1. busin ess model
as sessm ent
a co urse prepared
er
by alex osterwald
an d yves pigneur
with cédric gaspoz
2. e -business
serv ice design
s cenario & s torytelling
t ask analysis
p rototyping
service to business
from
ueprint & v isualization
bl
service innovation
ess model innovation
busin
busin ess model
business m odel design
s model as sessment
‣busines
16. pre ssures
COMPETITORS
(INCUMBENTS)
NEW ENTRANTS
(INSURGENTS)
INDUSTRY
SUBSTITUTE PRODUCTS
FORCES
AND SERVICES
SUPPLIERS AND OTHER - competitive analysis -
VALUE CHAIN ACTORS
STAKEHOLDERS
19. Prediction ...
“ shortcomings to be seriously considered
This 'telephone' has too many
as a means of communication. The device
is inherently of no value to us.
”
West Union internal memo, 1876
20. Prediction ...
“ this country and walked with the best
I have travelled the length and breadth of
people, and I can assure you that data
processing is a fad that won't last out the
year.
”
The editor of management books at Prentice-Hall, 1957
21. Prediction ...
“ for maybe five computers.
I think there is a world market
”
Thomas Watson, chairman of IBM, 1943
22. Prediction ...
“ would want a computer in their
There is no reason anyone
home.
”
Ken Olsen, President and founder of Digital Equipment Corp., 1977
33. “ Scenarios are a way of developing
alternative futures based on different
combinations of assumptions, facts and
trends, […] Building scenarios will force
asking relevant questions and identify a
range of possible choices or events.
”
Roger Caldwell, 2002
Anticipating the future
cals.arizona.edu/futures/
34.
35. scenario planning
accordin g to Caldwe
ll
^
identify driving forces and plausible trends
combine them to get a series of scenarios
under the form of stories …
36. 973 STORY
1
http://www.flickr.com/photos/tortugaone/2355765592/
61. “ Market boundaries are
not given. They are
reconstructed by the
actions & beliefs of
industry players.
”
Kim & Mauborgne
Blue Ocean Strategy
62. RED OCEAN BLUE OCEAN
• compete in existing markets • create uncontested markets
• beat the competition • make competition irrelevant
• explore existing demand • create & capture new demand
• make the value/cost trad-off • break value/cost trad-off
• align with differentiation OR low • align with differentiation AND
cost low cost
[Kim & Mauborgne (2002) Charting Your Company's Future]
63. A strategy canvas ...
o Kim & M
^
auborgne
ac cording t
a way to visualize the strategic profile
based on the factors that affect competition
showing the strategic profile of competitors
identifying which factors they invest in
strategically
64. CHARTING THE OFFER’S FACTORS
[Kim & Mauborgne (2002) Charting Your Company's Future]
66. eliminate raise
e factors s should
hich of
th Whic h factor
W
ry takes a bove the
that the indus
t
be ra ised well
hould be standard?
for granted s i ndustry's
?
e liminated
r s should
rs shoul
d Wh ich facto
Wh ich facto d that th
e
w ell below be create
be reduced has never
s tandard? industry
the in dustry's
offered?
reduce
[Kim & Mauborgne (2002) Charting Your Company's Future]
create
69. ^
disruptive technology
Christensen
according to
results in worse product performance,
at least in the near-term
brings to the market a very different value
proposition than had been available previously
typically cheaper, simpler, smaller, and,
frequently, more convenient to use
[But, they generally] under perform established
products in mainstream markets.
70. ive
pt
sru
performance
di
t
marke
new replaces old technology
market for
old technology
market for
new technology
time
[Christensen, 1997]