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THE STATE OF SMB SOFTWARE
A look at Q2 2019’s fundraising and exit trends among
North American SMB software companies
Q2
2019
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
T a b l e o f C o n t e n t s
01 Introduction
02 Lessons and Takeaways
03 Methodology and Scope
04 Venture Capital (VC) Deals
05 Private Equity (PE) Deals
06 Mergers & Acquisitions (M&A)
07 IPOs
08 Public Market Activity
2
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
S u r e P a t h : O u r P u r p o s e
H e lp in g f u n d , g r o w , a n d e x it S M B s o f t w a r e c o m p a n ie s
The process of raising growth capital is very different from raising early stage capital
It is cheaper than ever to start companies, but more expensive than ever to build market leaders. If that’s
your aspiration, you need growth capital
We help you prepare for growth stage and help you raise the capital needed to become a market leader
Growth
Funding
We have sat on both sides of the table. We have funded, grown and exited many companies
We remain in touch with our clients between transactions to provide ongoing advice and intros.
A low touch, high impact way to help you grow
Strategic
Guidance
There are few credible choices for advisors to facilitate sub $100M exits. We fill that gap
We work with you to facilitate the BD and Corp Dev intros that pave the way to an eventual exit
No other investment banking firm has the depth of our relationships in the SMB world
Exits
3
SurePath maximizes your optionality:
We make sure you know what it takes to build a market leader and capitalize you towards that goal.
We ensure you are always in the minds of strategic buyers so that if they decide to make a move in your space, you are in
the conversation. You can then decide; Keep going or exit?
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
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S u r e P a t h a n d S M B
Business Management E-Commerce
CRMMarketing Tech
Payments
We have been part of some the most successful SMB SaaS companies
We have deep relationships with SMB investors and buyers
SurePath is committed to becoming the leading strategic financial advisor to the global SMB software market
4
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
T h e S u r e P a t h T e a m
The SurePath team has over 30 years of experience in operating, growing, investing, buying, and selling SMB software companies.
MARK MACLEOD
FOUNDER
JOSH SCHERMAN
VICE PRESIDENT
DANIAL SHAIKH
ASSOCIATE
SARAH NASSER
RESEARCH ANALYST
SARA DEFINA
ANALYST
ERIK MOSNEY
ANALYST
KJ LEE
ANALYST
5
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
R e c e n t S u r e P a t h D e a l s
served as the exclusive strategic
and financial advisor to
on its growth
financing led by
USD $60,000,000
served as the exclusive strategic
and financial advisor to
on its growth
financing led by
CAD $115,000,000
served as the exclusive strategic
and financial advisor to
on its sale to
served as the exclusive strategic
and financial advisor to
on its sale to
served as the exclusive strategic
and financial advisor to
on its growth
financing led by
USD $11,800,000
served as the exclusive strategic
and financial advisor to
a wholly-owned subsidiary of
on its sale to
served as the exclusive strategic
and financial advisor to
on its sale to
served as the exclusive strategic
and financial advisor to
on its growth
financing led by
USD $32,000,000
served as the exclusive strategic
and financial advisor to
on its sale to
6
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
T h e S t a t e o f S M B S o f t w a r e i n Q 2 2 0 1 9
7
Welcome to our third annual State of SMB Software Report, looking at fundraising and exit activity in the
Small and Mid-Sized Business (SMB) software space in North America. To isolate the SMB deal activity,
we analyzed over 980 deals narrowing them down to 247 venture deals, 6 PE Growth and Buyout/LBO
deals, 17 M&A deals, and 4 IPOs representing ~$17B in deal proceeds to SMB software companies.
We track SMB software companies across three broad categories: Grow my Business (front office), Run
my Business (middle office) and Track my Business (back office).
We have expanded on our usual coverage by unpacking the biggest trends that we saw this past
quarter.
We hope you find this report useful and invite you to get in touch to discuss it with us.
The SurePath team
July 2019
Lessons & Takeaways
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
Total deal value down over 50% from Q1 but up ~2.5x over Q2 2018. Deal volume was consistent across both
quarters in the first half of 2019 recording more than 240 transactions in each.
A historic quarter for SMB Accounting/Invoicing software: The Accounting/Invoicing vertical attracted ~7x
more VC funding than the average total deal value over the past 5 quarters and had ~$2.1B of M&A activity
across 4 deals. This included H&R Block’s $405M acquisition of Wave. Although frequently overshadowed by
front office solutions, the back-office problems of SMBs present an opportunity that investors can’t pass up.
Restaurant tech continues to gain momentum: The most prominent vertical theme across the State of SMB
Software reports since inception has been the funding magnet that is the Restaurant Tech vertical. The
amount of investment fueled innovation within this age-old industry is head and shoulders above any other
vertical in the SMB space yet again in Q2 2019.
4 IPOs completed – 1 more filed: 18-year-old customer intelligence powerhouse Medallia is set to IPO in early
Q3 2019, riding the coat tails of a star-studded first half of the year including public offerings from Slack, Zoom,
PagerDuty, Lightspeed and Pinterest.
BI/Analytics deal activity is alive and well: There are several enterprise/mid-market business intelligence exits
happening in 2019, primarily through strategic M&A, including powerhouses like Looker, Tableau and
Periscope Data. With this amount of consolidation in 1H 2019, companies on the SMB side of the BI spectrum
should be thinking about where they fit into the altered landscape and what an exit looks like for them.
Bulge bracket banks make bets on SMB software: Both Morgan Stanley and JPMorgan made significant
investments in SMB software companies in Q2 2019 spending over $1.4B USD together.
9
K e y T a k e a w a y s
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
The Accounting/Invoicing vertical attracted ~7x more capital than the average total deal value for the same vertical
over the past 5 quarters with Carta, Divvy and Restaurant365 deals surpassing past performance individually. With
high volumes of capital being pushed into front office solutions, the back-office opportunity has long been ignored.
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
10
$300M
$200M
$88M
$40M
$20M
$8M
$7M
$2M
$2M
Q2 2019 Capital Raise by Accounting and Invoicing
Carta Divvy Restaurant365
Pilot Procurify Technologies xtraCHEF
Roger Back Office Keeper Tax
$118M
$129M
$63M
$42M
$109M
$666M
11
9
6
6
6
9
0
2
4
6
8
10
12
-
$100M
$200M
$300M
$400M
$500M
$600M
$700M
Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019
DealCount
CapitalRaised(inmillions,$USD)
Capital Raised by Quarter for Accounting and Invoicing
Capital Raised Deal Count
V C p i c k s - u p f o r A c c o u n t i n g / I n v o i c i n g
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
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Many SMBs hesitate to purchase accounting software due to its complexity and the amount of accounting
knowledge required. New solutions are successfully managing complexity and functionality while building easy-to-use
/ do-it-for-me platforms targeting the 22.8M SMBs using an outdated, inappropriate, or non-existent solution. Simple
solutions are here to stay in the SMB market: why not build a lasting product for 22.8M underserved businesses?
C l o u d a c c o u n t i n g f o r S M B s p r e s e n t s a
s u b s t a n t i a l o p p o r t u n i t y f o r s m a l l e r p l a y e r s
11
28.8M
0.7M 0.3M 0.1M 0.1M
0.0M
5.0M
10.0M
15.0M
20.0M
25.0M
30.0M
<10 11 to 25 25 to 50 51 to 100 101+
Number of SMB by Employee Size
Employee Size <10 10 to 100 101+
Incumbent
Challenger
7.0M
0.2M
22.8M
Number of SMBs in North America
Intuit Xero Opportunity
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
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- Founded in 1955, Kansas City, Missouri
- $3.1B Revenue in 2019
- 25.% EBITDA Margin in 2019
- $95M Capital Expenditure in 2019
- 11,000 company owned retail offices with
over 23 million tax returned prepared in 2019
H & R B l o c k a c q u i r e s W a v e f o r $ 4 0 5 M t o
b e t t e r s e r v e S M B s o u t s i d e o f t a x - s e a s o n
12
Transaction Summary
• On June 11, 2019 H&R Block announced that they have
entered into a definitive agreement to acquire Wave. H&R
Block will use its available cash to acquire all outstanding
shares of Wave for $405 million USD.
• The acquisition will accelerate H&R’s SMB strategy and expand
product offering for its SMB users
• Upon completion of the acquisition, Wave will continue to
operate independently from its Toronto office.
• The acquisition is still subject to regulatory approval and
customer closing conditions
Transaction Rationale
1. Enables H&R Block to better compete with Intuit - their primary
competitor
2. Leverage H&R Block’s existing retail network to grow Wave
Plus
3. Leverage Wave's organic growth engine to monetize users
through Payments and other Wave Products, and use cross-
selling capability to sell tax
4. Offer year-round value to SMB customers since tax is seasonal
- Founded in 2009, Toronto, Canada
- 400,000 active customers – 60% in North
America, majority in US
- >80% signups through unpaid channels
- 25 consecutive quarters of growth
- $50M CAD estimated Revenue
- Global company, headquartered in NA
- Revenue Growth of 1.5% to 3.5%
- Wave contributes $40 to $45M Revenue
- EBITDA Margin of 24% to 26%
- Cross sell H&R services to Wave’s NA users
- Expand product offering beyond accounting,
tax, and bookkeeping
Combined
Company
1. Source: Deal press release, BetaKit
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
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R e s t a u r a n t T e c h ’ s a c c e l e r a t i n g V C f u n d i n g
m o m e n t u m c o n t i n u e s i n t o 2 0 1 9
13
$2,674M
$2,882M
$813M
$1,037M
-
$500M
$1,000M
$1,500M
$2,000M
$2,500M
$3,000M
$3,500M
$4,000M
$4,500M
FY 2018 1H 2019
CapitalRaised(inmillions,$USD)
VC Raised for Restaurant Tech vs. Other Verticals
Other Restaruant Tech
$2,674M
$2,882M
$2,550M
$2,600M
$2,650M
$2,700M
$2,750M
$2,800M
$2,850M
$2,900M
CapitalRaised(inmillions,$USD)
Largest Restaurant Tech Raises since Q1 2018
$400M Q1 2019 Series F
$250M Q3 2018 Series E
$250M Q1 2019 Series E
$150M Q2 2019 Series D1
$115M Q3 2018 Series D
$100M Q2 2018 Series D
$88M Q2 2019 Series C
$70M Ritual Q2 2018 Series C
$55M Ritual Q2 2018 Series D
$50M Good Eggs Q2 2018 Series BB
$30M Presto Q1 2019 Later Stage
12.3%
26.5%
In the first half of 2019, SMB software companies focused on the restaurant vertical have already raised more money
than they did for all of 2018. The restaurant vertical accounts for ¼ of all vertical-specific VC $ . Early industry leaders
such as DoorDash, Toast and ezCater have raised over $1.2B since Q1 2018 while 57 other VC deals in the restaurant
vertical have raised a combined $585M.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
U p - m a r k e t B I l a n d s c a p e i s c h a n g i n g w i t h
r e c e n t M & A a c t i v i t y ; S M B i s u p f o r g r a b s
14
Looker, Tableau and Periscope Data have all been acquired by strategic buyers in 2019 . This dramatically changes
the BI landscape moving forward. On the SMB side of the spectrum, established leaders such as Klipfolio and Chartio
battle with the “SMB” offerings from more enterprise focused operators. We expect to see consolidation in the SMB
end of this market.
1. Based on G2Crowd Best Business Intelligence Platforms Grid
Enterprise Focus Mid-Market Focus Small Business Focus
Leaders
Contenders
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
• Solium Capital, now operating as Shareworks by Morgan Stanley, is a Calgary, Alberta-based provider
of technology and services supporting the administration of equity-based incentive plans. The company
was acquired by Morgan Stanley (NYS: MS) for $844M USD on May 1, 2019.
• The company provides web-based and cloud-enabled services for administration, financial reporting
and regulatory compliance related to equity plans. Solium generates revenue through recurring license
and subscription fees, and from transaction-based fees.
• The acquisition provides Morgan Stanley with broader access to corporate clients and a direct channel
to their employees, as well as a greater opportunity to establish and develop relationships with a
younger demographic and service this population early in their wealth accumulation years.
B u l g e b r a c k e t b a n k s b u y i n g i n t o S M B t e c h
15
• InstaMed is a Philadelphia-based payments network provider designed to connect providers, payers
and consumers on one cloud-based platform. The company reached a definitive agreement to be
acquired by JPMorgan Chase for $600M USD on May 17, 2019.
• The company's payments network reduces the risks, costs and complexities of working with multiple
payment vendors by delivering one platform for all forms of payment in healthcare. The company
serves health care providers from large hospital groups to small doctor practices as well as most U.S.
health plan insurers.
• The acquisition is an effort to expand the JPMorgan’s suite of payment services designed specifically for
healthcare and support the existing InstaMed network with their payments expertise.
In the same quarter where Carta raises $300M as an equity management platform, Morgan Stanley acquires equity
management platform Solium Capital and internalizes their SaaS offering. JPMorgan plans to leverage payments
expertise within the InstaMed network to simplify and facilitate payments for US healthcare providers of all shapes and
sizes. With over $1.4B invested between these two banks Q2, these are not small bets on the growth potential of the
acquired offerings in the SMB software space.
Q2 2019 SMB Software Deals
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
In Q2 2019, there were over 980 deals in the B2B
software space, globally.
785 deals were in North America
275 deals (247 venture deals, 17
M&A deals, 6 PE/Buyout/LBO
deals, and 4 IPOs) involved
companies with a clear SMB
software offering
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
17
M e t h o d o l o g y
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
Beginning in 2019, we updated our approach for tracking SMB software companies. While we continue
to track SMB software companies across three broad categories of Grow my Business (front office), Run
my Business (middle office) and Track my Business (back office), we have re-assessed and expanded
our sub-categories within each them as follows:
2 0 1 9 C h a n g e s t o S M B C a t e g o r i z a t i o n
Grow My Business
Sales Tech
Marketing Tech
Advertising Tech
E-Commerce
Social Media Management
Marketplace
Run My Business
HR Tech
Security / IT
Business Management / ERP
Practice Management
Productivity
Reputation Management
Booking
Customer Support
Websites
Member Management
Keep Track of My
Business
Accounting & Invoicing
Payments
18
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
Q 2 2 0 1 9 S M B S o f t w a r e D e a l L a n d s c a p e
$5,598M
$4,181M
$76M
$6,954M
$179M $269M
Total Capital Invested by Deal Type
Merger/Acquisition Early/Late Stage VC Buyout/LBO
IPO Angel/Seed PE Growth/Expansion
$2M $27M $67M
$1,738M
$329M
$38M
92
155
4
4
17
2
0
50
100
150
200
250
300
350
400
$0M
$200M
$400M
$600M
$800M
$1,000M
$1,200M
$1,400M
$1,600M
$1,800M
$2,000M
A
ngel/See
d
Ea
rly/La
te
Sta
ge
V
C
PE
G
row
th/Exp
ansion
IPO
M
erger/A
cq
uisition
Buyout/LBO
DealCount
AverageDealSize(inmillions,USD)
Average Deal Size by Deal Type
Average Deal Size Deal Count
19
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
~$17B of capital was deployed across 274 deals in Q2 2019 – less than half of the deal value seen in Q1 2019 but
~2.5x the deal value realized in Q2 2018. Of the capital deployed in Q2 2019, nearly ~73% of the capital invested
came from M&A/PE/IPO exit activity (~$13B across 27 deals). From a deal volume perspective, early and late stage
venture capital raises accounted for the largest deal category.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com20
© GeoNames, HERE, MSFT
Powered by Bing
AR
0.4%
AZ
2.3%
CO
5.1%
FL
2.7%
GA
2.7%
IL
3.5%
IN
0.8%
MN
0.8%
MO
0.4%
NC
1.2%
OH
0.4%
OR
0.8%
PA
1.6%
SC
1.2%
TN
2.0%
TX
3.9%
UT
2.0%
VA
1.6%
WA
4.7%
KY
0.4%
OK
0.4%
WI
0.4%
CA
39.8%
NY
12.1%
0.0%
39.8%
% of Total Deals
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
Q 2 2 0 1 9 S M B S o f t w a r e D e a l s b y S t a t e
Naturally, California saw the most deal activity representing ~40% of all deals, followed by New York which
represented ~12% of all deal. Colorado, Washington and Texas have been consistently contributing ~4-5% of deal
volume respectively over the past few quarters.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
Q 2 2 0 1 9 ’ s T o p S M B S o f t w a r e R a i s e s
$150M The Raine Group
$149M Greenoaks Capital Partners / GV / Index
Ventures / Scale Partners / IVP
$120M Hercules Capital
$120M Insight Partners / Samsung / NextEquity
Partners / Data Collective / others
$114M Lone Pine Capital / M12 / Four Rivers / DFJ
Growth / Spark Capital / Sapphire / others
$300M Andreessen Horowitz / Goldman Sachs / SGH
Capital / Thrive Capital / Lava Walk / others
$260M Coatue / CommerzVentures / Visa / IA
Capital / Spark Capital / ICONIQ / others
$200M New Enterprise Associates / Insight Partners /
Pelion Partners
$150M Summit Partners / Acadian Software
$150M Lightspeed Partners / GIC Private / Insight
Partners / Quadrille Capital / others
21
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
S M B V e n t u r e F u n d i n g i n Q 2 2 0 1 9
$52M
$127M
$1,051M
$3,130M
41
51
93
62
0
10
20
30
40
50
60
70
80
90
100
-
$500M
$1,000M
$1,500M
$2,000M
$2,500M
$3,000M
$3,500M
Angel Seed Round Early Stage VC Later Stage VC
DealCount
CapitalRaised(inmillions,$USD)
Capital Raised by Venture Deal Type
Capital Raised Deal Count
247 SMB software companies raised venture capital in Q2 2019 – almost the exact same amount of deal volume seen
in Q1. ~63% of the deal volume and ~96% of deal value was in early and later stage VC investments. The average
round was ~$11M for early stage and ~$50M for later stage.
22
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
84
18
145
$1,410M
$995M
$1,955M
Grow My Business
Keep Track of My Business
Run My Business
V e n t u r e D e a l s b y C a t e g o r y
Outer ring represents total
capital invested by
category and inner ring
represents total deal count
by category
We track SMB software
companies across three
broad categories:
• Grow my Business:
Marketing / front office
• Run my Business:
Typically vertical apps
to help operate
(business management,
ERP, etc.)
• Track my Business:
Billing, accounting, etc.
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
23
SMB software companies raised ~$4.4B across 247 deals in Q2 2019. Of those, companies that helped SMBs grow and
run their business attracted ~77% of deal value ~93% of deal volume in the SMB software space.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
9
56
27
17
24
9
26
27
14
12
8
7 2 4 212
$666M
$635M
$633M
$588M
$416M
$329M
$297M
$249M
$226M
$141M
$60M
$57M
$24M
$19M $11M $8M
$2M
Accounting/Invoicing
Business Management/ERP
Mar Tech
Security/IT
Sales Tech
Payments
Productivity
HR Tech
Marketplace
Customer Support
E-Commerce
Ad Tech
Member Management
Social Media Management
Reputation Management
Booking
Practice Management
V e n t u r e D e a l s b y C a t e g o r y ( c o n t . )
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
24
Amongst our 16 SMB software categories, Accounting/Invoicing companies attracted the highest amount of VC in
Q2 2019 – slightly edging the usual Business Management/ERP thanks to large raises from Carta and Divvy. Business
Management/ERP had higher deal volume in Q2 vs. Q1 2019 when they led the field.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
161
48
38
$6,948M
$677M
$1,327MBoth
Medium
Small
V e n t u r e D e a l s b y T a r g e t C u s t o m e r
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
25
~65% of venture funding in Q2 2019 went to companies with a broad offering for both the small and medium segments
of the SMB software space – a similar proportion to that realized throughout 2017, 2018 and Q1 2019. Having offerings
for both small and larger businesses gives vendors the ability to satisfy the needs of a broader market and grow with
their customers.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
V e r t i c a l - S p e c i f i c V e n t u r e D e a l s
12
3
2
7
5
2
2
12
8
5
41
$330M
$151M
$120M
$90M
$73M
$60M
$58M
$55M
$53M
$41M
$182M
Restaurant Tech
Logistics
Home Services
Construction
Software Development
Legal
Salons & Spas
Real Estate
Retail
Health and Wellness
Other
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
26
Across 26-disctinct verticals, we saw 99 deals with a total of ~$1.2B raised in Q2 2019. Top 10 verticals represented
~85% of vertical-specific deal value and ~58% of volume, largely consistent with what we saw in Q1 2019. Restaurant-
Tech is the clear winner for vertical specific investment as VCs back their horses in the race to be market leader.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
Q 2 2 0 1 9 P E S M B D e a l s
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
27
$20M Nadavon Partners / Bellwether Financial
Recapitalization
$14M Wavecrest / MassMutual / Migration Capital
Growth/Expansion
$2.5M Undisclosed
Growth/Expansion
$165M Standard Chartered / MUFG / others
Growth/Expansion
$88M FleetCor / MasterCard / Fidelity / others
Growth/Expansion
$56M Sumeru Equity Partners
Buyout/LBO
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
P E G r o w t h / B u y o u t D e a l s b y C a t e g o r y
3
2
1
$241M
$102M
$2MRun My Business
Keep Track of My Business
Grow My Business
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
28
In Q2 2019, private equity investors deployed ~345M of capital into companies serving the SMB space which was very
light relative to past quarters including $3.1B deployed in Q1 2019. Q1 deal value from PEs were somewhat inflated
due to the large LBO’s of Chrome River and MindBody.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
1
2
1
1
1
$165M
$102M
$56M
$20M
$2MProductivity
Accounting/Invoicing
HR Tech
Practice Management
Mar Tech
P E G r o w t h / B u y o u t D e a l s b y C a t e g o r y ( c o n t . )
SMB software companies funded or acquired by private equity investors fell across a broad range of categories in
Q2 2019 with Productivity and Accounting/Invoicing leading the way on deal value via Symphony Communication
Services and Bill.com transactions
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
29
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
P E G r o w t h / B u y o u t D e a l s b y T a r g e t C u s t o m e r
4
1
1
$237M
$88M
$20MBoth
Medium
Small
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
30
2/3 of private equity deal volume in Q2 2019 went to companies with a broad offering for both the small and medium
segments of the SMB software space. This trend is logical as PEs generally target mature companies with a offerings
across the SMB spectrum rather than a growth stage company who has traction in a single market segment.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
1. Source: Pitchbook
2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
Q 2 2 0 1 9 S M B S o f t w a r e M & A D e a l s
$2.6B 100% Acquired by Google
Announced
$844M 100% Acquired by Morgan Stanley
Completed
$600M 100% Acquired by JPMorgan Chase
Announced
$405M 100% Acquired by H&R Block
Completed
$350M 100% Acquired by Solarwinds
Announced
$320M 100% Acquired by Lear
Completed
$70M 100% Acquired by PayU
Completed
$64M Merged with NXGEN Payment Services
Completed
$57M
Heath/benefit business Acquired by Morneau
Shepell
Announced
$50M 100% Acquired by Upland Software
Announced
31
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
5
6
6
$2,795M
$2,303M
$501M
Grow My Business
Keep Track of My Business
Run My Business
M & A D e a l s b y C a t e g o r y
1. Source: Pitchbook
2. Deal count excludes deals with undisclosed values.
32
The cumulative value of all mergers and acquisitions (with disclosed proceeds) in the SMB software space in Q2
was ~$5. 6B across 17 deals. Q2 saw a drop off from the ~$24.6B of deal value realized in Q1 2019 but actually had
more than 2x the deal value vs. Q1 after adjusting for Fiserv’s acquisition of First Data in January.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
4
4
1
2
1
2
2
1
$2,695M
$2,169M
$350M
$134M
$100M $59M $5M
Mar Tech
Accounting/Invoicing
Productivity
Payments
Sales Tech
HR Tech
Security/IT
Customer Support
M & A D e a l s b y C a t e g o r y ( c o n t . )
33
1. Source: Pitchbook
2. Deal count excludes deals with undisclosed values.
Companies with Mar Tech and Accounting/Invoicing offerings were involved in the highest volume of M&A of deals
in Q2 2019 accounting for ~$4.9B of deal value over 8 transactions – inflated by Looker’s ~$2.6B acquisition. Again,
we find the Accounting/Invoicing vertical being highlighted in the M&A data just as we saw in the VC data.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
15
2
$5,543M
$55M
Both
Medium
M & A D e a l s b y T a r g e t C u s t o m e r
34
1. Source: Pitchbook
2. Deal count excludes deals with undisclosed values.
~90% of M&A activity in Q2 2019 involved companies with a broad offering for both the small and medium segments
of the SMB software space - consistent with what we’ve seen historically. In general, a more mature company with a
robust offering to a broad range of SMB markets is a more attractive target for M&A.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
1. Slack, Pinterest, PagerDuty and Zoom filed for IPO in Q1 2019 but completed the their respective listings in Q2 2019; Amount Raised/Expected represents amount raised for these companies
2. Source: Pitchbook
3. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
IPO/Filing Date June 21 June 20 April 11 April 18 April 18
Status Filed Complete Complete Complete Complete
Amount Raised/Expected $247M $4.6B $218M $1.4B $751M
Age at IPO 18 Years 10 Years 10 Years 9 Years 8 Years
Annual Revenue at IPO $314M $221M $79.6M $756M $331M
Headcount at IPO 1,258 1,000 524 1,600 1,700
Pre-IPO Investors
Saints Capital,
Sequoia, TriplePoint
Venture Growth
Accel, Andreessen
Horowitz, M13 , SV
Angel, Social +
Capital, GV, Kleiner
Perkins
Andreessen Horowitz,
Bessemer, Y Ventures,
Ignition, Y
Combinator, Accel, T.
Rowe
Andreessen Horowitz,
Bessemer, NY Angels,
Acequia, SV Angel,
EventBrite, Rakuten
TSVC Capital,
Qualcomm,
Facebook, Horizons,
Emergence, Sequoia
Q 2 2 0 1 9 ’ s S M B S o f t w a r e I P O s
(NYSE:WORK) (NYSE:PD) (NYSE:PINS) (NAS:ZM)
35
(NYSE:MDLA)
The SurePath SMB Index
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
SMB is
our
focus
Our
clients
serve
SMBs
Many
other
indices
The first
to see
trends
Introduced in 2016, the SurePath SMB Index originally tracked 35 publicly traded companies that serve the SMB
market and their performance against other benchmark indices. Over time, as companies in the index have been
acquired, and other relevant companies have publicly listed, the current number of constituents is 37.
Examined 280+ Annual Reports of Publicly
Traded Companies
Selection of Companies for SMB
Focus
SurePath SMB Index
T h e S u r e P a t h S M B I n d e x
Final Selection of 37
Companies
37
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
2 0 1 9 C h a n g e s t o S M B I n d e x
During the first quarter of 2019 we added 6 relevant companies that IPOed. These are companies that are making it
easier for SMBs to move faster (Dropbox and DocuSign), gather feedback from customers and employees
(SurveyMonkey), improve the current and prospective employee experience (Ceridian), sell to customers easier and
more efficiently (Lightspeed), and more.
8 of the original constituents of our SMB Software Index were removed during this period following the completion of
their acquisition. ShoreTel (acquired by Mitel), Web.com (acquired by Sirus Capital), FirstData (acquired by Fiserv),
and Mindbody (acquired by Vista Equity Partners).
38
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
I n d e x C o n s t i t u e n t s
39
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
80%
100%
120%
140%
160%
180%
200%
220%
240%
260%
01-04-16
03-04-16
05-04-16
07-04-16
09-04-16
11-04-16
01-04-17
03-04-17
05-04-17
07-04-17
09-04-17
11-04-17
01-04-18
03-04-18
05-04-18
07-04-18
09-04-18
11-04-18
01-04-19
03-04-19
05-04-19
07-04-19
SurePath SMB Index S&P 500 Nasdaq Dow Jones
S u r e P a t h S M B S o f t w a r e I n d e x S u m m a r y
40
Company Ticker
Market Cap
(billions)
Automatic Data Processing, Inc. ADP $71.74
Intuit Inc. INTU $70.14
Shopify Inc. SHOP $35.31
Atlassian Corporation Plc TEAM $32.57
Square, Inc. SQ $31.43
Paychex, Inc. PAYX $30.66
Paycom Software, Inc. PAYC $14.00
GoDaddy Inc. GDDY $12.71
Sage Group plc LON:SGE $11.08
Dropbox DBX $10.35
Zendesk, Inc. ZEN $10.07
RingCentral, Inc. RNG $9.68
DocuSign DOCU $9.07
HubSpot, Inc. HUBS $7.43
Ceridian CDAY $7.30
Wix.com Ltd. WIX $7.17
GrubHub Inc. GRUB $7.10
ANGI Homeservices Inc. ANGI $6.55
Xero Limited. ASX:XRO $6.24
H&R Block, Inc. HRB $5.82
LendingTree, Inc. TREE $5.35
New Relic, Inc. NEWR $5.32
AppFolio, Inc. APPF $3.51
Qualys, Inc. QLYS $3.46
Cimpress N.V. CMPR $2.87
Yelp Inc. YELP $2.70
LightSpeed POS LSPD $2.63
SurveyMonkey SVMK $2.17
Groupon, Inc. GRPN $2.03
Deluxe Corp. DLX $1.79
Shutterstock, Inc. SSTK $1.35
Eventbrite EB $1.33
LendingClub Corporation LC $1.33
Carbonite, Inc. CARB $0.88
Stamps.com Inc. STMP $0.80
Endurance International Group Holdings, Inc. EIGI $0.71
Marchex, Inc. MCHX $0.20
Market Cap by Index Constituents (in US$ b)
$1bn Market Cap Club (in Grey)
Despite overall volatility in Q2 the SurePath SMB index
outperformed the general market - appreciating by 21% vs.
an average of 6% for the benchmark indices
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
Q 2 2 0 1 9 P e r f o r m a n c e b y C o n s t i t u e n t
41
Lightspeed POS leads the pack after it’s March 2019 IPO, appreciating 73.5% through Q2 with Shopify and AppFolio
trailing close behind as larger cap companies. Amongst the bottom performers, Endurance International depreciated
35.4%, driven down primarily by its quarterly revenues, missing analyst expectations. There is an increase in short
interest in the company.
SUREPATH INSIGHTS
STATE OF SMB SOFTWARE - Q2 2019
surepathcapital.com
The Leading Financial Advisor in SMB Software
EXPERIENCE
Funding, growing & exiting tech companies
PEDIGREE
Alumni of Constant Contact, FreshBooks, Shopify…
ACCESS
To Tier 1 investors & strategic partners
FOCUS
The only advisor with a dedicated focus on SMB Software
COMMITMENT
Helping our clients and their investors succeed
T h e S u r e P a t h D i f f e r e n c e
Toronto • San Francisco
Mark MacLeod
Founder & President
mark@surepathcapital.com
416.843.6004
Josh Scherman
Vice-President
josh@surepathcapital.com
646.420.0074
Danial Shaikh
Associate
danial@surepathcapital.com
647.876.5453
Sara Defina
Analyst
sara@surepathcapital.com
416.689.2474
KJ Lee
Analyst
KJ@surepathcapital.com
647.500.3457
Erik Mosney
Analyst
erik@surepathcapital.com
519.239.5759
Sarah Nasser
Research Analyst
sarah@surepathcapital.com
437.225.3484
43

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SurePath Capital State of SMB Software - Q2 2019

  • 1. THE STATE OF SMB SOFTWARE A look at Q2 2019’s fundraising and exit trends among North American SMB software companies Q2 2019
  • 2. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com T a b l e o f C o n t e n t s 01 Introduction 02 Lessons and Takeaways 03 Methodology and Scope 04 Venture Capital (VC) Deals 05 Private Equity (PE) Deals 06 Mergers & Acquisitions (M&A) 07 IPOs 08 Public Market Activity 2
  • 3. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com S u r e P a t h : O u r P u r p o s e H e lp in g f u n d , g r o w , a n d e x it S M B s o f t w a r e c o m p a n ie s The process of raising growth capital is very different from raising early stage capital It is cheaper than ever to start companies, but more expensive than ever to build market leaders. If that’s your aspiration, you need growth capital We help you prepare for growth stage and help you raise the capital needed to become a market leader Growth Funding We have sat on both sides of the table. We have funded, grown and exited many companies We remain in touch with our clients between transactions to provide ongoing advice and intros. A low touch, high impact way to help you grow Strategic Guidance There are few credible choices for advisors to facilitate sub $100M exits. We fill that gap We work with you to facilitate the BD and Corp Dev intros that pave the way to an eventual exit No other investment banking firm has the depth of our relationships in the SMB world Exits 3 SurePath maximizes your optionality: We make sure you know what it takes to build a market leader and capitalize you towards that goal. We ensure you are always in the minds of strategic buyers so that if they decide to make a move in your space, you are in the conversation. You can then decide; Keep going or exit?
  • 4. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com S u r e P a t h a n d S M B Business Management E-Commerce CRMMarketing Tech Payments We have been part of some the most successful SMB SaaS companies We have deep relationships with SMB investors and buyers SurePath is committed to becoming the leading strategic financial advisor to the global SMB software market 4
  • 5. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com T h e S u r e P a t h T e a m The SurePath team has over 30 years of experience in operating, growing, investing, buying, and selling SMB software companies. MARK MACLEOD FOUNDER JOSH SCHERMAN VICE PRESIDENT DANIAL SHAIKH ASSOCIATE SARAH NASSER RESEARCH ANALYST SARA DEFINA ANALYST ERIK MOSNEY ANALYST KJ LEE ANALYST 5
  • 6. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com R e c e n t S u r e P a t h D e a l s served as the exclusive strategic and financial advisor to on its growth financing led by USD $60,000,000 served as the exclusive strategic and financial advisor to on its growth financing led by CAD $115,000,000 served as the exclusive strategic and financial advisor to on its sale to served as the exclusive strategic and financial advisor to on its sale to served as the exclusive strategic and financial advisor to on its growth financing led by USD $11,800,000 served as the exclusive strategic and financial advisor to a wholly-owned subsidiary of on its sale to served as the exclusive strategic and financial advisor to on its sale to served as the exclusive strategic and financial advisor to on its growth financing led by USD $32,000,000 served as the exclusive strategic and financial advisor to on its sale to 6
  • 7. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com T h e S t a t e o f S M B S o f t w a r e i n Q 2 2 0 1 9 7 Welcome to our third annual State of SMB Software Report, looking at fundraising and exit activity in the Small and Mid-Sized Business (SMB) software space in North America. To isolate the SMB deal activity, we analyzed over 980 deals narrowing them down to 247 venture deals, 6 PE Growth and Buyout/LBO deals, 17 M&A deals, and 4 IPOs representing ~$17B in deal proceeds to SMB software companies. We track SMB software companies across three broad categories: Grow my Business (front office), Run my Business (middle office) and Track my Business (back office). We have expanded on our usual coverage by unpacking the biggest trends that we saw this past quarter. We hope you find this report useful and invite you to get in touch to discuss it with us. The SurePath team July 2019
  • 9. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com Total deal value down over 50% from Q1 but up ~2.5x over Q2 2018. Deal volume was consistent across both quarters in the first half of 2019 recording more than 240 transactions in each. A historic quarter for SMB Accounting/Invoicing software: The Accounting/Invoicing vertical attracted ~7x more VC funding than the average total deal value over the past 5 quarters and had ~$2.1B of M&A activity across 4 deals. This included H&R Block’s $405M acquisition of Wave. Although frequently overshadowed by front office solutions, the back-office problems of SMBs present an opportunity that investors can’t pass up. Restaurant tech continues to gain momentum: The most prominent vertical theme across the State of SMB Software reports since inception has been the funding magnet that is the Restaurant Tech vertical. The amount of investment fueled innovation within this age-old industry is head and shoulders above any other vertical in the SMB space yet again in Q2 2019. 4 IPOs completed – 1 more filed: 18-year-old customer intelligence powerhouse Medallia is set to IPO in early Q3 2019, riding the coat tails of a star-studded first half of the year including public offerings from Slack, Zoom, PagerDuty, Lightspeed and Pinterest. BI/Analytics deal activity is alive and well: There are several enterprise/mid-market business intelligence exits happening in 2019, primarily through strategic M&A, including powerhouses like Looker, Tableau and Periscope Data. With this amount of consolidation in 1H 2019, companies on the SMB side of the BI spectrum should be thinking about where they fit into the altered landscape and what an exit looks like for them. Bulge bracket banks make bets on SMB software: Both Morgan Stanley and JPMorgan made significant investments in SMB software companies in Q2 2019 spending over $1.4B USD together. 9 K e y T a k e a w a y s
  • 10. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com The Accounting/Invoicing vertical attracted ~7x more capital than the average total deal value for the same vertical over the past 5 quarters with Carta, Divvy and Restaurant365 deals surpassing past performance individually. With high volumes of capital being pushed into front office solutions, the back-office opportunity has long been ignored. 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 10 $300M $200M $88M $40M $20M $8M $7M $2M $2M Q2 2019 Capital Raise by Accounting and Invoicing Carta Divvy Restaurant365 Pilot Procurify Technologies xtraCHEF Roger Back Office Keeper Tax $118M $129M $63M $42M $109M $666M 11 9 6 6 6 9 0 2 4 6 8 10 12 - $100M $200M $300M $400M $500M $600M $700M Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019 DealCount CapitalRaised(inmillions,$USD) Capital Raised by Quarter for Accounting and Invoicing Capital Raised Deal Count V C p i c k s - u p f o r A c c o u n t i n g / I n v o i c i n g
  • 11. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com Many SMBs hesitate to purchase accounting software due to its complexity and the amount of accounting knowledge required. New solutions are successfully managing complexity and functionality while building easy-to-use / do-it-for-me platforms targeting the 22.8M SMBs using an outdated, inappropriate, or non-existent solution. Simple solutions are here to stay in the SMB market: why not build a lasting product for 22.8M underserved businesses? C l o u d a c c o u n t i n g f o r S M B s p r e s e n t s a s u b s t a n t i a l o p p o r t u n i t y f o r s m a l l e r p l a y e r s 11 28.8M 0.7M 0.3M 0.1M 0.1M 0.0M 5.0M 10.0M 15.0M 20.0M 25.0M 30.0M <10 11 to 25 25 to 50 51 to 100 101+ Number of SMB by Employee Size Employee Size <10 10 to 100 101+ Incumbent Challenger 7.0M 0.2M 22.8M Number of SMBs in North America Intuit Xero Opportunity
  • 12. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com - Founded in 1955, Kansas City, Missouri - $3.1B Revenue in 2019 - 25.% EBITDA Margin in 2019 - $95M Capital Expenditure in 2019 - 11,000 company owned retail offices with over 23 million tax returned prepared in 2019 H & R B l o c k a c q u i r e s W a v e f o r $ 4 0 5 M t o b e t t e r s e r v e S M B s o u t s i d e o f t a x - s e a s o n 12 Transaction Summary • On June 11, 2019 H&R Block announced that they have entered into a definitive agreement to acquire Wave. H&R Block will use its available cash to acquire all outstanding shares of Wave for $405 million USD. • The acquisition will accelerate H&R’s SMB strategy and expand product offering for its SMB users • Upon completion of the acquisition, Wave will continue to operate independently from its Toronto office. • The acquisition is still subject to regulatory approval and customer closing conditions Transaction Rationale 1. Enables H&R Block to better compete with Intuit - their primary competitor 2. Leverage H&R Block’s existing retail network to grow Wave Plus 3. Leverage Wave's organic growth engine to monetize users through Payments and other Wave Products, and use cross- selling capability to sell tax 4. Offer year-round value to SMB customers since tax is seasonal - Founded in 2009, Toronto, Canada - 400,000 active customers – 60% in North America, majority in US - >80% signups through unpaid channels - 25 consecutive quarters of growth - $50M CAD estimated Revenue - Global company, headquartered in NA - Revenue Growth of 1.5% to 3.5% - Wave contributes $40 to $45M Revenue - EBITDA Margin of 24% to 26% - Cross sell H&R services to Wave’s NA users - Expand product offering beyond accounting, tax, and bookkeeping Combined Company 1. Source: Deal press release, BetaKit
  • 13. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com R e s t a u r a n t T e c h ’ s a c c e l e r a t i n g V C f u n d i n g m o m e n t u m c o n t i n u e s i n t o 2 0 1 9 13 $2,674M $2,882M $813M $1,037M - $500M $1,000M $1,500M $2,000M $2,500M $3,000M $3,500M $4,000M $4,500M FY 2018 1H 2019 CapitalRaised(inmillions,$USD) VC Raised for Restaurant Tech vs. Other Verticals Other Restaruant Tech $2,674M $2,882M $2,550M $2,600M $2,650M $2,700M $2,750M $2,800M $2,850M $2,900M CapitalRaised(inmillions,$USD) Largest Restaurant Tech Raises since Q1 2018 $400M Q1 2019 Series F $250M Q3 2018 Series E $250M Q1 2019 Series E $150M Q2 2019 Series D1 $115M Q3 2018 Series D $100M Q2 2018 Series D $88M Q2 2019 Series C $70M Ritual Q2 2018 Series C $55M Ritual Q2 2018 Series D $50M Good Eggs Q2 2018 Series BB $30M Presto Q1 2019 Later Stage 12.3% 26.5% In the first half of 2019, SMB software companies focused on the restaurant vertical have already raised more money than they did for all of 2018. The restaurant vertical accounts for ¼ of all vertical-specific VC $ . Early industry leaders such as DoorDash, Toast and ezCater have raised over $1.2B since Q1 2018 while 57 other VC deals in the restaurant vertical have raised a combined $585M.
  • 14. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com U p - m a r k e t B I l a n d s c a p e i s c h a n g i n g w i t h r e c e n t M & A a c t i v i t y ; S M B i s u p f o r g r a b s 14 Looker, Tableau and Periscope Data have all been acquired by strategic buyers in 2019 . This dramatically changes the BI landscape moving forward. On the SMB side of the spectrum, established leaders such as Klipfolio and Chartio battle with the “SMB” offerings from more enterprise focused operators. We expect to see consolidation in the SMB end of this market. 1. Based on G2Crowd Best Business Intelligence Platforms Grid Enterprise Focus Mid-Market Focus Small Business Focus Leaders Contenders
  • 15. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com • Solium Capital, now operating as Shareworks by Morgan Stanley, is a Calgary, Alberta-based provider of technology and services supporting the administration of equity-based incentive plans. The company was acquired by Morgan Stanley (NYS: MS) for $844M USD on May 1, 2019. • The company provides web-based and cloud-enabled services for administration, financial reporting and regulatory compliance related to equity plans. Solium generates revenue through recurring license and subscription fees, and from transaction-based fees. • The acquisition provides Morgan Stanley with broader access to corporate clients and a direct channel to their employees, as well as a greater opportunity to establish and develop relationships with a younger demographic and service this population early in their wealth accumulation years. B u l g e b r a c k e t b a n k s b u y i n g i n t o S M B t e c h 15 • InstaMed is a Philadelphia-based payments network provider designed to connect providers, payers and consumers on one cloud-based platform. The company reached a definitive agreement to be acquired by JPMorgan Chase for $600M USD on May 17, 2019. • The company's payments network reduces the risks, costs and complexities of working with multiple payment vendors by delivering one platform for all forms of payment in healthcare. The company serves health care providers from large hospital groups to small doctor practices as well as most U.S. health plan insurers. • The acquisition is an effort to expand the JPMorgan’s suite of payment services designed specifically for healthcare and support the existing InstaMed network with their payments expertise. In the same quarter where Carta raises $300M as an equity management platform, Morgan Stanley acquires equity management platform Solium Capital and internalizes their SaaS offering. JPMorgan plans to leverage payments expertise within the InstaMed network to simplify and facilitate payments for US healthcare providers of all shapes and sizes. With over $1.4B invested between these two banks Q2, these are not small bets on the growth potential of the acquired offerings in the SMB software space.
  • 16. Q2 2019 SMB Software Deals
  • 17. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com In Q2 2019, there were over 980 deals in the B2B software space, globally. 785 deals were in North America 275 deals (247 venture deals, 17 M&A deals, 6 PE/Buyout/LBO deals, and 4 IPOs) involved companies with a clear SMB software offering 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 17 M e t h o d o l o g y
  • 18. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com Beginning in 2019, we updated our approach for tracking SMB software companies. While we continue to track SMB software companies across three broad categories of Grow my Business (front office), Run my Business (middle office) and Track my Business (back office), we have re-assessed and expanded our sub-categories within each them as follows: 2 0 1 9 C h a n g e s t o S M B C a t e g o r i z a t i o n Grow My Business Sales Tech Marketing Tech Advertising Tech E-Commerce Social Media Management Marketplace Run My Business HR Tech Security / IT Business Management / ERP Practice Management Productivity Reputation Management Booking Customer Support Websites Member Management Keep Track of My Business Accounting & Invoicing Payments 18
  • 19. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com Q 2 2 0 1 9 S M B S o f t w a r e D e a l L a n d s c a p e $5,598M $4,181M $76M $6,954M $179M $269M Total Capital Invested by Deal Type Merger/Acquisition Early/Late Stage VC Buyout/LBO IPO Angel/Seed PE Growth/Expansion $2M $27M $67M $1,738M $329M $38M 92 155 4 4 17 2 0 50 100 150 200 250 300 350 400 $0M $200M $400M $600M $800M $1,000M $1,200M $1,400M $1,600M $1,800M $2,000M A ngel/See d Ea rly/La te Sta ge V C PE G row th/Exp ansion IPO M erger/A cq uisition Buyout/LBO DealCount AverageDealSize(inmillions,USD) Average Deal Size by Deal Type Average Deal Size Deal Count 19 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. ~$17B of capital was deployed across 274 deals in Q2 2019 – less than half of the deal value seen in Q1 2019 but ~2.5x the deal value realized in Q2 2018. Of the capital deployed in Q2 2019, nearly ~73% of the capital invested came from M&A/PE/IPO exit activity (~$13B across 27 deals). From a deal volume perspective, early and late stage venture capital raises accounted for the largest deal category.
  • 20. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com20 © GeoNames, HERE, MSFT Powered by Bing AR 0.4% AZ 2.3% CO 5.1% FL 2.7% GA 2.7% IL 3.5% IN 0.8% MN 0.8% MO 0.4% NC 1.2% OH 0.4% OR 0.8% PA 1.6% SC 1.2% TN 2.0% TX 3.9% UT 2.0% VA 1.6% WA 4.7% KY 0.4% OK 0.4% WI 0.4% CA 39.8% NY 12.1% 0.0% 39.8% % of Total Deals 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. Q 2 2 0 1 9 S M B S o f t w a r e D e a l s b y S t a t e Naturally, California saw the most deal activity representing ~40% of all deals, followed by New York which represented ~12% of all deal. Colorado, Washington and Texas have been consistently contributing ~4-5% of deal volume respectively over the past few quarters.
  • 21. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com Q 2 2 0 1 9 ’ s T o p S M B S o f t w a r e R a i s e s $150M The Raine Group $149M Greenoaks Capital Partners / GV / Index Ventures / Scale Partners / IVP $120M Hercules Capital $120M Insight Partners / Samsung / NextEquity Partners / Data Collective / others $114M Lone Pine Capital / M12 / Four Rivers / DFJ Growth / Spark Capital / Sapphire / others $300M Andreessen Horowitz / Goldman Sachs / SGH Capital / Thrive Capital / Lava Walk / others $260M Coatue / CommerzVentures / Visa / IA Capital / Spark Capital / ICONIQ / others $200M New Enterprise Associates / Insight Partners / Pelion Partners $150M Summit Partners / Acadian Software $150M Lightspeed Partners / GIC Private / Insight Partners / Quadrille Capital / others 21 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
  • 22. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com S M B V e n t u r e F u n d i n g i n Q 2 2 0 1 9 $52M $127M $1,051M $3,130M 41 51 93 62 0 10 20 30 40 50 60 70 80 90 100 - $500M $1,000M $1,500M $2,000M $2,500M $3,000M $3,500M Angel Seed Round Early Stage VC Later Stage VC DealCount CapitalRaised(inmillions,$USD) Capital Raised by Venture Deal Type Capital Raised Deal Count 247 SMB software companies raised venture capital in Q2 2019 – almost the exact same amount of deal volume seen in Q1. ~63% of the deal volume and ~96% of deal value was in early and later stage VC investments. The average round was ~$11M for early stage and ~$50M for later stage. 22 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values.
  • 23. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 84 18 145 $1,410M $995M $1,955M Grow My Business Keep Track of My Business Run My Business V e n t u r e D e a l s b y C a t e g o r y Outer ring represents total capital invested by category and inner ring represents total deal count by category We track SMB software companies across three broad categories: • Grow my Business: Marketing / front office • Run my Business: Typically vertical apps to help operate (business management, ERP, etc.) • Track my Business: Billing, accounting, etc. 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 23 SMB software companies raised ~$4.4B across 247 deals in Q2 2019. Of those, companies that helped SMBs grow and run their business attracted ~77% of deal value ~93% of deal volume in the SMB software space.
  • 24. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 9 56 27 17 24 9 26 27 14 12 8 7 2 4 212 $666M $635M $633M $588M $416M $329M $297M $249M $226M $141M $60M $57M $24M $19M $11M $8M $2M Accounting/Invoicing Business Management/ERP Mar Tech Security/IT Sales Tech Payments Productivity HR Tech Marketplace Customer Support E-Commerce Ad Tech Member Management Social Media Management Reputation Management Booking Practice Management V e n t u r e D e a l s b y C a t e g o r y ( c o n t . ) 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 24 Amongst our 16 SMB software categories, Accounting/Invoicing companies attracted the highest amount of VC in Q2 2019 – slightly edging the usual Business Management/ERP thanks to large raises from Carta and Divvy. Business Management/ERP had higher deal volume in Q2 vs. Q1 2019 when they led the field.
  • 25. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 161 48 38 $6,948M $677M $1,327MBoth Medium Small V e n t u r e D e a l s b y T a r g e t C u s t o m e r 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 25 ~65% of venture funding in Q2 2019 went to companies with a broad offering for both the small and medium segments of the SMB software space – a similar proportion to that realized throughout 2017, 2018 and Q1 2019. Having offerings for both small and larger businesses gives vendors the ability to satisfy the needs of a broader market and grow with their customers.
  • 26. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com V e r t i c a l - S p e c i f i c V e n t u r e D e a l s 12 3 2 7 5 2 2 12 8 5 41 $330M $151M $120M $90M $73M $60M $58M $55M $53M $41M $182M Restaurant Tech Logistics Home Services Construction Software Development Legal Salons & Spas Real Estate Retail Health and Wellness Other 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 26 Across 26-disctinct verticals, we saw 99 deals with a total of ~$1.2B raised in Q2 2019. Top 10 verticals represented ~85% of vertical-specific deal value and ~58% of volume, largely consistent with what we saw in Q1 2019. Restaurant- Tech is the clear winner for vertical specific investment as VCs back their horses in the race to be market leader.
  • 27. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com Q 2 2 0 1 9 P E S M B D e a l s 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 27 $20M Nadavon Partners / Bellwether Financial Recapitalization $14M Wavecrest / MassMutual / Migration Capital Growth/Expansion $2.5M Undisclosed Growth/Expansion $165M Standard Chartered / MUFG / others Growth/Expansion $88M FleetCor / MasterCard / Fidelity / others Growth/Expansion $56M Sumeru Equity Partners Buyout/LBO
  • 28. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com P E G r o w t h / B u y o u t D e a l s b y C a t e g o r y 3 2 1 $241M $102M $2MRun My Business Keep Track of My Business Grow My Business 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 28 In Q2 2019, private equity investors deployed ~345M of capital into companies serving the SMB space which was very light relative to past quarters including $3.1B deployed in Q1 2019. Q1 deal value from PEs were somewhat inflated due to the large LBO’s of Chrome River and MindBody.
  • 29. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 1 2 1 1 1 $165M $102M $56M $20M $2MProductivity Accounting/Invoicing HR Tech Practice Management Mar Tech P E G r o w t h / B u y o u t D e a l s b y C a t e g o r y ( c o n t . ) SMB software companies funded or acquired by private equity investors fell across a broad range of categories in Q2 2019 with Productivity and Accounting/Invoicing leading the way on deal value via Symphony Communication Services and Bill.com transactions 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 29
  • 30. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com P E G r o w t h / B u y o u t D e a l s b y T a r g e t C u s t o m e r 4 1 1 $237M $88M $20MBoth Medium Small 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. 30 2/3 of private equity deal volume in Q2 2019 went to companies with a broad offering for both the small and medium segments of the SMB software space. This trend is logical as PEs generally target mature companies with a offerings across the SMB spectrum rather than a growth stage company who has traction in a single market segment.
  • 31. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 1. Source: Pitchbook 2. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. Q 2 2 0 1 9 S M B S o f t w a r e M & A D e a l s $2.6B 100% Acquired by Google Announced $844M 100% Acquired by Morgan Stanley Completed $600M 100% Acquired by JPMorgan Chase Announced $405M 100% Acquired by H&R Block Completed $350M 100% Acquired by Solarwinds Announced $320M 100% Acquired by Lear Completed $70M 100% Acquired by PayU Completed $64M Merged with NXGEN Payment Services Completed $57M Heath/benefit business Acquired by Morneau Shepell Announced $50M 100% Acquired by Upland Software Announced 31
  • 32. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 5 6 6 $2,795M $2,303M $501M Grow My Business Keep Track of My Business Run My Business M & A D e a l s b y C a t e g o r y 1. Source: Pitchbook 2. Deal count excludes deals with undisclosed values. 32 The cumulative value of all mergers and acquisitions (with disclosed proceeds) in the SMB software space in Q2 was ~$5. 6B across 17 deals. Q2 saw a drop off from the ~$24.6B of deal value realized in Q1 2019 but actually had more than 2x the deal value vs. Q1 after adjusting for Fiserv’s acquisition of First Data in January.
  • 33. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 4 4 1 2 1 2 2 1 $2,695M $2,169M $350M $134M $100M $59M $5M Mar Tech Accounting/Invoicing Productivity Payments Sales Tech HR Tech Security/IT Customer Support M & A D e a l s b y C a t e g o r y ( c o n t . ) 33 1. Source: Pitchbook 2. Deal count excludes deals with undisclosed values. Companies with Mar Tech and Accounting/Invoicing offerings were involved in the highest volume of M&A of deals in Q2 2019 accounting for ~$4.9B of deal value over 8 transactions – inflated by Looker’s ~$2.6B acquisition. Again, we find the Accounting/Invoicing vertical being highlighted in the M&A data just as we saw in the VC data.
  • 34. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 15 2 $5,543M $55M Both Medium M & A D e a l s b y T a r g e t C u s t o m e r 34 1. Source: Pitchbook 2. Deal count excludes deals with undisclosed values. ~90% of M&A activity in Q2 2019 involved companies with a broad offering for both the small and medium segments of the SMB software space - consistent with what we’ve seen historically. In general, a more mature company with a robust offering to a broad range of SMB markets is a more attractive target for M&A.
  • 35. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 1. Slack, Pinterest, PagerDuty and Zoom filed for IPO in Q1 2019 but completed the their respective listings in Q2 2019; Amount Raised/Expected represents amount raised for these companies 2. Source: Pitchbook 3. Deal count excludes deals involving accelerators, incubators, crowdfunding and deals with undisclosed values. IPO/Filing Date June 21 June 20 April 11 April 18 April 18 Status Filed Complete Complete Complete Complete Amount Raised/Expected $247M $4.6B $218M $1.4B $751M Age at IPO 18 Years 10 Years 10 Years 9 Years 8 Years Annual Revenue at IPO $314M $221M $79.6M $756M $331M Headcount at IPO 1,258 1,000 524 1,600 1,700 Pre-IPO Investors Saints Capital, Sequoia, TriplePoint Venture Growth Accel, Andreessen Horowitz, M13 , SV Angel, Social + Capital, GV, Kleiner Perkins Andreessen Horowitz, Bessemer, Y Ventures, Ignition, Y Combinator, Accel, T. Rowe Andreessen Horowitz, Bessemer, NY Angels, Acequia, SV Angel, EventBrite, Rakuten TSVC Capital, Qualcomm, Facebook, Horizons, Emergence, Sequoia Q 2 2 0 1 9 ’ s S M B S o f t w a r e I P O s (NYSE:WORK) (NYSE:PD) (NYSE:PINS) (NAS:ZM) 35 (NYSE:MDLA)
  • 37. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com SMB is our focus Our clients serve SMBs Many other indices The first to see trends Introduced in 2016, the SurePath SMB Index originally tracked 35 publicly traded companies that serve the SMB market and their performance against other benchmark indices. Over time, as companies in the index have been acquired, and other relevant companies have publicly listed, the current number of constituents is 37. Examined 280+ Annual Reports of Publicly Traded Companies Selection of Companies for SMB Focus SurePath SMB Index T h e S u r e P a t h S M B I n d e x Final Selection of 37 Companies 37
  • 38. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 2 0 1 9 C h a n g e s t o S M B I n d e x During the first quarter of 2019 we added 6 relevant companies that IPOed. These are companies that are making it easier for SMBs to move faster (Dropbox and DocuSign), gather feedback from customers and employees (SurveyMonkey), improve the current and prospective employee experience (Ceridian), sell to customers easier and more efficiently (Lightspeed), and more. 8 of the original constituents of our SMB Software Index were removed during this period following the completion of their acquisition. ShoreTel (acquired by Mitel), Web.com (acquired by Sirus Capital), FirstData (acquired by Fiserv), and Mindbody (acquired by Vista Equity Partners). 38
  • 39. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com I n d e x C o n s t i t u e n t s 39
  • 40. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com 80% 100% 120% 140% 160% 180% 200% 220% 240% 260% 01-04-16 03-04-16 05-04-16 07-04-16 09-04-16 11-04-16 01-04-17 03-04-17 05-04-17 07-04-17 09-04-17 11-04-17 01-04-18 03-04-18 05-04-18 07-04-18 09-04-18 11-04-18 01-04-19 03-04-19 05-04-19 07-04-19 SurePath SMB Index S&P 500 Nasdaq Dow Jones S u r e P a t h S M B S o f t w a r e I n d e x S u m m a r y 40 Company Ticker Market Cap (billions) Automatic Data Processing, Inc. ADP $71.74 Intuit Inc. INTU $70.14 Shopify Inc. SHOP $35.31 Atlassian Corporation Plc TEAM $32.57 Square, Inc. SQ $31.43 Paychex, Inc. PAYX $30.66 Paycom Software, Inc. PAYC $14.00 GoDaddy Inc. GDDY $12.71 Sage Group plc LON:SGE $11.08 Dropbox DBX $10.35 Zendesk, Inc. ZEN $10.07 RingCentral, Inc. RNG $9.68 DocuSign DOCU $9.07 HubSpot, Inc. HUBS $7.43 Ceridian CDAY $7.30 Wix.com Ltd. WIX $7.17 GrubHub Inc. GRUB $7.10 ANGI Homeservices Inc. ANGI $6.55 Xero Limited. ASX:XRO $6.24 H&R Block, Inc. HRB $5.82 LendingTree, Inc. TREE $5.35 New Relic, Inc. NEWR $5.32 AppFolio, Inc. APPF $3.51 Qualys, Inc. QLYS $3.46 Cimpress N.V. CMPR $2.87 Yelp Inc. YELP $2.70 LightSpeed POS LSPD $2.63 SurveyMonkey SVMK $2.17 Groupon, Inc. GRPN $2.03 Deluxe Corp. DLX $1.79 Shutterstock, Inc. SSTK $1.35 Eventbrite EB $1.33 LendingClub Corporation LC $1.33 Carbonite, Inc. CARB $0.88 Stamps.com Inc. STMP $0.80 Endurance International Group Holdings, Inc. EIGI $0.71 Marchex, Inc. MCHX $0.20 Market Cap by Index Constituents (in US$ b) $1bn Market Cap Club (in Grey) Despite overall volatility in Q2 the SurePath SMB index outperformed the general market - appreciating by 21% vs. an average of 6% for the benchmark indices
  • 41. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com Q 2 2 0 1 9 P e r f o r m a n c e b y C o n s t i t u e n t 41 Lightspeed POS leads the pack after it’s March 2019 IPO, appreciating 73.5% through Q2 with Shopify and AppFolio trailing close behind as larger cap companies. Amongst the bottom performers, Endurance International depreciated 35.4%, driven down primarily by its quarterly revenues, missing analyst expectations. There is an increase in short interest in the company.
  • 42. SUREPATH INSIGHTS STATE OF SMB SOFTWARE - Q2 2019 surepathcapital.com The Leading Financial Advisor in SMB Software EXPERIENCE Funding, growing & exiting tech companies PEDIGREE Alumni of Constant Contact, FreshBooks, Shopify… ACCESS To Tier 1 investors & strategic partners FOCUS The only advisor with a dedicated focus on SMB Software COMMITMENT Helping our clients and their investors succeed T h e S u r e P a t h D i f f e r e n c e
  • 43. Toronto • San Francisco Mark MacLeod Founder & President mark@surepathcapital.com 416.843.6004 Josh Scherman Vice-President josh@surepathcapital.com 646.420.0074 Danial Shaikh Associate danial@surepathcapital.com 647.876.5453 Sara Defina Analyst sara@surepathcapital.com 416.689.2474 KJ Lee Analyst KJ@surepathcapital.com 647.500.3457 Erik Mosney Analyst erik@surepathcapital.com 519.239.5759 Sarah Nasser Research Analyst sarah@surepathcapital.com 437.225.3484 43