Complex system behavior intertwines operational routines and technological system processes, and system capability development has to integrate human skills with engineered system functions. To be successful in modern system design, integration and fielding, systems and software engineers need to acquire non-technological "soft skills" needed to successfully apply their technological knowledge. These skills are generally overlooked in engineering curricula, and they usually develop with work experience.
For a long time, instructional design borrowed systems design models, and ADDIE curriculum development model reminds the INCOSE fellows' SIMILAR model of systems development. While both instruction and systems development models promise development of useful capabilities, their real world implementations usually suffer from integration and fielding problems, especially in "brown field" settings of system modifications and continuing education of experienced professionals.
The four-stage Personal Capability Development Framework (PCDF) exploits conceptual similarities of Ring's Systems Value Cycle Model, Checkland's Soft Systems Methodology, Nonaka's SECI knowledge development model and Kolb's Experiential Learning Theory to design a process model for teaching non-technological skills to experienced engineers. The framework constructs classroom experience around externalization and modelling of learners' current work routines, modification of the models with new skills and tools and internalization of the modified models in each learner's personal work routines, and provides a basis for transforming expert- or customer-centered instructional design into user-centered personal capability integration.
9. 9
Variety of Approaches to Test Design
Instructor
Model-based
Test Design
Trainee 1
Collaborative
Test Design
Trainee 2
Individual
Learning
Test Design
Available Information Sources
Test Documents
?
I Do It My Way…
14. 14
Job Well Done
Capability
Personal RoutinesTechnological Processes
System Functions Personal Competencies
Deployment Training
System Design Instruction Design
Collective Routines
Local
&
Specific
Common
&
General
15. 15
Self-directed human being
Developing Existing Roles
Immediacy of Application
Internal Motivation
Dependent personality
No Experience Rich Experience
Getting Ready to Fulfill Roles
Postponed Application
External Motivation
Students ExpertsPersonal Professional Profile
27. 27
1. Expose trainees’ personal work routines
2. Discuss strengths and weaknesses
3. Model existing routines
4. Show how to integrate new work patterns
5. Exercise - Ask trainees to integrate new practices
into their personal work routines
6. Discuss the experience
28. 28
• Customer-centered instructional product
User-centered personal capability integration
• Ring + Checkland + Nonaka + Kolb
Personal Capability Development Framework
• Exploit advances in Systems Engineering
to promote more relevant teaching