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7 KEYS TO NAILING YOUR
  VALUE PROPOSITION
   BOSTON PRODUCT CAMP

        PRESENTER
     TORAL D. COWIESON

         MAY 22, 2010
ABOUT US
Market validation & due diligence | product strategy

       15+ years working with companies to
               define, refine, align, and
          deliver their value propositions

    Investors, entrepreneurs, and established
  companies looking for capacity to analyze market
                  opportunities




                                                       Copyright 2010 SISUTEK
BY THE END OF THIS WEBINAR
•   Learn what makes your value proposition a critical business asset.

•   Learn why it is often necessary to have multiple value propositions.

•   Walk away with practical tuning that you can do now as well as strategic
    consideration for longer term planning within your organization.

•   Connect the dots between the value proposition and the rest of the
    business.




                                                                 Copyright 2010 SISUTEK
                                      3
WHY NOW?
     We have more and more tools
     Lead
      Gen
          for communications.
                                White
                                Papers
     Our targets are bombarded and
      increasingly live in soundbites.
              Direct e-Mail
               Campaigns
 We face increasing demands for results
while operating with diminishing resources.
            Websites
          and Microsites

                                          Copyright 2010 SISUTEK
                     4
Value Proposition
The unique, perceived worth
   of a contract between
a business and its prospects.



                                Copyright 2010 SISUTEK
              5
Market    Pain Points
          and Needs
           of Users,                     Features
          Buyers, and                    Roadmap
          Influencers
                        Product
                                                           Pipeline
                                                          Collateral
Value Proposition       Sales & Marketing                Social Media
                                                          Branding
                                                             SEO
                        Operations                            PR
              Idea                        Pricing
            Goods                    Customer Service
Company




           Services                        SLA
          Technology
            Process

                                                    Copyright 2010   www.sisutek.com
                             6
KEYS TO CREATING
  A COMPELLING
VALUE PROPOSITION




        7
Key #1: Know your audience(s).




        8
Key #2: Align your
    solution with your
    market’s challenges.




9
Key #3: Make the relationship impactful.
                    10
Key #4:
Demonstrate
 best choice
(in 15 words
   or less!).




                11
Key #5: Know the landscape.
             12
Key #6: Be aware of individual fares.
                  13
Key #7: Align with the rest of the business.




                     14
EXAMPLES



   15
B2B - ENTERPRISE MIGRATION TOOL
Previous   File migration made easy.

           Transforma Suite increases enterprise capacity to
New        manage risk and drive competitive advantage.

           Transforma Suite helps enterprises migrate to new
           versions of Office applications without the risks, costs,
For IT     productivity loss, and headaches that typically arise
           from application deployments.

Tagline    Analyze. Implement. Transform. Done.
Brand      Seamless, hassle free, provides peace of mind
Essence

                                                            Copyright 2010 SISUTEK
                            16
B2C - DIGITAL MEDIA CONSUMER TOOL

                   PhotoTool makes it easy to organize and
  Previous         publish digital media based on natural
                   organizers.
                   Simplify how you organize and share your
  New              digital snapshots.

  Tagline          Memories, Simplified.


  Brand Essence    Simple, accessible, friendly, and crisp


  Other            Registration process, uploading of photos,
  Considerations   integration with other sites such as Facebook


                                                              Copyright 2010 SISUTEK
                               17
B2B - EMPLOYEE REWARDS
                  As the leading worldwide provider of global strategic
                  recognition solutions, the company helps the world’s
                  largest and most complex companies engage and
Current           motivate their employees by fostering a culture of
                  appreciation that breaks down country, language, and
                  company position.

Target Markets    Sales and human resources executives
                  Retention, motivation, strategic alignment, fairness and
Target            appropriateness across international boundaries, cost-
Challenges        effectiveness

Current Tagline   motivation worldwide

                  The company’s strategic recognition solutions help
Proposed          businesses cost-effectively engage, retain, and inspire
                  employees worldwide.
                                                                    Copyright 2010 SISUTEK
                                    18
B2B - IT FOR ACUTE CARE
AREAS OF HOSPITALS
                    Picis is a global provider of innovative information
Current             solutions that enable rapid and sustained delivery of
Corporate           clinical, financial, and operational results in the acute
                    care area of the hospital.

Tagline             Delivering Results in High Acuity

                    ED PulseCheck is a specialized system for the
Product-Specific     emergency department that achieves the perfect
Value Proposition   balance between your clinical and financial goals.

                    www.picis.com, testimonial, website structure, CIO
Collateral          Magazine “Emergency Department Care, Hospital
                    Business Results”

                                                                      Copyright 2010 SISUTEK
                                    19
HOW TO EVALUATE YOURS



          20
VALUE PROPOSITION AUDIT — WORKSHEET
                                         Align your                Make the                                                           Be wary      Align with
                Know your              solutions with                                  Demonstrate               Know the
                audiences.                                       relationship          best choice.                                 of individual the rest of
                                           market                                                               landscape.
                                                                  impactful.                                                            fares.    the business.
                                         challenges.
 Important?




                     10                       10                      10                     10
   How




                Who are the            What keeps these         What value does        Is the value          Who are your          What percentage of Can the rest of
                                                                your offering          proposition           competitors?          sales are custom   the organization
                buyers, influencers,    players awake at
                                                                provide to each        simple, crisp, and                          solutions?         articulate the core
                and moneymen           night?
                                                                target - save time,    powerful?             What are the                             value proposition?
 to Address




                involved in the
 Questions




                buying process?        What language do         reduce costs or                              weaknesses in their   What is the impact
                                                                exposure, make         Does it               strengths?            of client-specific  What is the
                                       they use to
                                                                money, other?          encapsulate the                             solutions on       customer
                Do you have value      articulate their pains
                                                                                       value in a way that   What are the FUD      market-driven      experience once
                propositions specific   and the severity?
                                                                Do your value          can be expressed      factors?              opportunities?     the contract is
                to each of these                                                                                                                      signed?
                                       Do your value            propositions crisply   on an elevator
                stakeholders?
                                       propositions             communicate that       ride?                 Who are potential     Who are the
                                                                value?                                       strategic partners?   marketing team’s   What percentage of
                                       capture the voice of
                                                                                       Does it generate                            clients?           customers renew or
                                       the customer?
                                                                                       further dialogue?                                              refer other business?
Are We Doing?
  How Well
   GAP




                                                                                                                                        Copyright 2010   www.sisutek.com
                                                                                             21
TAKEAWAYS
•   A value proposition is the proposed contract; how a company executes
    across functions is the manifestation (or not!) of that contract.

•   Multiple value propositions are necessary, depending on who you need to
    influence, convince, and pay the bills.

•   A one size fits all message fails to optimize interest for any stakeholder.

•   A clear value proposition will streamline costs and time on sales and
    marketing endeavors.

•   Building and executing on a compelling value proposition is a combination of
    strategic planning and tactical execution.

•   A solid value proposition drives the tagline and establishes the foundation
    for your brand.
                                                                        Copyright 2010 SISUTEK
                                          22
THANK YOU
To obtain our Value Proposition Audit Worksheet
or to schedule a webinar or onsite presentation
     for your organization or group, contact:
                 Toral Cowieson
            tcowieson@sisutek.com
                www.sisutek.com

Join the Value Proposition Best Practices group

                       @sisutek




                      23

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7 Keys to Nailing Your Value Proposition — Boston Product Camp

  • 1. 7 KEYS TO NAILING YOUR VALUE PROPOSITION BOSTON PRODUCT CAMP PRESENTER TORAL D. COWIESON MAY 22, 2010
  • 2. ABOUT US Market validation & due diligence | product strategy 15+ years working with companies to define, refine, align, and deliver their value propositions Investors, entrepreneurs, and established companies looking for capacity to analyze market opportunities Copyright 2010 SISUTEK
  • 3. BY THE END OF THIS WEBINAR • Learn what makes your value proposition a critical business asset. • Learn why it is often necessary to have multiple value propositions. • Walk away with practical tuning that you can do now as well as strategic consideration for longer term planning within your organization. • Connect the dots between the value proposition and the rest of the business. Copyright 2010 SISUTEK 3
  • 4. WHY NOW? We have more and more tools Lead Gen for communications. White Papers Our targets are bombarded and increasingly live in soundbites. Direct e-Mail Campaigns We face increasing demands for results while operating with diminishing resources. Websites and Microsites Copyright 2010 SISUTEK 4
  • 5. Value Proposition The unique, perceived worth of a contract between a business and its prospects. Copyright 2010 SISUTEK 5
  • 6. Market Pain Points and Needs of Users, Features Buyers, and Roadmap Influencers Product Pipeline Collateral Value Proposition Sales & Marketing Social Media Branding SEO Operations PR Idea Pricing Goods Customer Service Company Services SLA Technology Process Copyright 2010 www.sisutek.com 6
  • 7. KEYS TO CREATING A COMPELLING VALUE PROPOSITION 7
  • 8. Key #1: Know your audience(s). 8
  • 9. Key #2: Align your solution with your market’s challenges. 9
  • 10. Key #3: Make the relationship impactful. 10
  • 11. Key #4: Demonstrate best choice (in 15 words or less!). 11
  • 12. Key #5: Know the landscape. 12
  • 13. Key #6: Be aware of individual fares. 13
  • 14. Key #7: Align with the rest of the business. 14
  • 15. EXAMPLES 15
  • 16. B2B - ENTERPRISE MIGRATION TOOL Previous File migration made easy. Transforma Suite increases enterprise capacity to New manage risk and drive competitive advantage. Transforma Suite helps enterprises migrate to new versions of Office applications without the risks, costs, For IT productivity loss, and headaches that typically arise from application deployments. Tagline Analyze. Implement. Transform. Done. Brand Seamless, hassle free, provides peace of mind Essence Copyright 2010 SISUTEK 16
  • 17. B2C - DIGITAL MEDIA CONSUMER TOOL PhotoTool makes it easy to organize and Previous publish digital media based on natural organizers. Simplify how you organize and share your New digital snapshots. Tagline Memories, Simplified. Brand Essence Simple, accessible, friendly, and crisp Other Registration process, uploading of photos, Considerations integration with other sites such as Facebook Copyright 2010 SISUTEK 17
  • 18. B2B - EMPLOYEE REWARDS As the leading worldwide provider of global strategic recognition solutions, the company helps the world’s largest and most complex companies engage and Current motivate their employees by fostering a culture of appreciation that breaks down country, language, and company position. Target Markets Sales and human resources executives Retention, motivation, strategic alignment, fairness and Target appropriateness across international boundaries, cost- Challenges effectiveness Current Tagline motivation worldwide The company’s strategic recognition solutions help Proposed businesses cost-effectively engage, retain, and inspire employees worldwide. Copyright 2010 SISUTEK 18
  • 19. B2B - IT FOR ACUTE CARE AREAS OF HOSPITALS Picis is a global provider of innovative information Current solutions that enable rapid and sustained delivery of Corporate clinical, financial, and operational results in the acute care area of the hospital. Tagline Delivering Results in High Acuity ED PulseCheck is a specialized system for the Product-Specific emergency department that achieves the perfect Value Proposition balance between your clinical and financial goals. www.picis.com, testimonial, website structure, CIO Collateral Magazine “Emergency Department Care, Hospital Business Results” Copyright 2010 SISUTEK 19
  • 20. HOW TO EVALUATE YOURS 20
  • 21. VALUE PROPOSITION AUDIT — WORKSHEET Align your Make the Be wary Align with Know your solutions with Demonstrate Know the audiences. relationship best choice. of individual the rest of market landscape. impactful. fares. the business. challenges. Important? 10 10 10 10 How Who are the What keeps these What value does Is the value Who are your What percentage of Can the rest of your offering proposition competitors? sales are custom the organization buyers, influencers, players awake at provide to each simple, crisp, and solutions? articulate the core and moneymen night? target - save time, powerful? What are the value proposition? to Address involved in the Questions buying process? What language do reduce costs or weaknesses in their What is the impact exposure, make Does it strengths? of client-specific What is the they use to money, other? encapsulate the solutions on customer Do you have value articulate their pains value in a way that What are the FUD market-driven experience once propositions specific and the severity? Do your value can be expressed factors? opportunities? the contract is to each of these signed? Do your value propositions crisply on an elevator stakeholders? propositions communicate that ride? Who are potential Who are the value? strategic partners? marketing team’s What percentage of capture the voice of Does it generate clients? customers renew or the customer? further dialogue? refer other business? Are We Doing? How Well GAP Copyright 2010 www.sisutek.com 21
  • 22. TAKEAWAYS • A value proposition is the proposed contract; how a company executes across functions is the manifestation (or not!) of that contract. • Multiple value propositions are necessary, depending on who you need to influence, convince, and pay the bills. • A one size fits all message fails to optimize interest for any stakeholder. • A clear value proposition will streamline costs and time on sales and marketing endeavors. • Building and executing on a compelling value proposition is a combination of strategic planning and tactical execution. • A solid value proposition drives the tagline and establishes the foundation for your brand. Copyright 2010 SISUTEK 22
  • 23. THANK YOU To obtain our Value Proposition Audit Worksheet or to schedule a webinar or onsite presentation for your organization or group, contact: Toral Cowieson tcowieson@sisutek.com www.sisutek.com Join the Value Proposition Best Practices group @sisutek 23