Principles of Author Expierience (AX101)
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Lightning talk presented at #cslondon13 - the basic principles to make content management systems more usable and to have greater value.
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Principles of Author Expierience (AX101)
- 1. PRINCIPLES OF AUTHOR EXPERIENCE Rick Yagodich @think_info Rick Yagodich @think_info
- 2. Pop quiz What is the purpose of a CMS? Rick Yagodich @think_info
- 3. Pop quiz A: To be the butt of a bad joke… There’s a reason it’s called a Rick Yagodich @think_info
- 4. Purpose of a CMS The true reason for having a CMS is to the of managing the content lifecycle from creation, through use, to archiving. Rick Yagodich @think_info
- 5. CS Forum Panel Question Question as asked: Why do content people hate so much? Rick Yagodich @think_info
- 6. CS Forum Panel Question Question as asked: Why do content people hate so much? Correct question: Why do content people hate so much? Rick Yagodich @think_info
- 7. Problem • They do not understand content • Exposes inner workings • Requires paradigm adoption Rick Yagodich @think_info
- 8. Solution #1 • Talk in human terms • Appropriate to the specific business • Easy to learn, and remember Fit-for-purpose language Rick Yagodich @think_info
- 9. Solution #2 • The content I want access to • In chunks that make sense to me • Findable based on my mental model • Flexible content storage Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 10. Problem • Content tied to presentation • Content tied to context • Content tied to behaviour • Presentation/context/behaviour tied to device Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 11. Solution #3 • Structured content types • Build sequence and narrative flow • Emphasis, proximity, hierarchy • Relative associations Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 12. Solution #3 • Structured content types • Build sequence and narrative flow • Emphasis, proximity, hierarchy • Relative associations Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 13. Solution #4a • Contextual presentational models • Adaptive presentation • Reusability & repurposability Flexible output Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 14. Solution #4b • Adaptive preview from author • Behavioural previewing Flexible output Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 15. Problem • Linking/association based on pages • Sequence/flow review missing • Lack of content association Flexible output Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 16. Solution #5 • Linking based on content, not pages • Author search/filtering on any metadata • Flexible triggers CM tools Flexible output Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 17. Solution #6 • Dependency awareness (clean-up) • Associated context grouping • Learning systems • Helpful suggestions SAC CM tools Flexible output Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 18. Hierarchy of AX needs SAC CM tools Flexible output Associative structured content Content accessibility Fit-for-purpose language Rick Yagodich @think_info
- 19. Question… • Structured content vs ease of use • That’s not how humans think • More work is needed • Content must lead the implementation Rick Yagodich @think_info
- 20. More… ? “Structured content and the author experience” 14-15 November eBay offices, Richmond Rick Yagodich @think_info