! Peter Isaacson Chief Marketing Officer Demandbase Ritesh Patel EVP, Chief Digital Officer Ogilvy CommonHealth Worldwide Rob Blackie Director of Social at Ogilvy
  • 3. Tell us where you’re dialing in from! What’s the weather like in your city?
  • 4. Want this deck? It will be available for download shortly after the webinar on: slideshare.net/socialogilvy Ogilvy staff: It’s also on The Market! themarket.ogilvy.com Are you on the go? You can join our webinars on mobile, too! Download the GoToWebinar app from the App Store or Google Play
  • 5. TRADITIONAL DEMAND GEN IS BROKEN © 2016 DEMANDBASE # 5 Website visitors aren’t potential customers 82% Website visitors bounce after one page 60% Website visitors never fill out a form 97% CMOs struggle to prove impact of spending 67% Demandbase, Marketo, Adobe, CMO Survey
  • 6. © 2016 DEMANDBASE|SLIDE 6 MARKETING SALES Leads Personas Quantity Individuals Opportunities Buyers/Influencers Quality Accounts MISALIGNED PRIORITIES CREATE A CHASM
  • 7. © 2016 DEMANDBASE|SLIDE 7 MARKETING AND SALES ROLES CHANGE OLD MODEL MQL CLOSE IDENTIFY MARKETING SALES MARKETING SALES CLOSE NEW MODEL IDENTIFY
  • 8. A NEW PATH FORWARD WITH ABM
  • 9. © 2016 DEMANDBASE|SLIDE 9 Identify the companies most likely to buy, and then market to them ACCOUNT-BASED MARKETING
  • 10. © 2016 DEMANDBASE|SLIDE 10 Identify the companies most likely to buy, and then market to them ACCOUNT-BASED MARKETING
  • 11. © 2016 DEMANDBASE|SLIDE 11 ABM MEDIA COVERAGE 0 200 400 600 800 1000 1200 1400 1600 1800 2000
  • 12. © 2016 DEMANDBASE|SLIDE 12 Focuses ON BEST OPPORTUNITIES Connects MARKETING TO REVENUE Supports SALES REALITY Delivers CUSTOMER CENTRIC EXPERIENCEE WHY ACCOUNT-BASED MARKETING? ABM
  • 13. © 2016 DEMANDBASE|SLIDE 13 TIERS OF B2B MARKETING Strategic Accounts 5-50 accounts Target Account List 50-5,000 accounts Total Addressable Market 10,000+ accounts ABM ABM at Scale Traditional Demand Gen Technology
  • 14. © 2016 DEMANDBASE|SLIDE 14 ABM MATURITY MODEL Metrics and Goals Alignment Operational Alignment Philosophical Alignment SALES & MARKETING ALIGNMENT TARGET ACCOUNTS MARKETING PROGRAMS MEASUREMENT Positioning/Attribute Targeting Company Size or Industry Targeting Sales Cycle Targeting Analog and Digital Full Funnel Bottom of the Funnel /Lead Generation Full Funnel Digital Business Outcomes Campaign Performance Revenue Performance TIER1TIER2TIER3 ABM Maturity Model MATURITY
  • 15. © 2016 DEMANDBASE / SLIDE 15 THE IMPACT OF ABM ABM provides much greater benefit than traditional approach ABM and traditional are same Traditional approach benefit is much greater 3.98 4.00 4.02 4.14 4.20 4.31 4.64 1 2 3 4 5 Customer Retention Rate Initial Contract Value Close Rate Return on Sales & Mktg. Investment Upsell/Cross-sell Overall LTV Alignment Between Sales & Marketing ABM OUTPERFORMS TRADITIONAL METHODS B2B marketers are realizing greater benefits from ABM across multiple areas TOPO: ABM State of the Market
  • 16. © 2016 DEMANDBASE / SLIDE 16 THE IMPACT OF ABM TOPO: ABM State of the Market ABM provides much greater benefit than traditional approach ABM and traditional are same Traditional approach benefit is much greater 3.89 3.81 4.12 4.15 3.70 4.23 4.44 4.17 4.18 4.30 4.32 4.38 4.39 4.87 1 2 3 4 5 1 yr+ <1yr Alignment between Sales & Marketing Overall LTV Initial Contract Value Return on Sales & Mktg. Investment Upsell/Cross-sell Customer Retention Rate Close Rate ABM BENEFITS INCREASE OVER TIME The benefits of ABM vs. traditional marketing are more pronounced as you scale your efforts
  • 17. © 2016 DEMANDBASE / SLIDE 17 THE DEMANDBASE DIFFERENCE COMPREHENSIVE ABM PLATFORM The only comprehensive set of solutions purpose built for the account-based needs of B2B MEASURE CLOSE CONVERT ENGAGE IDENTIFY ATTRACT
  • 18. © 2016 DEMANDBASE # 18 DATA & AUDIENCE MANAGEMENT PLATFORM IP, AI & MACHINE LEARNING TECHNOLOGY COMPREHENSIVE ABM PLATFORM ATTRACT Account-Based Advertising Account-Based Retargeting ENGAGE Website Personalization CONVERT Forms, ABMA, Live Chat CLOSE Account-Based Sales Development IDENTIFY Account Identification MEASURE Web Analytics, Performance Manager Demandbase Action
  • 19. © 2016 DEMANDBASE|SLIDE 19 HOST ANALYTICS INCREASES OPPORTUNTIES WITH ABM MORE TARGET ACCOUNTS ENGAGED WITH WEBSITE LIFT IN VISITS FROM TARGET ACCOUNTS VISITOR-TO-FORM-FILL RATE2x FULL SUITE OF DEMANDBASE ABM SOLUTIONS DRIVE SUCCESS ACROSS THE FUNNEL 42% 134
  • 20. © 2016 DEMANDBASE|SLIDE 20 VERACODE REDUCES SALES CYCLE BY 66% LIFT FROM ACCOUNTS WITH NO PREVIOUS ENGAGEMENT FROM FORTUNE 500 COMPANIES DECREASE IN SALES CYCLE66 % 50 % ACCOUNT-BASED ADVERTISING AND ANALYTICS LEVERAGED TO ATTRACT AND ENGAGE FORTUNE 500 ACCOUNTS 100%
  • 21. © 2016 DEMANDBASE|SLIDE 21 THERMOFISHER SCIENTIFIC EXPERIENCES 17% YOY GROWTH YEAR OVER YEAR REVENUE GROWTH17% REVENUE GROWTH IN TOP 150 ACCOUNTS2x INCREASE IN CONVERSION 6.5% INCREASE IN ENGAGEMENT 5.6% ACCOUNT-BASED ANALYTICS LEVERAGED TO INCREASE ENGAGEMENT AND REVENUE REDUCTION IN BOUNCE RATE 7.7%
  • 22. © 2016 DEMANDBASE|SLIDE 22 DEMANDBASE FUNNEL METRICS- DB3K vs NON DB3K 57% 19% 97% 61% 37% ñ7% ñ99% MQL SAL PIPELINE CLOSE
  • 23. © 2016 DEMANDBASE|SLIDE 23 DEMANDBASE BUSINESS METRICS- DB3K vs NON DB3K Sales Team Close Rate ACV Funnel Velocity Enterprise +174% +45% +10% Mid Market +110% +35% +48% Advertising +131% +1% +8%
  • 24. Questions? Peter Isaacson Chief Marketing Officer Demandbase Ritesh Patel EVP, Chief Digital Officer Ogilvy CommonHealth Worldwide Rob Blackie Director of Social at Ogilvy