3 factors driving the $50 billion youth mobile messenger market.
Snapchat, Kik, Line, Whatsapp, Facebook messenger, WeChat, YikYak... these mobile messenger apps are now replacing "traditional" social media, and fast becoming the de-facto mobile experience for Gen Y Millennials and Gen Z.
What's driving the growth? How important is privacy in the appeal of mobile messenger apps? How are youth using mobile messenger apps within their social networks?
15. www.TotalYouthResearch.com
“it’s where all your friends are
constantly checking, they may
check Instagram once or twice
a day but they're checking
Snapchat 20 times a day.”
23. www.TotalYouthResearch.com
4%
4%
4%
8%
8%
9%
10%
25%
32%
35%
Top Mobile Messenger Apps for Millennials
Facebook Messenger
SOURCE: GLOBAL WEB INDEX Q3-Q4 2014
% used in last month 17-31 years (exc China)
FACEBOOK DOMINATES BUT GROWTH SLOWS
Facebook dominates the mobile messenger
market by default but new entrants continue to
eat up market share
Whatsapp
Skype
Viber
WeChat
Line
Snapchat
Kakao
Kik
Tango
www.TotalYouthResearch.com
41. www.TotalYouthResearch.com
41%
66%
73%
88%
Why do you prefer mobile to PC
messenger apps?
Parents track my online PC activity
Friends don’t use PC messenger
Can’t send pictures stored in phone
No login every time
SOURCE: PORTIO RESEARCH 2013
US, UK & Canada 14-17 years
PRIVACY SELLS
For Millennials,
privacy is a key selling
point. Privacy is more
important than
functionality
www.TotalYouthResearch.com
42. said the #1 reason
they used
Snapchat was
because it didn’t
store messages
77%
source: Mobile Squared 2014
www.TotalYouthResearch.com
www.TotalYouthResearch.com
44. www.TotalYouthResearch.com
17%
45%
61%
92%
Which of these friend groups
would you invite to Snapchat?
Close friends I trust to never share message
Friends I’d forgive if they shared
Most friends
Others
SOURCE: MOBILESQUARED 2014
TRUST IS KEY
Millennials care
about privacy and
share more with
people they trust.
www.TotalYouthResearch.com
46. www.TotalYouthResearch.com
Messenger
Mobile Dating
Mobile Video
Mobile Games
CLOSE FRIENDS
FRIENDS OR
SMALL GROUPS
OF FRIENDS
STRANGERS
ALONE
most common social context / usage scenario for Millennials
We need to understand messenger use in its Social
Context to know where the market is heading.
www.TotalYouthResearch.com
47. www.TotalYouthResearch.com
62%
77%
83%
94%
Social Media is About Maintaining
not Creating Networks
Maintain Friendship
See if they tag back
Tell others I like them
SOURCE: FRIENDSHIP 2.0 2014
Use nicknames
% most common reason why tag photos of contacts
MAINTAIN NOT GROW
Millennials want
tools to maintain
existing networks not
grow or expand new
ones
www.TotalYouthResearch.com
53. www.TotalYouthResearch.com
40%
55%
61%
74%
Most Popular Subjects Discussed
in Late Night Messenger Sessions
Relive memorable events of the day
Planning after school metopes
News & updates about peers
Upcoming events
source: Portio Research 2013
US & Canada aged 14-17
www.TotalYouthResearch.com
57. www.TotalYouthResearch.comslide
Offline Analog Contact
the need to belong
the need to be
significant
The Goal:
OFFLINE IS THE MOMENT OF TRUTH
All youth marketing needs to use online to augment not replace the offline experience
57
www.TotalYouthResearch.com
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www.TotalYouthResearch.com
65. www.TotalYouthResearch.com
Get the ul(mate
guide to youth
genera(ons Y & Z
Get answers to these 3 ques(ons:
Who are they?
What do they want?
How do we give it to them?
www.totalyouthresearch.com/total-‐youth-‐handbook
66. If you’re interested in
messenger apps and
the youth marketing,
click the link in the following slide
to get access to my free
explainer video…