SlideShare une entreprise Scribd logo
1  sur  69
[object Object],[object Object],[object Object]
Usability Engineering, Generic Usability Testing, and Development of a Digital Dynamic Usability
[object Object],What is Usability?
What can Usability do for my business? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Site Audit
[object Object],Architecture and Site Design Analysis
[object Object],User Trend Analysis
[object Object],Heuristic Evaluation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Usability Testing
[object Object],[object Object],[object Object],[object Object],[object Object],Evaluation Criteria
[object Object],[object Object],[object Object],[object Object],[object Object],Navigation
[object Object],[object Object],[object Object],[object Object],[object Object],Accessibility Navigation
 
[object Object],[object Object],[object Object],[object Object],Consistency Navigation
 
[object Object],[object Object],[object Object],[object Object],Redundancy Navigation
 
[object Object],[object Object],[object Object],[object Object],Feedback Navigation
[object Object],[object Object],[object Object],[object Object],[object Object],Functionality
[object Object],[object Object],[object Object],[object Object],Developer’s Implicit Goals for the Website Functionality
[object Object],[object Object],[object Object],[object Object],How the Site is Organized Functionality
 
[object Object],[object Object],[object Object],[object Object],How Users Interact with the Website Functionality
[object Object],[object Object],[object Object],[object Object],Implicit Learning Strategies Functionality
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Color Branding
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Graphics Branding
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],User Orientation Documentation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Instructions Documentation
 
[object Object],[object Object],[object Object],[object Object],[object Object],How a Heuristic Evaluation is conducted
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Ten (10) Usability Heuristics
[object Object],[object Object],[object Object],[object Object],Definition of Heuristic 1
 
[object Object],[object Object],[object Object],Definition of Heuristic 2
 
[object Object],[object Object],Definition of Heuristic 3
[object Object],[object Object],[object Object],Definition of Heuristic 4
 
 
[object Object],[object Object],Definition of Heuristic 5
[object Object],[object Object],[object Object],Definition of Heuristic 6
 
[object Object],[object Object],Definition of Heuristic 7
[object Object],[object Object],[object Object],Definition of Heuristic 8
 
 
[object Object],[object Object],[object Object],Definition of Heuristic 9
[object Object],[object Object],Definition of Heuristic 10
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How a Usability Test is conducted
[object Object],[object Object],[object Object],The Three (3) Types of Usability Tests
[object Object],[object Object],[object Object],Definition of an Exploratory Test
[object Object],[object Object],[object Object],[object Object],Definition of an Assessment Test
[object Object],[object Object],[object Object],[object Object],Definition of a Validation Test
Usability Testing – Benefits of Use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Definitions USABILITY USER EXPERIENCE Any time your brand touches its stakeholders (customers, employees, partners or investors) whether through advertising, direct mail, online or at the store level, they interact with you and your  brand.  These interactions make up the user experience. Usability is the term used to describe the ease of use and satisfaction derived by a user of a particular website by customers, partners, shareholders or other designated users.
Why is User Experience important? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Positive User Experience achieved? ,[object Object],[object Object],[object Object],[object Object],[object Object]
How Usability fits in with business planning BUSINESS STRATEGY MARKETING PLAN INFRASTRUCTURE DEVELOPMENT USABILITY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Project charter  Project organization structure Detailed project plan & budgets Risk assessment of selected strategy & technology  Risk management plan QA plan & assessment reports Issues tracking log Status reports Change of scope document Deliverables sign-off forms Change readiness assessment Change leadership approach & change management plan Sponsorship role map including Brand Advocate Project strategy  Communications plan Feedback mechanisms Innovate Execute Learn Analyze Strategize Project Management Change  Management
Strategic Importance ,[object Object],[object Object],[object Object],[object Object],Each touch point with the customer, the supplier and the employee must reinforce the brand experience.
Technology and the brand ,[object Object],[object Object]
Results of a well-branded User Experience ,[object Object],[object Object],[object Object]
Successfully Branding UI and UE ,[object Object],[object Object],[object Object],[object Object]
User Experience
Brand Identity is more than a Name & Logo ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When Making Promises, Focus  is Everything  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Think Like a Buyer, Not a Keeper ,[object Object],[object Object],[object Object],[object Object]
There Are No Models for Success ,[object Object],[object Object],[object Object]
Thank you.

Contenu connexe

Similaire à Advanced Internet

What’s in your BA Toolbox – Has User experience and Usability gone to the way...
What’s in your BA Toolbox – Has User experience and Usability gone to the way...What’s in your BA Toolbox – Has User experience and Usability gone to the way...
What’s in your BA Toolbox – Has User experience and Usability gone to the way...Glenn Teneycke
 
Requirements Definitions Of The Geospatial Web
Requirements Definitions Of The Geospatial WebRequirements Definitions Of The Geospatial Web
Requirements Definitions Of The Geospatial WebMichael Maclennan
 
Usability in a Multidisciplinary Team
Usability in a Multidisciplinary TeamUsability in a Multidisciplinary Team
Usability in a Multidisciplinary TeamLisa Herrod
 
Redesigning TCS.com with Remote Research
Redesigning TCS.com with Remote ResearchRedesigning TCS.com with Remote Research
Redesigning TCS.com with Remote ResearchChris Farnum
 
Making IA Real: Planning an Information Architecture Strategy
Making IA Real: Planning an Information Architecture StrategyMaking IA Real: Planning an Information Architecture Strategy
Making IA Real: Planning an Information Architecture StrategyChiara Fox Ogan
 
A project guide to ux design vm
A project guide to ux design vmA project guide to ux design vm
A project guide to ux design vmValentina Marzola
 
Majestic MRSS Usability Engineering
Majestic MRSS Usability EngineeringMajestic MRSS Usability Engineering
Majestic MRSS Usability EngineeringMajestic MRSS
 
Web Usability, Consistency, and Content Development 2015 Code(Her)-Hou-Tobolsky
Web Usability, Consistency, and Content Development 2015 Code(Her)-Hou-TobolskyWeb Usability, Consistency, and Content Development 2015 Code(Her)-Hou-Tobolsky
Web Usability, Consistency, and Content Development 2015 Code(Her)-Hou-TobolskyWeimin Hou
 
Discussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docxDiscussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docxmadlynplamondon
 
Know and Delight Your Users: UX Analytics
Know and Delight Your Users: UX AnalyticsKnow and Delight Your Users: UX Analytics
Know and Delight Your Users: UX AnalyticsCemal Buyukgokcesu
 
National e-Learning Laboratory
National e-Learning LaboratoryNational e-Learning Laboratory
National e-Learning LaboratoryStephan Weibelzahl
 
Writing Studio
Writing StudioWriting Studio
Writing Studioalbeaudin
 
The Art and Science of Requirements Gathering
The Art and Science of Requirements GatheringThe Art and Science of Requirements Gathering
The Art and Science of Requirements GatheringVanessa Turke
 
MMRSS Usability Engineering
MMRSS Usability EngineeringMMRSS Usability Engineering
MMRSS Usability EngineeringMajesticMRSS
 
Digital strategy for ebusiness
Digital strategy for ebusinessDigital strategy for ebusiness
Digital strategy for ebusinessVirtu Institute
 
What I Learned In Pr Writing
What I Learned In Pr WritingWhat I Learned In Pr Writing
What I Learned In Pr Writingcwhitin4
 

Similaire à Advanced Internet (20)

What’s in your BA Toolbox – Has User experience and Usability gone to the way...
What’s in your BA Toolbox – Has User experience and Usability gone to the way...What’s in your BA Toolbox – Has User experience and Usability gone to the way...
What’s in your BA Toolbox – Has User experience and Usability gone to the way...
 
Useful interactions
Useful interactionsUseful interactions
Useful interactions
 
Requirements Definitions Of The Geospatial Web
Requirements Definitions Of The Geospatial WebRequirements Definitions Of The Geospatial Web
Requirements Definitions Of The Geospatial Web
 
Usability in a Multidisciplinary Team
Usability in a Multidisciplinary TeamUsability in a Multidisciplinary Team
Usability in a Multidisciplinary Team
 
Redesigning TCS.com with Remote Research
Redesigning TCS.com with Remote ResearchRedesigning TCS.com with Remote Research
Redesigning TCS.com with Remote Research
 
ERS Slide Show
ERS Slide ShowERS Slide Show
ERS Slide Show
 
Making IA Real: Planning an Information Architecture Strategy
Making IA Real: Planning an Information Architecture StrategyMaking IA Real: Planning an Information Architecture Strategy
Making IA Real: Planning an Information Architecture Strategy
 
A project guide to ux design vm
A project guide to ux design vmA project guide to ux design vm
A project guide to ux design vm
 
Majestic MRSS Usability Engineering
Majestic MRSS Usability EngineeringMajestic MRSS Usability Engineering
Majestic MRSS Usability Engineering
 
Web Usability, Consistency, and Content Development 2015 Code(Her)-Hou-Tobolsky
Web Usability, Consistency, and Content Development 2015 Code(Her)-Hou-TobolskyWeb Usability, Consistency, and Content Development 2015 Code(Her)-Hou-Tobolsky
Web Usability, Consistency, and Content Development 2015 Code(Her)-Hou-Tobolsky
 
Discussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docxDiscussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docx
 
Usability_Evaluation
Usability_EvaluationUsability_Evaluation
Usability_Evaluation
 
Usability
UsabilityUsability
Usability
 
Know and Delight Your Users: UX Analytics
Know and Delight Your Users: UX AnalyticsKnow and Delight Your Users: UX Analytics
Know and Delight Your Users: UX Analytics
 
National e-Learning Laboratory
National e-Learning LaboratoryNational e-Learning Laboratory
National e-Learning Laboratory
 
Writing Studio
Writing StudioWriting Studio
Writing Studio
 
The Art and Science of Requirements Gathering
The Art and Science of Requirements GatheringThe Art and Science of Requirements Gathering
The Art and Science of Requirements Gathering
 
MMRSS Usability Engineering
MMRSS Usability EngineeringMMRSS Usability Engineering
MMRSS Usability Engineering
 
Digital strategy for ebusiness
Digital strategy for ebusinessDigital strategy for ebusiness
Digital strategy for ebusiness
 
What I Learned In Pr Writing
What I Learned In Pr WritingWhat I Learned In Pr Writing
What I Learned In Pr Writing
 

Dernier

DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demoHarshalMandlekar2
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterMydbops
 
Visualising and forecasting stocks using Dash
Visualising and forecasting stocks using DashVisualising and forecasting stocks using Dash
Visualising and forecasting stocks using Dashnarutouzumaki53779
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenHervé Boutemy
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!Manik S Magar
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brandgvaughan
 
unit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxunit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxBkGupta21
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxLoriGlavin3
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESmohitsingh558521
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024Lorenzo Miniero
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 

Dernier (20)

DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demo
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Scale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL RouterScale your database traffic with Read & Write split using MySQL Router
Scale your database traffic with Read & Write split using MySQL Router
 
Visualising and forecasting stocks using Dash
Visualising and forecasting stocks using DashVisualising and forecasting stocks using Dash
Visualising and forecasting stocks using Dash
 
DevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache MavenDevoxxFR 2024 Reproducible Builds with Apache Maven
DevoxxFR 2024 Reproducible Builds with Apache Maven
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!Anypoint Exchange: It’s Not Just a Repo!
Anypoint Exchange: It’s Not Just a Repo!
 
WordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your BrandWordPress Websites for Engineers: Elevate Your Brand
WordPress Websites for Engineers: Elevate Your Brand
 
unit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptxunit 4 immunoblotting technique complete.pptx
unit 4 immunoblotting technique complete.pptx
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 

Advanced Internet

  • 1.
  • 2. Usability Engineering, Generic Usability Testing, and Development of a Digital Dynamic Usability
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.  
  • 14.
  • 15.  
  • 16.
  • 17.  
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.  
  • 23.
  • 24.
  • 25.
  • 26.  
  • 27.
  • 28.
  • 29.
  • 30.  
  • 31.
  • 32.
  • 33.
  • 34.  
  • 35.
  • 36.  
  • 37.
  • 38.
  • 39.  
  • 40.  
  • 41.
  • 42.
  • 43.  
  • 44.
  • 45.
  • 46.  
  • 47.  
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56. Definitions USABILITY USER EXPERIENCE Any time your brand touches its stakeholders (customers, employees, partners or investors) whether through advertising, direct mail, online or at the store level, they interact with you and your brand. These interactions make up the user experience. Usability is the term used to describe the ease of use and satisfaction derived by a user of a particular website by customers, partners, shareholders or other designated users.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 65.
  • 66.
  • 67.
  • 68.

Notes de l'éditeur

  1. Our brand building offerings utilize both online and off-line media to help clients create high-impact customer experiences develop consistent brand messages leverage the right blend of media formats to meet objectives