Contenu connexe Similaire à UX for Developers Similaire à UX for Developers (20) Plus de Pek Pongpaet (15) UX for Developers1. User Experience
for Developers
Pek Pongpaet
@pekpongpaet #cwc
ChicagoWebConf 2012 #cwc
2. User Experience
for Developers
(non-humans)
Pek Pongpaet
@pekpongpaet #cwc
ChicagoWebConf 2012 #cwc
19. Metrics UX Improves
• reduced support costs
• customer retention length
• higher customer satisfaction
• brand awareness
• category leadership
• higher price points
• industry accolades
• proliferation, integration (like Twitter)
• no cost marketing (word of mouth, free pr)
57. Be like Edison
“I tested no fewer than 6,000 vegetable
growths, and ransacked the world for
the most suitable filament material.”
- Thomas Edison
64. “Force the user to take actions
e.g. don't allow them to click the
logo in the header and "escape
out the flow”
- Andy Johns, Product Manager of User Growth at Quora