TIMING IS EVERYTHING TUTORIAL PACING Viqui Dill, Technical Communications Leader, American Woodmark Corporation Tutorials need to be paced carefully. Too fast and folks don't learn. Too slow and they lose interest. This presentation discusses how to find a balance so that your tutorials are both engaging and effective, so that the pace is just right. Highlights include designing for the audience: creating engaged students by giving them what they need—to See/hear/touch, time to reflect, and to know what’s next; creating well-paced material that is “sticky”. See this presentation live at the STC 2015 Summit in Columbus http://lanyrd.com/2015/stc15/sdkptm/

1. TIMING IS EVERYTHING
TUTORIAL PACING
Viqui Dill, Technical Communications Leader, American Woodmark Corporation
Tutorials need to be paced carefully. Too fast and folks don't learn. Too slow and they lose interest. This presentation
discusses how to find a balance so that your tutorials are both engaging and effective, so that the pace is just right.
Highlights include designing for the audience: creating engaged students by giving them what they need—to
See/hear/touch, time to reflect, and to know what’s next; creating well-paced material that is “sticky”.
Audio elements as objects
Silence separates phrases, sentences, ideas
Audio example
PUTTING IT ALL TOGETHER
Example: Combined pacing of audio and video

2. Example: Combined pacing of audio and video
SUMMARY OF CONCLUSIONS:
 Design for audience
 Engaged students need
o See/hear/touch
o Time to reflect
o To know what’s next
 Well-paced material is “sticky”
AUTHOR CONTACT INFORMATION
Viqui Dill
Technical Communications Leader,American Woodmark Corporation
131 Dawson Drive, Winchester,VA 22602
540.303.0323 vdill@woodmark.com twitter @viqui_dill.