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Finders Keepers:  Effective Search Design Tom Chi
Do you need search? ,[object Object],SEO Social Direct/App Content  (or aggregator) Ads/Direct Search SEO/SEM Social Partners Goods (or aggregator) Direct/Rev-Share/Ads Search Service/ Utility Subs Search Consumer Orgs Ads Marketplace Fees Search Buyers Sellers Ads
Using Search Beyond Search ,[object Object],[object Object]
Effective Search Technology ,[object Object],[object Object],[object Object],[object Object],search query search box results page
Search Logs - Query Analysis ,[object Object],buy rainbow unicorns search Nouns for strong indexing Adjectives for refiners Verbs for item actions
Informing Backend Structure buy rainbow unicorns search Leaping Rainbow Unicorn - $54 Unicorn fans, get ready to rock!  With a fierce rainbow mane, and a spike of pure gold, leon the leaping unicorn… Unicorn in Rainbow Meadow - $22 Legions of Butterflies, Bunnies, and Flowers have come to rainbow meadow, each with songs to share!  Maestro Unicorn leads… Rainbowz brand Unicorn - $39 Legions of Butterflies, Bunnies, and Flowers have come to rainbow meadow, each with their own songs to share!  Maestro Unicorn leads… Buy now! Buy now! color: rainbow  |  white  |  gold  |  mottled  |  sparkle refiners keywords actions
Effective Search Design buy rainbow unicorns search Leaping Rainbow Unicorn - $54 Unicorn fans, get ready to rock!  With a fierce rainbow mane, and a spike of pure gold, leon the leaping unicorn… Unicorn in Rainbow Meadow - $22 Legions of Butterflies, Bunnies, and Flowers have come to rainbow meadow, each with songs to share!  Maestro Unicorn leads… Buy now! Buy now! color: rainbow  |  white  |  gold  |  mottled  |  sparkle ping Rainbow Unicorn - $54 corn fans, get ready to rock!  With a fier  bow mane, and a spike of pure gold, le leaping unicorn… : rainbow  |  white  |  gold  |  mottled ow unicorns in Rainbow Meadow  Butterflies, Bunnies, and  ow Unic ready to r
Scannability, not Readability ,[object Object],[object Object],[object Object],Context   keyword   context   context,  and  more  text   that   provides   further  context  until the   next   keyword  revealing   even  more. In Theory…
In Practice… While Browsing While Searching “ Cognitive Budget” being Expended
Visual Rhythm for Multimedia ,[object Object],[object Object],[object Object]
Graphical clustering, but text is scattered and too difficult to scan. Good pacing, several ways / attributes to scan results.  Uniform relevance vector.
Assistance, Spelling, Refiners ,[object Object],[object Object],[object Object],query search query assistance query  term2 query tastic term3 Did you mean:  spell correction? refiners
Additional Design Pointers ,[object Object],[object Object],[object Object],query search x x Option 1 Option 2 select query search Leaping Rainbow Unicorn - $54 Unicorn fans, get ready to rock!  With a fierce rainbow mane, and a spike of pure gold, leon the leaping unicorn… Unicorn in Rainbow Meadow - $22 Legions of Butterflies, Bunnies, and Flowers have come to rainbow meadow, each with songs to share!  Maestro Unicorn leads… $36 $18 $13 $149
Q&A ,[object Object],[object Object]

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Designing for Search: Finders Keepers by Tom Chi, Google

  • 1. Finders Keepers: Effective Search Design Tom Chi
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Informing Backend Structure buy rainbow unicorns search Leaping Rainbow Unicorn - $54 Unicorn fans, get ready to rock! With a fierce rainbow mane, and a spike of pure gold, leon the leaping unicorn… Unicorn in Rainbow Meadow - $22 Legions of Butterflies, Bunnies, and Flowers have come to rainbow meadow, each with songs to share! Maestro Unicorn leads… Rainbowz brand Unicorn - $39 Legions of Butterflies, Bunnies, and Flowers have come to rainbow meadow, each with their own songs to share! Maestro Unicorn leads… Buy now! Buy now! color: rainbow | white | gold | mottled | sparkle refiners keywords actions
  • 7. Effective Search Design buy rainbow unicorns search Leaping Rainbow Unicorn - $54 Unicorn fans, get ready to rock! With a fierce rainbow mane, and a spike of pure gold, leon the leaping unicorn… Unicorn in Rainbow Meadow - $22 Legions of Butterflies, Bunnies, and Flowers have come to rainbow meadow, each with songs to share! Maestro Unicorn leads… Buy now! Buy now! color: rainbow | white | gold | mottled | sparkle ping Rainbow Unicorn - $54 corn fans, get ready to rock! With a fier bow mane, and a spike of pure gold, le leaping unicorn… : rainbow | white | gold | mottled ow unicorns in Rainbow Meadow Butterflies, Bunnies, and ow Unic ready to r
  • 8.
  • 9. In Practice… While Browsing While Searching “ Cognitive Budget” being Expended
  • 10.
  • 11. Graphical clustering, but text is scattered and too difficult to scan. Good pacing, several ways / attributes to scan results. Uniform relevance vector.
  • 12.
  • 13.
  • 14.