2. INTRODUCTION
Concept of e-government started in early 1990s
High potential channel for supporting a frontend
and back end applications.
Internet brings more transparency and faster
services
3. WHAT IS E-GOVERNMENT ?
It is the
transformation of government
to provide
Efficient
Convenient &
Transparent
Services
to
the Citizens & Businesses
through
Information & Communication Technologies
4. ACCORDING TO WORLD BANK
E-Government refers to the
Use of information technologies that have
the ability to transform relations with
citizens, businesses, and other arms of
government .
These technologies can serve better
delivery of government services to
citizens.
4
5. WHY E-GOVERNMENT
1. citizen service
2. provide access to information to
empower citizens
3. so that they can make better lives,
for themselves and for the next
generation.
8. WHAT DO LEADING NATIONS AIM IN EGOV?
Interactive
Public
Services
Public
Procurement
Public
Internet
Access
Points
Broadband
Connectivity
Interoperability
Culture &
Tourism
Secure G2G
Communicat
ions
9. E-GOVERNMENT & E-GOVERNANCE
e-Government
Transformation of Government
Modernization of processes & functions
Better delivery mechanisms
Citizens are recipients
e-Governance
A decisional process
Use of ICT for wider participation of citizens
Citizens are participants
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E-Governance refers to the development and enforcement of the policies,
laws and regulations necessary to support the functioning of govermental
units, while E-Government refers to the use of information technologies by
government agencies .
10. EXAMPLES OF E-SERVICES – G2C
• Birth Certificate
• Health Care
• School Admission
• Scholarships
• e-Learning
• Examination Results
• Employment Services
• Vehicle Registration
• Driver’s License
• Passport/Visa
• Agriculture
• Land Record
• Property Registration
• Marriage Certificates
• Taxes
• Utility Services
• Municipality Services
• Pensions
• Insurance
• Health Care
• Death Certificate
11. EXAMPLES OF E-SERVICES – G2B
Close
Expand
Operate
Start-up Explore
Opportunities
•Approvals
•Permissions
•Registrations
•Returns
•Taxes
•Permits
•Compliance
•Approvals
•Permissions
•Project Profiles
•Infrastructure
•State Support
•Approvals
•Compliance
13. BENEFITS TO GOVERNMENT
Law & Policy-making
e-Government can be a catalyst for legal reform
Wider & faster dissemination of laws
Faster & better formulation of policies
Better Regulation
Registration & Licensing - speedier
Taxation – better revenues
Environmental Regulations – better compliance
Transportation & Police – more transparency
More efficient Services to Citizens & Businesses
Better Image
Cost-cutting
Better targeting of benefits
Control of corruption
14. BENEFITS TO BUSINESS
Increased velocity of business
E.g Tradenet of Singapore
Ease of doing business with Government
e-Procurement
Better Investment climate
Transparency
15. BENEFITS TO CITIZENS
Cost and time-savings
Certainty in getting services
Better quality of life
Ease of access of information
Added convenience – multiple delivery channels
Possibility of self-service