Feedback canvas, introduced by Haddad in 2013, is a promising tool for enhancing organization and quality of feedback in a wide range of scenarios. This communication is focused on what this tool is and some case studies where there are evidences of the usefulness and richness of this tool.

1. A long time ago…
in a company far way…
Agile Portugal 2017 | Feedback Canvas | June 2017

2. Agile Portugal 2017 | Feedback Canvas | June 2017
Filipa Veiga Tavares
Scrum Master
UX Designer
Carlos Ferreira
Scrum Master
Software
Developer
Ricardo Fernandes
Product Owner

3. Agile Portugal 2017 | Feedback Canvas | June 2017

4. Agile Portugal 2017 | Feedback Canvas | June 2017
How do I know that I love my job?

5. Anyone knows someone that makes a code too hard to understand?
Agile Portugal 2017 | Feedback Canvas | June 2017

6. Agile Portugal 2017 | Feedback Canvas | June 2017
As a developer, how do I know the code doesn´t have bugs?

7. As a Designer, how do I know the developer understands
all design artefacts so they can implement the feature?
Style Guide by Bi-Bright UX Designers

8. How do we know the team are in a good level of motivation?
“The Happy Show” by Stefan Sagmeister's on Institute of Contemporary Art's (ICA)

9. As a Scrum Master, how do I know the team
is doing better this sprint than the last one?

10. As a UX Designer, how do I know the feature meets both business and client needs?
UX Strategy by Bi-Bright UX Designer

11. User Storie Mapping by Bi-Bright Software Team
As a Product Owner, how do I know my vision of the product is the correct one?

12. How do we know the client is satisfied with our product?
Usability Tests by Bi-Bright Software Team

13. FEEDBACK
Agile Portugal 2017 | Feedback Canvas | June 2017

14. "Insanity:
doing the same
thing over
and over again
and expecting
different results."
Albert Einstein
Agile Portugal 2017 | Feedback Canvas | June 2017

15. Agile Portugal 2017 | Feedback Canvas | June 2017

16. “occurs when outputs of
a system are fed back
as inputs as part
of a chain of cause and
effect that forms a
circuit or loop”
Andrew Ford, 2010
Feedback
Copyright© 1997 Principia Cybernetica
Agile Portugal 2017 | Feedback Canvas | June 2017

17. Copyright© Alan Kent´s
Agile Portugal 2017 | Feedback Canvas | June 2017

18. Image by Vitor Massari
Sprint execution flowPlanning
Daily
Meeting
2 to 4
Weeks
Product
increment
Review/Demo
Retrospective
Learned Lessons and improvements
Agile Portugal 2017 | Feedback Canvas | June 2017

19. Agile Portugal 2017 | Feedback Canvas | June 2017
the stakeholders
don´t give us
effective feedback…
Agile Portugal 2017 | Feedback Canvas | June 2017

20. Agile Portugal 2017 | Feedback Canvas | June 2017
//Card Sorting
//Guerrilla Usability Test
//Stakeholder Interview
//Focus Group
//Questionnaires
//A/B Test
//Pair programming
//Code review
//Unit tests
Card Sorting by Bi-Bright UX Designer
Techniques and tools for exchanging feedback
FOR THE PRODUCT

21. //Kudo Board and Kudo Cards
//Happiness Index
//Suggestion Box
//Feedback Wall, Feedback Board
or Feedback Door
//Feedback 360º
//Feedback Wraps
//Written Feedback
Kudo Board by Bi-Bright Software Team
Agile Portugal 2017 | Feedback Canvas | June 2017
Techniques and tools for exchanging feedback
FOR THE TEAM

22. and then we found
the Feedback Canvas

23. by Matheus Haddad
FEEDBACK CANVAS
Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013
Team member
Competence
Strengths Weaknesses Improvement actions
Activities
Beginner Apprentice Practitioner Professional Teacher Leader Master
Agile Portugal 2017 | Feedback Canvas | June 2017

24. Scrum Master
Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013
Agile Portugal 2017 | Feedback Canvas | June 2017
by Matheus Haddad
FEEDBACK CANVAS
Team member
Competence
Strengths Weaknesses Improvement actions
Activities
Beginner Apprentice Practitioner Professional Teacher Leader Master

25. Beginner Apprentice Practitioner Professional Teacher Leader Master
Scrum Master
Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013
by Matheus Haddad
FEEDBACK CANVAS
Scrum meetings facilitation
Team member
Competence
Strengths Weaknesses Improvement actions
Activities
Agile Portugal 2017 | Feedback Canvas | June 2017

26. Scrum Master
Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013
by Matheus Haddad
FEEDBACK CANVAS
Scrum meetings facilitation
Team member
Competence
Strengths Weaknesses Improvement actions
Activities
Beginner Apprentice Practitioner Professional Teacher Leader Master
Agile Portugal 2017 | Feedback Canvas | June 2017

27. Scrum Master
Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013
by Matheus Haddad
FEEDBACK CANVAS
Scrum meetings facilitation
Team member
Competence
Strengths Weaknesses Improvement actions
Activities
Beginner Apprentice Practitioner Professional Teacher Leader Master
Agile Portugal 2017 | Feedback Canvas | June 2017

28. Scrum Master
Team member
Competence
Strengths Weaknesses Improvement actions
Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013
by Matheus Haddad
FEEDBACK CANVAS
Scrum meetings facilitation
Activities
Beginner Apprentice Practitioner Professional Teacher Leader Master
Agile Portugal 2017 | Feedback Canvas | June 2017

29. Scrum Master
Team member
Competence
Strengths Weaknesses Improvement actions
Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013
by Matheus Haddad
FEEDBACK CANVAS
Scrum meetings facilitation
Activities
Beginner Apprentice Practitioner Professional Teacher Leader Master
Agile Portugal 2017 | Feedback Canvas | June 2017

30. Adaptation of the feedback canvas by Matheus Haddad
FEEDBACK CANVAS
Agile Portugal 2017 | Feedback Canvas | June 2017

31. Adaptation of the feedback canvas by Matheus Haddad
FEEDBACK CANVAS ON SPRINT REVIEW
Agile Portugal 2017 | Feedback Canvas | June 2017

32. Adaptation of the feedback canvas by Matheus Haddad
FEEDBACK CANVAS ON SPRINT RETROSPECTIVE
Agile Portugal 2017 | Feedback Canvas | June 2017

33. Agile Portugal 2017 | Feedback Canvas | June 2017
Adaptation of the feedback canvas by Matheus Haddad
FEEDBACK CANVAS FOR INDIVIDUAL USE

34. give us your feedback

35. Agile Portugal 2017 | Feedback Canvas | June 2017
Adaptation of the feedback canvas by Matheus Haddad
FEEDBACK CANVAS
Applicability
of the tool
Communication
Contents

36. Filipa Veiga Tavares
Carlos Ferreira
Ricardo Fernandes
Thanks!
Images by UnSplash.com
Agile Portugal 2017 | Feedback Canvas | June 2017