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10 Characteristics Of 
Great Value Propositions 
Are embedded 
in great business 
models 
Focus on the 
jobs, pains, and 
gains that 
matter most to 
customers 
Focus on 
unsatis ed jobs, 
unresolved pains 
and unrealized 
gains 
Target few jobs, 
pains, and gains, 
but do so 
extremely well 
Go beyond 
functional jobs 
and address 
emotional and 
social jobs 
Align with how 
customers 
measure success 
Focus on jobs, 
pains, and gains 
that a lof of 
people have, 
or that some 
will pay a lot of 
money for 
Differentiate 
from competition 
on jobs, pains, 
and gains that 
customers care 
about 
Outperform 
competition 
substantially 
on at least 
one dimension 
Are dif cult 
to copy 
1 
2 
3 
4 
5 
Value Proposition Design 
www.strategyzer.com/value-proposition-design 
#vpdesign 
6 
7 
8 
9 
10 
Disappointed by the failure of a good idea? #VPDesign helps you 
systematically build products  services that customers want!

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