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The GLOBE cultural taxonomy
Project GLOBE (Global Leadership and
Organizational Behavior Effectiveness)
An ongoing research effort, which was conducted by
 Robert J.House and his team, study of differences in
 cultural patterns

The team has collected information from nearly 20,000
 middle managers in 61 cultures who were asked to
 describe both the cultural practices and the cultural
 values in their cultures

The GLOBE research program builds on Hofstede’s work
 and on that of Kluckhohn and Strodtbeck
9 dimensions are used to describe the dominant
patterns of a culture:
 Power distance
 Uncertainty avoidance
 In-group collectivism        based on the work of
 Institutional collectivism   Hofstede
 Gender egalitarianism
 Assertiveness
 Performance orientation
 Future orientation           based on the work of
                               Kluckhohn and Strodtbeck
 Humane orientation.
1. Power distance
 Definition: Refers to the degree to which cultures believe
 that social and political power should be distributed
 disproportionately, shared equally and concentrated
 among a few top decision makers.
 High power-distance cultures       Low power-distance cultures

 (In France, Argentina, Nigeria)    (In Australia, Denmark, Albania)

 •It’s very appropriate to have     •It’s important to minimize or
 differences among social classes   eliminate social class differences

 •Upward mobility ought to be       •Upward mobility is high
 limited

 •The decisions of the powerful     •Questioning and challenging the
 authorities should be met with     decisions of authorities is each
 unchallenged acceptance            person’s duty and responsibility
2.Uncertainty Avoidance
Definition:
 The extent to which
cultures feel threatened
by the unpredictability of
future and establish more
structure in the form of
rules, regulations, rituals
and mandatory practices.
High uncertainty avoidance cultures        Low uncertainty avoidance cultures

(in Sweden, Switzerland and China)         (in Russia, Bolivia and South Korea)

•Prefer to avoid uncertainty as cultural   •Have a higher tolerance for uncertainty
value, desire or demand consensus          and ambiguity
about societal goals

•Do not tolerate dissent or allow          •Are much more comfortable with the
deviation in the behaviors of cultural     unpredictability of life
members

=>Prefer to develop many ways to           => Rules and regulations are kept to a
control people’s social behaviors:
                                           minimum, dissent is tolerated and
Formal regulations, informal rules about deviance is regarded as peculiar or
acceptable conduct, elaborate rituals
                                         eccentric rather than as threatening.
and religious practices.
3.In-Group Collectivism express pride, loyalty
Reflects the degree to which people
and solidarity with their family or similar group.
High in-group collectivism cultures Low in-group collectivism cultures

(in Georgia, Morocco and Philippines)      (in New Zealand, Finland and the Netherlands)


•Individuals take pride in and define      •The independence and autonomy of
their sense of self in term of their       the individual is an overriding feature.
family or similar group

•People’s identities within                •People’s identities are separate from
collectivistic cultures are closely tied   those of the group.
to their ingroups

•Strong Group membership are               •Group membership is regarded as
required and desired                       voluntary and allegiance with one’s
                                           ingroup is not expected to be strong.
4.Institutional collectivism
Concerned with the basis upon which decisions are made
 and the group's resources are allocated.

Represents the degree to which cultures support,
 value, and prefer to distribute rewards based on group
 versus individual interest
High institutional collectivism cultures      Low institutional collectivism cultures

(in Qatar and Japan)                          (in Italy and Greece)

Decisions that juxtapose the benefits to Decisions are based on what is good for
the group with the benefits to the       the individual, with little regard for the
individual nearly base the decision on   group.
what is best for the group

=> Group activities are typically preferred   => The person is the primary source of
to individual actions.                        motivation, individual autonomy and
                                              actions tend to dominate.
5.Gender Egalitarianism
 According to Hofstede, masculinity-femininity dimension
 have been separated into :
A belief in equality between women and men
A preference for forcefull assertiveness




                       Gender Egalitarianism
 Definition: The extent to which a culture minimizes
 differences ingender expectations for men vs women
Cultures at the midpoint of the         Cultures low in gender egalitarianism
gender egalitarianism
(In Hungary and Poland )                (In Austria anh Egypt)

Gender quality is preferred             Engage in unequal treatment of men and
                                        women

•Men and women should be treated in     •The differences between men and women
the same way                            require dissimilar expectations and
                                        treatment
•Unequal treatment solely because of
one’s biological sex or gender          •View the divergence in gender roles and
constitutes discrimination and should   expectations as normal and natural.
not occur.
6.Assertiveness
Requires every culture to find a solution, pertains to the
  cultural preference for :
       Dominance and forcefulness
       Nurturance and social support

Describes the extent to which people value and prefer:
    Tough aggressiveness
    Tender non-aggressiveness
High-context cultures
Value strength, success and
taking the initiative

•Competition is good, winning is
desirable and rewards should go
to those who are victorious.

•People are encouraged
to be competitive, visible and
successful

•Representative cultures:
Germany and Hong Kong
Low-context
cultures
Value modesty, tenderness,
warm relationships and
cooperation

• Competition is bad, a win-lose
orientation is unacceptable and
rewards should be shared among
all.

• Nurturance and social support
are important, a sense of solidarity.

• Friendliness is much more
important than brilliance

• Typical cultures: Kuwait and
Thailand
7.Performance
orientation
 Definition

 The degree to
 which a culture
 encourages and
 rewards people
 for their
 accomplishments
The ways people are regarded as superior to others

Because of who they are: the “correct” family
  background, age, gender, birth order, school.

Based on personal achievements: the amount of
  education, success in business, physical strength,
  occupation…
High performance-
   oriented cultures
(In   Canada and Singapore)

Status is based on what a
person has accomplished.

•Schooling and education are
critical to one’s success

•People are expected to
demonstrate some initiative in
work-related tasks and
expectations are high.
Low performance-
oriented cultures
          Low performance-
(In   Colombia and Guatemala)
          oriented cultures

Status is based on who you
are.

Attending the “right” school is
important, as are family
connections, seniority, loyalty
and tradition.
People‘s preferred relationship to the
 natural and spirit world

As Kluckhohn and Strodtbeck suggested:

Some cultures view nature as something to be
 conquered and controlled.

Others view themselves as subjected to nature.
High performance - oriented cultures
• Assert their dominance over
nature and try to shape the
world to fit their needs

•Getting the job done is far more
important than maintaining
effective relationships

•What really matters is the task-
related results that show what
someone has accomplished

•People value competitiveness,
assertiveness and achievement.
Low performance-oriented cultures
•People feel more controlled
by nature and want to live
in harmony with the natural
and spiritual environment.

•Maintaining effective
relationships is more
important than is getting
the job done.

•What matters most are
cooperation, integrity and
loyalty.
Edward Hall’s concept
High performance - oriented cultures Low performance-oriented cultures

Tend to be low-context                 Tend to be high-context

•Prefer to use messages that are       •Use high-context messages more
clear, explicit and direct             often

•Have a monochronic approach to        •Their intent is to avoid direct
time.                                  confrontations and maintain
Time is valuable and limited, events   harmony in their relationships
are sequential and punctuality is
preferred.
8.Future orientation
Definition: the extent to which a culture plans for
 forthcoming events

It describes the degree to which cultures advocate
 long-term planning

Deferred gratification or the deeply felt satisfaction
 that comes from experiencing the simple pleasures of
 the present moment
Cultures are high in future             Cultures are low in future
          orientation                            orientation

        (Iran, Hong Kong)                    (Portugal, Venezuela)

•Believe that current pleasures are    •Like to live “in the moment” and
less important than future benefits.   are less constrained by doubts
                                       about the past or concerns about
=> Believe in planning, self-control   the future
and activities that have a delayed
impact                                 =>Prefer to enjoy fully the
                                       experiences currently under way.
•Want to save money and other
resources                              •Are more likely to spend now
                                       rather than save for later
=>Believe in strategic planning,
value economic success                 => View material and spiritual
                                       achievements as opposing goals and
                                       prefer the latter.
9.Humane orientation
Refers to the extent to which cultures encourage and
 reward their members for being benevolent and
 compassionate toward others or are concerned with self-
 gratification
Cultures high in humane                  Cultures low in humane
orientation                              orientation

•Value expressions of kindness,    Value comfort, pleasure,
generosity, caring and compassion. satisfaction, personal enjoyment

•People who express social support for   •Expected to confront personal
others are admired                       problems by themselves

•Representative cultures: Zambia and     •Concerned primarlty with individual
Indonesia                                gratification

                                         Representative cultures: Spain and
                                         white Africa
Comparing the GLOBE dimensions
Cultural patterns represent a universal social choice,
  made by each culture and learnt from the family and
  throughout the social institutions :
 In the degree children are encouraged to have their own
  desires and motivations
 In the solidarity and unity expected in the family
 Throughout the messages that are conveyed


See table 5.4: Information on each of the GLOBE
  practices for 61 countries
Table 5.5: Information on GLOBE values
The GLOBE research helps to clarify our understanding of
cultural patterns in 2 ways:
 1.It separates cultural practices from cultural values

 (the ways people typically                   (what people regard as
   behave in everyday                       important and believe is
   communication)                           ideal)

 Cultural practices and cultural
 values are not always similar.

 Eg: In Spain, power distance is very
   high but the ideal power distance is
   low
    In Nordic European cultures,
   institutional collectivism is high but
2. It helps to explain the complex nature of cultural
  patterns by:
 Providing updated information on a wide range of
  cultures
 Refining the distinctions that differentiate among
  cultures
 Revising and expanding the cultural dimension


Eg: Whereas Japanese are extremely high in
 institutional collectivism, they are below the average
 for in-group collectivism
Cultural Taxonomies and
Intercultural Competence
Cultural Taxonomies
   Cultures vary systematically in their choices
  about solutions to basic human problems
      The taxonomies :
• Offer lenses through which cultural variations
  can be understood and appreciated
• Help to describe the fundamental aspects of
  cultures
• Provide mechanisms to understand all
  intercultural communication events.
Intercultural Competence
In any intercultural encounter, people may be
communicating from very different perceptions

 The competent intercultural communicator must
recognize cultural variation in addressing basic human
issues will always be a factor in intercultural
communication
The Taxonomies allow to use culture-specific
 knowledge to improve intercultural competence:
Begin by seeking out information about the cultural
 patterns of those individuals you engage with
Study the patterns of your own culture.
Requires only a willingness to reflect on your
 personal preferences.
Consider your own preferences by juxtaposing them
 with the description of typical person from another
 culture.
Summary
 Three important taxonomies that can be used to
 describe cultural variation:

Edward Hall placed cultures on a continuum from
 high to low context

Geert Hofstede described seven dimensions along
 which dominant patterns of a culture can be ordered:

The GLOBE researchers identified nine dimensions of
 culture and distinguished between cultural practice
 and cultural value
Cultural patterns and communication: Taxonomies

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Cultural patterns and communication: Taxonomies

  • 3. Project GLOBE (Global Leadership and Organizational Behavior Effectiveness) An ongoing research effort, which was conducted by Robert J.House and his team, study of differences in cultural patterns The team has collected information from nearly 20,000 middle managers in 61 cultures who were asked to describe both the cultural practices and the cultural values in their cultures The GLOBE research program builds on Hofstede’s work and on that of Kluckhohn and Strodtbeck
  • 4. 9 dimensions are used to describe the dominant patterns of a culture: Power distance  Uncertainty avoidance  In-group collectivism based on the work of  Institutional collectivism Hofstede  Gender egalitarianism  Assertiveness  Performance orientation  Future orientation based on the work of Kluckhohn and Strodtbeck  Humane orientation.
  • 5. 1. Power distance Definition: Refers to the degree to which cultures believe that social and political power should be distributed disproportionately, shared equally and concentrated among a few top decision makers. High power-distance cultures Low power-distance cultures (In France, Argentina, Nigeria) (In Australia, Denmark, Albania) •It’s very appropriate to have •It’s important to minimize or differences among social classes eliminate social class differences •Upward mobility ought to be •Upward mobility is high limited •The decisions of the powerful •Questioning and challenging the authorities should be met with decisions of authorities is each unchallenged acceptance person’s duty and responsibility
  • 6. 2.Uncertainty Avoidance Definition: The extent to which cultures feel threatened by the unpredictability of future and establish more structure in the form of rules, regulations, rituals and mandatory practices.
  • 7. High uncertainty avoidance cultures Low uncertainty avoidance cultures (in Sweden, Switzerland and China) (in Russia, Bolivia and South Korea) •Prefer to avoid uncertainty as cultural •Have a higher tolerance for uncertainty value, desire or demand consensus and ambiguity about societal goals •Do not tolerate dissent or allow •Are much more comfortable with the deviation in the behaviors of cultural unpredictability of life members =>Prefer to develop many ways to => Rules and regulations are kept to a control people’s social behaviors: minimum, dissent is tolerated and Formal regulations, informal rules about deviance is regarded as peculiar or acceptable conduct, elaborate rituals eccentric rather than as threatening. and religious practices.
  • 8. 3.In-Group Collectivism express pride, loyalty Reflects the degree to which people and solidarity with their family or similar group. High in-group collectivism cultures Low in-group collectivism cultures (in Georgia, Morocco and Philippines) (in New Zealand, Finland and the Netherlands) •Individuals take pride in and define •The independence and autonomy of their sense of self in term of their the individual is an overriding feature. family or similar group •People’s identities within •People’s identities are separate from collectivistic cultures are closely tied those of the group. to their ingroups •Strong Group membership are •Group membership is regarded as required and desired voluntary and allegiance with one’s ingroup is not expected to be strong.
  • 9. 4.Institutional collectivism Concerned with the basis upon which decisions are made and the group's resources are allocated. Represents the degree to which cultures support, value, and prefer to distribute rewards based on group versus individual interest
  • 10. High institutional collectivism cultures Low institutional collectivism cultures (in Qatar and Japan) (in Italy and Greece) Decisions that juxtapose the benefits to Decisions are based on what is good for the group with the benefits to the the individual, with little regard for the individual nearly base the decision on group. what is best for the group => Group activities are typically preferred => The person is the primary source of to individual actions. motivation, individual autonomy and actions tend to dominate.
  • 11. 5.Gender Egalitarianism According to Hofstede, masculinity-femininity dimension have been separated into : A belief in equality between women and men A preference for forcefull assertiveness Gender Egalitarianism Definition: The extent to which a culture minimizes differences ingender expectations for men vs women
  • 12. Cultures at the midpoint of the Cultures low in gender egalitarianism gender egalitarianism (In Hungary and Poland ) (In Austria anh Egypt) Gender quality is preferred Engage in unequal treatment of men and women •Men and women should be treated in •The differences between men and women the same way require dissimilar expectations and treatment •Unequal treatment solely because of one’s biological sex or gender •View the divergence in gender roles and constitutes discrimination and should expectations as normal and natural. not occur.
  • 13. 6.Assertiveness Requires every culture to find a solution, pertains to the cultural preference for : Dominance and forcefulness Nurturance and social support Describes the extent to which people value and prefer: Tough aggressiveness Tender non-aggressiveness
  • 14. High-context cultures Value strength, success and taking the initiative •Competition is good, winning is desirable and rewards should go to those who are victorious. •People are encouraged to be competitive, visible and successful •Representative cultures: Germany and Hong Kong
  • 15. Low-context cultures Value modesty, tenderness, warm relationships and cooperation • Competition is bad, a win-lose orientation is unacceptable and rewards should be shared among all. • Nurturance and social support are important, a sense of solidarity. • Friendliness is much more important than brilliance • Typical cultures: Kuwait and Thailand
  • 16. 7.Performance orientation Definition The degree to which a culture encourages and rewards people for their accomplishments
  • 17. The ways people are regarded as superior to others Because of who they are: the “correct” family background, age, gender, birth order, school. Based on personal achievements: the amount of education, success in business, physical strength, occupation…
  • 18. High performance- oriented cultures (In Canada and Singapore) Status is based on what a person has accomplished. •Schooling and education are critical to one’s success •People are expected to demonstrate some initiative in work-related tasks and expectations are high.
  • 19. Low performance- oriented cultures Low performance- (In Colombia and Guatemala) oriented cultures Status is based on who you are. Attending the “right” school is important, as are family connections, seniority, loyalty and tradition.
  • 20. People‘s preferred relationship to the natural and spirit world As Kluckhohn and Strodtbeck suggested: Some cultures view nature as something to be conquered and controlled. Others view themselves as subjected to nature.
  • 21. High performance - oriented cultures • Assert their dominance over nature and try to shape the world to fit their needs •Getting the job done is far more important than maintaining effective relationships •What really matters is the task- related results that show what someone has accomplished •People value competitiveness, assertiveness and achievement.
  • 22. Low performance-oriented cultures •People feel more controlled by nature and want to live in harmony with the natural and spiritual environment. •Maintaining effective relationships is more important than is getting the job done. •What matters most are cooperation, integrity and loyalty.
  • 23. Edward Hall’s concept High performance - oriented cultures Low performance-oriented cultures Tend to be low-context Tend to be high-context •Prefer to use messages that are •Use high-context messages more clear, explicit and direct often •Have a monochronic approach to •Their intent is to avoid direct time. confrontations and maintain Time is valuable and limited, events harmony in their relationships are sequential and punctuality is preferred.
  • 24. 8.Future orientation Definition: the extent to which a culture plans for forthcoming events It describes the degree to which cultures advocate long-term planning Deferred gratification or the deeply felt satisfaction that comes from experiencing the simple pleasures of the present moment
  • 25. Cultures are high in future Cultures are low in future orientation orientation (Iran, Hong Kong) (Portugal, Venezuela) •Believe that current pleasures are •Like to live “in the moment” and less important than future benefits. are less constrained by doubts about the past or concerns about => Believe in planning, self-control the future and activities that have a delayed impact =>Prefer to enjoy fully the experiences currently under way. •Want to save money and other resources •Are more likely to spend now rather than save for later =>Believe in strategic planning, value economic success => View material and spiritual achievements as opposing goals and prefer the latter.
  • 26. 9.Humane orientation Refers to the extent to which cultures encourage and reward their members for being benevolent and compassionate toward others or are concerned with self- gratification Cultures high in humane Cultures low in humane orientation orientation •Value expressions of kindness, Value comfort, pleasure, generosity, caring and compassion. satisfaction, personal enjoyment •People who express social support for •Expected to confront personal others are admired problems by themselves •Representative cultures: Zambia and •Concerned primarlty with individual Indonesia gratification Representative cultures: Spain and white Africa
  • 27. Comparing the GLOBE dimensions Cultural patterns represent a universal social choice, made by each culture and learnt from the family and throughout the social institutions :  In the degree children are encouraged to have their own desires and motivations  In the solidarity and unity expected in the family  Throughout the messages that are conveyed See table 5.4: Information on each of the GLOBE practices for 61 countries Table 5.5: Information on GLOBE values
  • 28. The GLOBE research helps to clarify our understanding of cultural patterns in 2 ways: 1.It separates cultural practices from cultural values (the ways people typically (what people regard as behave in everyday important and believe is communication) ideal) Cultural practices and cultural values are not always similar. Eg: In Spain, power distance is very high but the ideal power distance is low In Nordic European cultures, institutional collectivism is high but
  • 29. 2. It helps to explain the complex nature of cultural patterns by:  Providing updated information on a wide range of cultures  Refining the distinctions that differentiate among cultures  Revising and expanding the cultural dimension Eg: Whereas Japanese are extremely high in institutional collectivism, they are below the average for in-group collectivism
  • 31. Cultural Taxonomies Cultures vary systematically in their choices about solutions to basic human problems The taxonomies : • Offer lenses through which cultural variations can be understood and appreciated • Help to describe the fundamental aspects of cultures • Provide mechanisms to understand all intercultural communication events.
  • 32. Intercultural Competence In any intercultural encounter, people may be communicating from very different perceptions The competent intercultural communicator must recognize cultural variation in addressing basic human issues will always be a factor in intercultural communication
  • 33. The Taxonomies allow to use culture-specific knowledge to improve intercultural competence: Begin by seeking out information about the cultural patterns of those individuals you engage with Study the patterns of your own culture. Requires only a willingness to reflect on your personal preferences. Consider your own preferences by juxtaposing them with the description of typical person from another culture.
  • 34. Summary Three important taxonomies that can be used to describe cultural variation: Edward Hall placed cultures on a continuum from high to low context Geert Hofstede described seven dimensions along which dominant patterns of a culture can be ordered: The GLOBE researchers identified nine dimensions of culture and distinguished between cultural practice and cultural value