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What is it about Content?
Thought starters for an evening of conversation
Rob Davis
Executive Director, Content
Ogilvy NY
@robertjohndavis
www.robertjohndavis.com
EXP
1993 1998 2001 2002 2003 2008
A Long Strange Trip
Rob’s Journey
WTF is Content?
This isn’t helping.
Content isn’t new. What has changed?
500 years’ worth of
YouTube videos
arewatched on
Facebook every day.
Google, 2013
380 billion photos were
taken last year –
that’s about 10% of
all the photos ever
taken.
Google, 2013
There are 4 billion
views a day on
YouTube – up over
25% since January
2012.
Google, 2013 58% of US
population will watch
video content online
at least monthly.
eMarketer,
July 2013
Social media sites and
blogs account for 23%
of all time spent online.
Content Marketing Institute, 2013
The results of access.
All marketing content should lift the brand, create
demand, increase sales and diminish the impact of
competitive voices.- Ogilvy Content Marketing Practice
Not all content is marketing content.
Commerce
Increase consumer demand
across product categories.
Content
Improve visibility for brand-
favorable messages through
integrated optimization,
development and distribution.
Conversation
Morph key web platforms into a
cross-functional ecosystem of
information sharing and
discussion.
The cumulative effect will improve search ranking, shift/maintain customer perceptions, protect &
expand the online value of the brand and assure your place in the digital space.
The 3C program breaks down the future-path to digital customer engagement into 3 simple concepts:
Commerce, Content & Conversation. The integrated effect of each of these areas will result in a program of ongoing momentum and value.
3 C’s - Content is only part of the process.
PAID
OWNED
&EARNED
OWNED
EARNED
&PAID
POE or OEP? More than semantics...
•Prioritizes paid media (the old way of doing
things)
•Encourages disruption rather than acceptance
•Isolates the role of social
•Results in wasted budget
•Prioritizes owned media and the value of the
brand
•Encourages audience development
•Focuses upon engagement
•Maximizes opportunities to be discovered
•Integrates social
•Applies paid support in strategic areas
where organic is challenged, targets spend
vs.
POE vs. OEP
A Hypothesis:
The best use of content in marketing occurs when
an accord is drawn between the goals of the brand
and the desires of the users.
Brand as Publisher
Brand as Publisher
Maybe...
Brand that Publishes
Brand that Publishes
Definitely...
Awareness
Engagement
Consideration
Conversion
Loyalty
Attract and intrigue the customer who may
or may not be aware of your brand or
solution.
Entice the customer to experience the brand
via immersive content.
Explain your goods and services in depth.
Provide the final impetus for purchase or
ignite your e-commerce activity.
Grow your customer base into a loyalty
engine.
Keys to Success
Each asset must be created against a
specific role in the funnel.
Assign a KPI to every asset.
“Pre-optimize” content according to
the search behaviors of your customers.
Develop “post play interaction” to
turn viewers into customers.
Understand the way you want
customers to interact with content
before you create the asset.
Don’t hope for “viral.”
Strategically plan every aspect of your
Owned, Earned & Paid plan to match
your business goals.
Understanding ROI
A Boy and His Atom
DuPont and Content
DuPont and Content
Discuss.

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Social@Ogilvy - Branded Storytelling

  • 1. What is it about Content? Thought starters for an evening of conversation Rob Davis Executive Director, Content Ogilvy NY @robertjohndavis www.robertjohndavis.com
  • 2. EXP 1993 1998 2001 2002 2003 2008 A Long Strange Trip Rob’s Journey
  • 5. Content isn’t new. What has changed?
  • 6.
  • 7. 500 years’ worth of YouTube videos arewatched on Facebook every day. Google, 2013 380 billion photos were taken last year – that’s about 10% of all the photos ever taken. Google, 2013 There are 4 billion views a day on YouTube – up over 25% since January 2012. Google, 2013 58% of US population will watch video content online at least monthly. eMarketer, July 2013 Social media sites and blogs account for 23% of all time spent online. Content Marketing Institute, 2013 The results of access.
  • 8. All marketing content should lift the brand, create demand, increase sales and diminish the impact of competitive voices.- Ogilvy Content Marketing Practice Not all content is marketing content.
  • 9. Commerce Increase consumer demand across product categories. Content Improve visibility for brand- favorable messages through integrated optimization, development and distribution. Conversation Morph key web platforms into a cross-functional ecosystem of information sharing and discussion. The cumulative effect will improve search ranking, shift/maintain customer perceptions, protect & expand the online value of the brand and assure your place in the digital space. The 3C program breaks down the future-path to digital customer engagement into 3 simple concepts: Commerce, Content & Conversation. The integrated effect of each of these areas will result in a program of ongoing momentum and value. 3 C’s - Content is only part of the process.
  • 10. PAID OWNED &EARNED OWNED EARNED &PAID POE or OEP? More than semantics... •Prioritizes paid media (the old way of doing things) •Encourages disruption rather than acceptance •Isolates the role of social •Results in wasted budget •Prioritizes owned media and the value of the brand •Encourages audience development •Focuses upon engagement •Maximizes opportunities to be discovered •Integrates social •Applies paid support in strategic areas where organic is challenged, targets spend vs. POE vs. OEP
  • 11. A Hypothesis: The best use of content in marketing occurs when an accord is drawn between the goals of the brand and the desires of the users.
  • 16. Awareness Engagement Consideration Conversion Loyalty Attract and intrigue the customer who may or may not be aware of your brand or solution. Entice the customer to experience the brand via immersive content. Explain your goods and services in depth. Provide the final impetus for purchase or ignite your e-commerce activity. Grow your customer base into a loyalty engine. Keys to Success Each asset must be created against a specific role in the funnel. Assign a KPI to every asset. “Pre-optimize” content according to the search behaviors of your customers. Develop “post play interaction” to turn viewers into customers. Understand the way you want customers to interact with content before you create the asset. Don’t hope for “viral.” Strategically plan every aspect of your Owned, Earned & Paid plan to match your business goals. Understanding ROI
  • 17. A Boy and His Atom