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Nonverbal Communication
Presented by: Patel Tarak
"I am the most spontaneous speaker
in the world because every word,
every gesture, and every retort has
been carefully rehearsed."
George Bernard Shaw
Presentation Outline
• What is nonverbal communication?
• Difference between verbal & nonverbal communication.
• Importance & Power of nonverbal communication.
• Types of nonverbal communication.
• Forms of nonverbal communication.
• Nonverbal Communication Around the World.
• Nonverbal communication must be understandable.
What is nonverbal communication?
Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through
sending and receiving wordless messages.
Verbal Communication
&
Nonverbal communication
Before moving forward, let’s keep in your mind
that verbal communication and nonverbal
communication are interconnected and they
operate together in communication.
Difference between verbal
&
Nonverbal communication
Verbal and non verbal are all types of
communication. But the difference between
them is that we use our voice in verbal
communication and we use body signs in
non-verbal communication.
Importance of Nonverbal Communication
Verbal & nonverbal Communication plays an important role in how people
interact with one another. People are using around 35% verbal
communication and 65% nonverbal communication in daily life. Nonverbal
communication has also cultural meaning.
“The most important thing in communication is to hear what isn't being said.”
Peter F. Drucker
Types of Nonverbal Communication
There are two types of nonverbal communication:-
•Intentional nonverbal communication
Example: Pointing out the finger, giving smile and clapping.
•Unintentional nonverbal communication
Example: ……………….?
This may be intentional or unintentional
nonverbal communication message.
Form of nonverbal communication
• Eye Contact
• Facial Expressions
• Posture
Eye contact, a key
characteristic of nonverbal
communication, expresses
much without using a single
word. In American culture,
maintaining eye contact
shows respect and indicates
interest.
Eye contact also establish
the nature of a relationship.
Eye Contact
Facial expressions are the
key characteristics of
nonverbal communication.
Your facial expression can
communicate happiness,
sadness, anger or fear.
Facial Expressions
Posture and how you carry
your self tells a lot about you.
How you walk, sit, stand or
hold your head not only
indicates your current mood,
but also your personality in
general.
For example, if you cross your
arms while standing, you indicate
that you may be closed off and
defensive. Meanwhile, walking
with your head down and avoiding
eye contact with others may
indicate shyness.
Posture
Thank you…!

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non-verbal communication

  • 2. "I am the most spontaneous speaker in the world because every word, every gesture, and every retort has been carefully rehearsed." George Bernard Shaw
  • 3. Presentation Outline • What is nonverbal communication? • Difference between verbal & nonverbal communication. • Importance & Power of nonverbal communication. • Types of nonverbal communication. • Forms of nonverbal communication. • Nonverbal Communication Around the World. • Nonverbal communication must be understandable.
  • 4. What is nonverbal communication? Nonverbal Communication = Communication without words Nonverbal communication is a process of communication through sending and receiving wordless messages.
  • 5. Verbal Communication & Nonverbal communication Before moving forward, let’s keep in your mind that verbal communication and nonverbal communication are interconnected and they operate together in communication.
  • 6. Difference between verbal & Nonverbal communication Verbal and non verbal are all types of communication. But the difference between them is that we use our voice in verbal communication and we use body signs in non-verbal communication.
  • 7. Importance of Nonverbal Communication Verbal & nonverbal Communication plays an important role in how people interact with one another. People are using around 35% verbal communication and 65% nonverbal communication in daily life. Nonverbal communication has also cultural meaning. “The most important thing in communication is to hear what isn't being said.” Peter F. Drucker
  • 8. Types of Nonverbal Communication There are two types of nonverbal communication:- •Intentional nonverbal communication Example: Pointing out the finger, giving smile and clapping. •Unintentional nonverbal communication Example: ……………….? This may be intentional or unintentional nonverbal communication message.
  • 9. Form of nonverbal communication • Eye Contact • Facial Expressions • Posture
  • 10. Eye contact, a key characteristic of nonverbal communication, expresses much without using a single word. In American culture, maintaining eye contact shows respect and indicates interest. Eye contact also establish the nature of a relationship. Eye Contact
  • 11. Facial expressions are the key characteristics of nonverbal communication. Your facial expression can communicate happiness, sadness, anger or fear. Facial Expressions
  • 12. Posture and how you carry your self tells a lot about you. How you walk, sit, stand or hold your head not only indicates your current mood, but also your personality in general. For example, if you cross your arms while standing, you indicate that you may be closed off and defensive. Meanwhile, walking with your head down and avoiding eye contact with others may indicate shyness. Posture