1. KEPERCAYAAN
TRUST

2. TERAS KEPERCAYAAN
● INTEGRITI
● NIAT (INTENT)
♦ KEBOLEHAN
(CAPABILITIES)
♦ HASIL (RESULTS)
KEWIBAWAAN
(CHARACTER)
KECEKAPAN
(COMPETENCE)

3. INTEGRITI
KUALITI INTEGRITI
1. KETULENAN
(CONGRUENCE)
2. RENDAH DIRI
(HUMILITY)
3. KEBERANIAN
(COURAGE)
MENINGKATKAN INTEGRITI
TUNAI JANJI
(KEEP COMMITMENT)
BERPRINSIP
(STAND FOR
SOMETHING)
KETERBUKAAN
(BE OPEN)

4. NIAT (INTENT)
MOTIVE (WHY)
INSPIRE THE
GREATEST TRUST
IS GENUINE
CARING
AGENDA
(WHAT YOU
INTEND TO DO
OR PROMOTE)
MUTUAL
BENEFIT
BEHAVIOUR
ACTING IN THE
BEST INTEREST
OF OTHERS
PERBAIKI NIAT
PERIKSA &
PERBAIKI
NIAT
ISYTIHAR
NIAT
SUKA
MEMBERI

5. KEBOLEHAN (CAPABILITIES)
TALENTS
ATTITUDES
SKILLS
KNOWLEDGE
STYLE
PERKUKUHKAN KEKUATAN
ANDA
RELEVAN KEEP
YOURSELF RELEVANT
KNOW WHERE YOU’RE
GOING

6. PENCAPAIAN
(RESULTS)
PAST
Y0UR TRACK RECORD,
YOUR REPUTATION, THE
THINGS YOU’VE DONE
PRESENT
HOW YOU’RE
PERFORMING TODAY
FUTURE
HOW YOU WILL
PERFORM IN THE
FUTURE
TAKE RESPONSIBILITY
FOR RESULT
EXPECT TO WIN
FINISH STRONG

7. SMART TRUST-MATRIX
GULLIBILIY
HIGH TRUST
LOW ANALYSIS
LOW PROPENSITY
LOW ANALYSIS
INDECISION SUSPICION
JUDGEMENT
LOW PROPENSITY
HIGH ANALYSIS
HIGH TRUST
HIGH ANALYSIS
HIGHLOW

8. TERIMA KASIHTERIMA KASIH