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Mobile Marketing

                Rob Coneybeer
      Managing Director, Shasta Ventures


                        @robconeybeer
                            http://280.vc
Why is Mobile Different?

• Effect of geography is more pronounced

• Having a top search ranking matters more on mobile than on the web

• Web presence must be optimized for the mobile screen




http://280.vc                                                          2
Why is Mobile Different?

• Instant-on

• Sensors

• Apps

• Reach

• Word of Mouth




http://280.vc              3
Instant-On

• Enables snacking
    • Not possible on the web if PC wasn’t on

• Consumers have extremely short attention spans
    • If something takes more than a few seconds … they may
      skip altogether
    • Instant-on leads to a great product experience (buying or
      ordering something can take less time than adding it to a
      “to-do” list)




http://280.vc                                                     4
Sensors

• Mobile devices are loaded with sensors
    • Location (GPS) & accelerometers (motion, activity)
    • Photography & microphone




http://280.vc                                              5
Apps

• Native applicatons lead to top end-user engagement
    • Mobile apps are essentially specialized browsers

• On mobile, consumers think in terms of Applications
    • … versus websites on the wired web

• To make the most of smartphone sensors … develop a native
  application

• The chiclet icon matters – A LOT
    • Navigational high ground
    • Emotional attachment to the graphical representation




http://280.vc                                                 6
Reach

• Over 1 billion people are on either Android or iOS today
    • Vast majority are hooked up to payment systems
    • Combined with instant-on, consumers can take impulsive
       action immediately when tempted – think of supermarket
       check-out aisles

• Problem becomes awareness and brand-building, not fulfillment




http://280.vc                                                     7
Word of Mouth

• Completely different than the wired Web

• Combining portability and a great screen with instant-on, mobile
  makes it easy for customers to “show, not tell”




http://280.vc                                                        8
Implications

• Can build huge businesses faster than ever before

• Huge direct impact on real-world businesses that haven’t been
  disrupted in the past – due to free distribution




http://280.vc                                                     9
Mobile Trends We’re Looking At

• Intersection of the Real World and the Internet

• Internet-Powered Hardware




http://280.vc                                       10
Have a Great Story

• Starting with a great product

• Makes it easier for your customers to help you!
    –    customers – word of mouth via social media
    –    advisors – fundraising, recruiting, introductions
    –    friends




http://280.vc                                                11
Elements of a Great Product

• Delivers high value to users

• Huge market

• Easy to describe

• Doesn’t require a lot of capital to test & initially scale

• Wasn’t possible until recently




http://280.vc                                                  12
Great Products…

• Enable Promotion
    –    great products drive Word of Mouth and free PR

• Enable Distribution
    –    great products are welcomed by channels of distribution
    –    great products leverage new channels like smartphones and the web


• Enable Pricing
    –    great products leverage new technologies keeps costs as low as possible
    –    great products provide opportunities to disrupt conventional pricing strategies




http://280.vc                                                                              13
Never Forget the Marketing Mix

• Price

• Product

• Place (distribution)

• Promotion




What about the phrase “the best product doesn’t always win?”

That’s becoming a lot less true with the rise of social media and its ability to
 amplify word of mouth about great products




http://280.vc                                                                      14
@robconeybeer
                 http://280.vc




http://280.vc                    15
Rob Coneybeer
Managing Director, Shasta Ventures


                  @robconeybeer
                      http://280.vc

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Wharton sf marketing class david bell 12 03 12 - 12 02 12

  • 1. Mobile Marketing Rob Coneybeer Managing Director, Shasta Ventures @robconeybeer http://280.vc
  • 2. Why is Mobile Different? • Effect of geography is more pronounced • Having a top search ranking matters more on mobile than on the web • Web presence must be optimized for the mobile screen http://280.vc 2
  • 3. Why is Mobile Different? • Instant-on • Sensors • Apps • Reach • Word of Mouth http://280.vc 3
  • 4. Instant-On • Enables snacking • Not possible on the web if PC wasn’t on • Consumers have extremely short attention spans • If something takes more than a few seconds … they may skip altogether • Instant-on leads to a great product experience (buying or ordering something can take less time than adding it to a “to-do” list) http://280.vc 4
  • 5. Sensors • Mobile devices are loaded with sensors • Location (GPS) & accelerometers (motion, activity) • Photography & microphone http://280.vc 5
  • 6. Apps • Native applicatons lead to top end-user engagement • Mobile apps are essentially specialized browsers • On mobile, consumers think in terms of Applications • … versus websites on the wired web • To make the most of smartphone sensors … develop a native application • The chiclet icon matters – A LOT • Navigational high ground • Emotional attachment to the graphical representation http://280.vc 6
  • 7. Reach • Over 1 billion people are on either Android or iOS today • Vast majority are hooked up to payment systems • Combined with instant-on, consumers can take impulsive action immediately when tempted – think of supermarket check-out aisles • Problem becomes awareness and brand-building, not fulfillment http://280.vc 7
  • 8. Word of Mouth • Completely different than the wired Web • Combining portability and a great screen with instant-on, mobile makes it easy for customers to “show, not tell” http://280.vc 8
  • 9. Implications • Can build huge businesses faster than ever before • Huge direct impact on real-world businesses that haven’t been disrupted in the past – due to free distribution http://280.vc 9
  • 10. Mobile Trends We’re Looking At • Intersection of the Real World and the Internet • Internet-Powered Hardware http://280.vc 10
  • 11. Have a Great Story • Starting with a great product • Makes it easier for your customers to help you! – customers – word of mouth via social media – advisors – fundraising, recruiting, introductions – friends http://280.vc 11
  • 12. Elements of a Great Product • Delivers high value to users • Huge market • Easy to describe • Doesn’t require a lot of capital to test & initially scale • Wasn’t possible until recently http://280.vc 12
  • 13. Great Products… • Enable Promotion – great products drive Word of Mouth and free PR • Enable Distribution – great products are welcomed by channels of distribution – great products leverage new channels like smartphones and the web • Enable Pricing – great products leverage new technologies keeps costs as low as possible – great products provide opportunities to disrupt conventional pricing strategies http://280.vc 13
  • 14. Never Forget the Marketing Mix • Price • Product • Place (distribution) • Promotion What about the phrase “the best product doesn’t always win?” That’s becoming a lot less true with the rise of social media and its ability to amplify word of mouth about great products http://280.vc 14
  • 15. @robconeybeer http://280.vc http://280.vc 15
  • 16. Rob Coneybeer Managing Director, Shasta Ventures @robconeybeer http://280.vc