Knowledge Hub (Local by Social Online Conference )
1. (Open and Linked Data in Local Government)
Local by Social Online Conference
Stephen Dale
Associate Consultant
LG Improvement & Development
2. An evangelist and practitioner in the use of Web 2.0
technologies and Social Media applications to
support personal self-development and knowledge
sharing.
Steve was the business lead and information
architect for the community of practice platform
currently deployed across the UK local government
sector, the largest professional network of its type,
and continues to play a key role in the support of
virtual communities of practice for value creation in
public services. Currently business lead and system
architect for the Knowledge Hub.
Steve is chairman of the Online Information Conference.
Stephen Dale (Steve)
Who I am
3. Knowledge Bite
6 April 2010
What problem are weWhat problem are we
trying to solve?trying to solve?
9. Data, data everywhere….
4045 datasets so far; for
sure more to come Regional data observatories and LIS
Stoodley Pike - Dec 09 by Richard Sunderland on Flickr
All kinds of locally held data
10. ✘
But almost no connectivity
✘
✘ ✘
✘
✘
Machine
Human-created URL reference
11. Data hidden behind apps or not
in linked formathttp://www.pat.communities.gov.uk/pat/
Audit Commission National Indicator Set
14. SOURCE: McKinsey & Company
I am…
▪ Checking the bin collection
in my street and seeing if
anybody else is complaining
▪ Comparing council tax rates
with our neighbouring
areas
I am…
▪ Preparing for council
meeting with aim of
questioning performance
in adult social care
▪ Checking for best practice
in other councils
I am…
▪ Reviewing my overall
dashboard
▪ Analysing poor
performance in housing
costs and benchmarking
with comparable councils
I am…
▪ Making sure government
departments use the tool
for all their demands on
councils
▪ Able to see which councils
in most need of support
and making contact to offer
help
Data and Applications
15. Knowledge Hub (Conceptual)
Communities of
Practice
Communities of
Practice
Mashup CentreMashup Centre
App StoreApp Store
Data Integration & AggregationData Integration & Aggregation
APIAPI
Semanticmark-up&
Search
Semanticmark-up&
Search
Personalisation
(Digital
Footprint)
Personalisation
(Digital
Footprint)
Websites,
Blogs, Twitter
Forms-based data entry
for benchmark
comparisons
Dataset 1
Public Datasets
Plug-ins/
Widgets
Apps, widgets,
bookmarklets
16. Knowledge Hub Technology Stack
• Multi-source fetch / indexing
• Federated search
• Real-time results clustering
• Automatic tag suggestions
• Dataset visualisation /
comparison
• Linked Data
• Open API – Intelligus SDK
• Open Social container
• WSRP producer / consumer
• Netvibes widgets / Google
gadgets
• WebDAV
17. Open Architecture, Open Source..open,
open , open…
Third PartyThird Party
IntegrationsIntegrations
•Open Office
•BI / Reporting
•Workflow / BPM
•NetVibes
•Open Social
•CalDAV
•SalesForce
•Vaadin
Web Service fort
Remote Portlets
Semantically Linked
Online Communities
Open Authentication
Web-based Distributed
Authoring and
Versioning"
Open Graph
20. Procurement
Business Requirement
Detailed Requirement
Usage Scenarios
Market Market Test
SPECIFICATION Comprehensive
Knowledge Hub
Description to
Support
Procurement
Formal Selection Supplier Workshops
Best and Final Long List Suppliers
Short List Suppliers BAFO Suppliers
Preferred
Supplier
Check out http://www.youtube.com/watch?v=RpAW0yRaKws
1.8 billion Internet users
234 million websites
126 million blogs
247 billion emails/day
28 million tweets/day
GENERAL STATISTICS (SUMMER 2010)
According to BBC News, a blog is created every second (Shift Happens)
Facebook
More than 500 million active users
50% of our active users log on to Facebook in any given day
More than 35 million users update their status each day
Average user has 130 friends on the site
Average user sends 8 friend requests per month
Average user spends more than 55 minutes per day on Facebook
There are more than 100 million active users currently accessing Facebook through their mobile devices.
People that use Facebook on their mobile devices are twice more active on Facebook than non-mobile users
Twitter
55% female tweeters, 45% male (Quantcast)
As of January 2010 nearly 75,000,000 users (ComScore)
Some 50 million tweets a day (Twitter)
About 20% of users are active (The metric system)
347% jump since a year ago in people accessing the site via mobile browser = 4.7 million (social networking watch)
MySpace
125 million users, still one of the largest social networks
Daily traffic is down from 61 million to 52 million since Oct. 2009. (Quantcast)
Male/Female ratio is 50%
Largest age group is 18-34
11.4million people access the site via mobile browser (Social Networking Watch)
100 new users every day – About 1/3 of twitter but still pretty strong.
Spend an average of 2 hours / month on the site
Fastest growing demo is 18-24 year olds
YouTube
2nd Largest Search Engine, after Google
Surpased Yahoo in August 2008
U.S. Internet users watched 32.4 billion videos in January 2010 - YouTube.com accounted for nearly 99 percent of all videos viewed (ComScore)
LinkedIn
The site’s traffic is up in the recession
It has over 60 million members as of February 2010 (TechCrunch)
Adding new members at a rate of about one member per second
It’s gone from about 3.6 million unique monthly visitors a year ago to 7.7 million today (ComScore)
When linked in launched in 2003, it took 477 days to reach first million members, the last million only took 12 days. (Oct. 09)
There are 1,300 CoPs and growing. Why so many?
Each social network creates it’s own walled garden. Facebook in particular is a closed system.
Very few machine connections (RSS or linked data)
Static Excel doc (not even an RSS feed to notify of updates) –
Data not available as feed or lookup
No code description – need to go elsewhere (ESD toolkit?)
No unit value descriptor
Knowledge Hub builds on the successful Communities of Practice (CoP) space. Knowledge Hub will be a free to use facility for councillors, officers, practitioners across the public sector, regulators, policy makers and experts. It will be national and international and include users from the third sector, private and academic sectors. More than just an IT solution, the KHub is a far-sighted social media resource that could lead to a major cultural change in the public sector.
The Knowledge Hub will semantically connect internal and external data to provide information, knowledge and insight.
The system will provide a ‘personalised’ experience, using a ‘social graph’ and ‘activity stream’
The current (legacy) Communities of Practice will be migrated to the new platform during 2011/12
Users will be able to develop their own apps and mashups. An app store similar in concept to the iPhone app store will enable users to share and re-use apps. Apps will be developed for websites and mobile devices.
Users will be able to subscribe to their favourite data sources and locate public/open datasets for use in apps and mashups.
Knowledge Hub is being built using open source software to enable local authorities and their partners to develop their own value added solutions to support greater transparency of information and data that will help strengthen accountability and benefits to citizens.
Features include:
HTTPS support
Level 2 security (Confidential)
Granular, organisation and role-based permissioning
LDAP authentication
Email verification
Secure communities
Vaadin is a web application framework for Rich Internet Applications (RIA). In contrast to Javascript libraries and browser-plugin based solutions, it features a server-side architecture, which means that the largest part of the logic runs on the server. Ajax technology is used on the browser side to ensure a rich and interactive user experience.
The project is dependent on all three work streams. Like a three-legged stool, failure in any work stream will compromise the whole project.
Procurement as taken almost 9 months to complete. Procurement was managed by Liberata and followed ITIL Best Practice.
Each Sprint will last 2 weeks. There are 10 x Sprints to deliver Phase 1 (100 days) and 8 x Sprints to deliver Phase 2 (80 days)
First Phase live in March 2011. (Beta available from December-ish)
Second Phase live September 2011, with incremental releases between Phase 1 and Phase 2