The Art of Giving Constructive Feedback-excellent for training

THE ART OF GIVING
CONSTRUCTIVE FEEDBACK

The Art Of Giving Constructive
Feedback

 Feedback – both positive and
negative – reflects the progress
of any
team/organization/individual.
The delivery of effective
feedback is a skill that must
essentially be mastered by a
good leader/manager.

 The art of providing an effective
feedback takes a lot of practice
and skill.

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Broad Guidelines to Providing
Effective Feedback
 Make the tone a positive one and
base the feedback on facts
 Time it right. Too late or too early will
render it ineffective.
 Limit the focus, do not speak discuss
peripheral issues.
 Make feedback a routine part of
work.
 Do not provide negative feedback in
public – always ensure appreciation is
also delivered effectively.

Feedback: The Need For An Effective
One
 Why you need to provide feedback?

 In a corporate scenario, every employee needs
to be told about his weaknesses/strengths.

 For a team leader it is important to maintain
performance standards by delivering effective
feedback.

 Feedback is a channel for effective
communication across hierarchies, between
teams, and from stakeholders.


Feedback: An Ideal Scenario

 The main purpose of a feedback is to improve
a given situation.

 Feedback allows the benchmark has to be
identified and has a positive focus.

 Feedback allows for both appreciation and
criticism to flow through the team/organization.

 An ideal feedback helps formulate a robust
action plan for enhancing the
individual’s/team’s performance


Need Of The Hour: Different
Situations
 Feedback is extremely important in various segments of
life. Every human being needs effective feedback for
growth and to develop confidence. In a broad
classification we can conclude that feedback is
extremely essential in the following areas.

 Corporate organizations
 Students in school and universities
 Players in professional sports arena
 Team-working environments
 Professional and non-profit outfits


The Golden Rule: Be Part Of The
Solution Not The Problem
 The golden rule of an effective feedback is to
improve and make a given situation better.

 while providing feedback remember not to
become extremely critical and sound like a
problem ringer.

 A feedback must have solutions and must
effectively present a solution for the
betterment of any given situation. Be positive.
The mantra is to motivate.

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Just Like Every Move, The Effective
Feedback Has To Timed To Perfection
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Like A Well Oiled Machine, Regular
Feedbacks Work Best
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Focus On An Issue; Do Not Talk
About Too Many Issues
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Avoid Delivering Feedback In Public
– Unless It Is Positive
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Negative Feedback: Stick To The Situation
Or The Issue And Not The Person

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Effective Feedback: Sign of a good
leader
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Making Yourself Heard – And Listen
Too
 Feedback is not a criticism. The best feedback can be delivered
when both the provider and the receiver agree to work together at
resolving the situation.

 The feedback provider, in order to be heard, needs to maintain a
healthy attitude and refrain from any personal involvement.
 Being a good listener helps. Quite often allowing the feedback
receiver talk his/her mind reveals a whole new picture.

 Learn to gracefully listen to criticism; accept it impersonally and
subjectively


The Art Of A Science Called Feedback
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The Art of Giving Constructive Feedback-excellent for training

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The Art of Giving Constructive Feedback-excellent for training