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Frido van Driem
@fridovandriem
Co-Founder & Chief Evangelist
#AoCC2015 #contentcuration
CREATION
vs
CURATION
CURATION
!
use parts of work
from others
AGGREGATION
!
zeef is like the
directory of a library
CURATION
!
old content
in new context
CITATION
!
legal
content curation
CITATION
!
legal
content curation
- work has been published
- don’t use more than
necessary
- new context
- give credit
EMBEDDING
!
Svensson & Bestwater
CURATE
LIKE A
GENTLEMAN
CREATIVE COMMONS
Sources
Creative Commons
!
CC BY-SA, CC BY-ND, CC BY
!
Flickr, Compfight, Photopin
500px, Google Advanced Search
CHECKLIST
!
content curation
no, except
!
* permission
* license
* creative commons
* citation
* +/-140 years old
!
always credit the author
foto: CC BY Mirage floors
!
www.charlotteslaw.nl | 06 28917463 | mail@charlotteslaw.nl
ZEEF - The Art of Content
Curation 2015
HowardsHome
The roles of Content Curation for
knowledge sharing & content marketing
January 14th 2015
Jeroen Riekwel - @jeroenriekwel
#howardshome
Getting to know each other
• HowardsHome has been gathering, filtering and enriching
online news and social media content for the past 15 years
• Our customers curate this content to inform employees,
customers, members and fans
• Over 300 organizations use our solutions in all kinds of
branches
The roles of Content Curation in business
• Gathering & Sharing
links, quotes on social
media, blog
“Personal branding”
• Sharing via social media,
newsletters, site & blog
• Info & knowledge
sharing
“Content Marketing &
Thought Leadership”
• E-mails with links
• Twitter favorites
• RSS-readers
“Finding information
& inspiration”
• Sharing with collegues
via Intranet portal,
Sharepoint, Yammer,
etc.
“Knowledge sharing &
internal communication”
External
Internal
Individual Team / Organization
Enter Content Curation: different levels
Gather and share
existing (external)
content e.g. RT’s
Combine external
content with
internal content e.
g. social media
posts
Summerize,
enrich, add value
and vision e.g.
blogposts
Gather multiple
sources, add
comprehensive
overview and
clarification e.g
e-books,
whitepapers
EFFORT
E
F
F
E
C
T
Contact
Jeroen Riekwel - @jeroenriekwel
Meer info
curation.nl
howardshome.com
The Artist of Content Curation
Eric Kokke
Marketing Manager GO opleidingen
Analyseren en meten
Presenteren
_Unacademic
map and navigate the
web’s learning resources
together
→
Unacademic_
get lost or find your
way on personal learning
journeys
→
Unacademic_
track your individual
and collective progress
→
Unacademic_
open source ecosystem
with web and mobile
applications and widgets
→
_Unacademic
learn by
dwelling
@yeehaa
Art of
content
creation
Marian Pronk
Elvire Jaspers
Chantal Cammaert
Mario Grunitz
ietsmooier =
review site
3,000+ reviews
200+ treatments
500+ clinics
1,000+ specialists
ietsmooier is a review
site COSMETIC
treatments (invasive &
non-invasive).
ietsmooier has a firm
position in a LARGE
AND FAST GROWING
market, where cosmetic
treatments become
more and more
ACCEPTED
Publicly generated content
COMPLI
MENTS
OF
YOUR
CUST
OMER
•  Social proof
•  Influences the ranking of site
•  Trust
–  86% of people prefer to be advised by
peers
Intermediair*in*
products*/*
services*
Review*site*
*
Review*by*invite* Review*open*to*all*
•  Booking.com*
•  Airbnb*
•  Werkspot*
N.a.*
•  Bol.com*
•  Wehkamp*
•  Tripadvisor*
•  Yelp*
•  Iens.n **
•  ietsmooier.nl*
•  Independer*
Type of review sites
Anyone can review anything and anyhow…. right?
Amount of fake reviews expected to be 10%-20%
Yelp: “20% of reviews written and submitted are
never displayed”
How to improve the
quality and
authenticity of
reviews?
•  Filtering on relevance & quality
•  Use a mix of algorithms and human
moderators to separate fraudulent reviews
from genuine
•  Strict policy to companies (tougher for repeat
offenders)
•  Review Trackers
THANK YOU
FOR YOUR
ATTENTION
marian@ietsmooier.nl
06 26234950
Almost all the knowledge is already available on the web.
All you need is someone to guide you to it.
@woutlabanwww.gibbon.co
What is the impact of the social web on how we learn?
Social Learning = Receiving & sharing knowledge
Social Learning = Receiving & sharing knowledge
Social Media:
- Twitter
- LinkedIn
- Facebook
- Quora
- etc.
Yet, what changed over the last few years is
what do we do with this information.
Social Networks:
- Twitter
- LinkedIn
- Facebook
- Quora
- etc.
Productivity Tools:
- Evernote
- Pocket
- Dropbox
- Google Drive
- etc.
Everybody shares,
Everybody shares, everybody curates!
Everybody shares, everybody curates!
- Articles
- Videos
- Presentations
- Photos
- etc.
- Evernote
- Twitter
- Linkedin
- Pocket
- Gibbon
- Zeef
!
"
What is Social Learning
Personal bubble of knowledge created by different social networks.
Combination of receiving and sharing.
Casual/informal learning (no testing, repeats, or control).
A personal and chaotic process.
Continuous & small chunks.
✓
✓
✓
✓
✓
What is the impact of the social web on how we learn?
Learning, working and personal tools are merging. Personal and
professional learning is under control of the individual.
— Jane Hart
But context and relevance are often still missing…
Simple lists to collect & share the knowledge of the web
Simple lists to share the knowledge of the web.
Playlists for Learning
Curate and follow, any topic on any device.
Februari 2014
Learning, working and personal tools are merging. Personal and
professional learning is under control of the individual.
— Jane Hart
What can curation do for companies & more important for
Learning & Development within companies?
The current situation
Industries are changing faster then ever.
Individuals are taking control of their own development.
Formal, classroom training is ineffective & expensive.
✓
✓
✓
How we learn in organizations
$
What is Social Learning
Personal bubble of knowledge created by different social networks.
Combination of receiving and sending.
Casual/informal learning (no testing, repeats, or control).
A personal and chaotic process.
Continuous & small chunks.
✓
✓
✓
✓
✓
“You can facilitate it, you can support it, you can help make it
happen… But you can’t manage it!”
— Charles Jennings
$
Your role as on organization is to facilitate an environment
where this knowledge can be shared.
Empower experts to bring knowledge form their network into
your organization.
!
!
!
!
Social learning for organizations
Use the personal knowledge bubbles of your employees.
Make knowledge accessible. (Gibbon ;-))
Chaos is ok, it’s not about control here.
Community/culture driven.
Empower experts in your organization to share about their domain.
✓
✓
✓
✓
✓
% ⏲ 'The channel
you choose
At a
relevant time
Knowledge
you need
5 tips, to create a Social Learning environment:
1. Remove al hierarchical barriers to share knowledge. Make it peer-to-peer.
2. Allow curating and consuming within the daily workflow.
3. Encourage to share personal thoughts and ideas with the curated resources.
4. Create room for social interaction.
5. Find the right channels to access knowledge that fit your culture.
I would love to talk, let’s get in touch!
wout@gibbon.co| @woutlaban
Want to know more about Social Learning?
Take a look at my Gibbon playlist:
gibbon.co/woutlaban
www.gibbon.co
The legal aspects of content curation
case examples
Merel Teunissen / @merelteunissen
Almost all content on the internet is protected by copyright law.
Today I will discuss how you legally curate someone else’s
content.
@merelteunissen
Five common ways to legally use copyrighted content
1. Permission author
2. Quotation right
3. Hyperlink and embedded link
4. Creative Commons
5. Public domain
@merelteunissen
1. Permission author
Use content only in that way you have permission for.
@merelteunissen
22tracks is author licensed by Dutch collecting society Buma/Stemra
2. Quotation right
Requirements quote:
1. ‘Serious’ expressions
2. From a published source
3. Clearly indicate the source
4. Proportionality and functionality
@merelteunissen
2. Quotation right
1. A ‘serious’ expression
Only quote in ‘serious’ expressions.
For serious purposes.
@merelteunissen
2. Quotation right
2. From a published source
You can only quote from a published source.
Not from unlawfully published content.
@merelteunissen
Unlawfully quoted content. Photo was never published by Playboy.
2. Quotation right
3. Clearly indicate the source
Clearly indicate the source including the authors name
(as far as reasonably possible)
@merelteunissen
Lawfully indicated source on 101cookbooks.com
2. Quotation right
4. Proportionality and functionality
Proportional - you can’t quote more than necessary.
Functional - the quote has to be relevant to the context of
the text.
@merelteunissen
Quote: not proportional and functional
Quote: proportional and functional
Five common ways to legally use copyrighted content
1. Permission author
2. Quotation right
3. Hyperlink and embedded link
4. Creative Commons
5. Public domain
@merelteunissen
3. Hyperlink and embedded link
The content was placed on a freely accessible website.
Hyperlink - allow users to click their way from webpage
to webpage.
Embedded link - allow users to publish copyrighted content
by the use of framing technology.
@merelteunissen
Curated content via hyperlinks.
Curated content via embedded links.
4. Creative Commons
A copyright license system which provides authors an easy
way to give the public permission to share and publish their
content on its own conditions.
@merelteunissen
search.creativecommons.org
unsplash.com - content licensed under Creative Commons
5. Public domain
The duration of a copyright is 70 years after the death of the
author. When these 70 years have passed the content is free
to the public domain.
@merelteunissen
Rijksstudio by Rijksmuseum
IN SUMMARY
Five common ways to legally use copyrighted content
1. Permission author
2. Quotation right
3. Hyperlink and embedded link
4. Creative Commons
5. Public domain
@merelteunissen
Questions? Need advice?
Merel Teunissen
teunissen@vwsadvocaten.nl
020 675 88 21
06 246 058 46
Table change
The Business of Content Curation
The Future is for Those Who Know How To Organize Information
Robin Good - Amsterdam - Jan. 14th 2015
Why curation is
such a revolutionary art?
Curiosity
Why curation is
such a revolutionary art?
Curiosity
Because, to curate anything,
you really need to slow down
and pay attention to it.
Actually more than that…
You need to get curious about your subject.
That’s how you can curate it.
Why curation is
such a revolutionary art?
Sense-making
Because to effectively curate something
you really need to first make sense of it
yourself
Why curation is
such a revolutionary art?
Sense-making
Why curation is
such a revolutionary art?
Context - Niche
Because it forces the curator not to focus
just on the subject of his work
as a standalone item,
but to look at it and frame it
within a larger, more specific context
(think DJ or gallery curator):
the interest of those following him
Why curation is
such a revolutionary art?
Context - Niche
Why curation is
such a revolutionary art?
Evaluate - Vet
Because it forces any author to go beyond
representing, reporting or expressing and
into questioning, analysing, sense-making of
what is already available and relevant out
there.
It demands that who takes on this
responsibility understands the opportunity
and risk offered by having to carefully
evaluate whether what has been selected,
summarized and distilled is really worth the
attention and time of others
Why curation is
such a revolutionary art?
Evaluate - Vet
Why curation is
such a revolutionary art?
Trust
Because the emerging new digital curator
is not like the classic journalist, art critic,
or newsbeat reporter or blogger.
He is not just a connoiseur.
He is not just an expert on the subject.
He is foremost a truly trusted person.
One we lend the ability to guide us,
to uncover for us selected specimen,
and to illustrate to us through his eyes,
their value, meaning, relationship and purpose.
Why curation is
such a revolutionary art?
Trust
Why curation is
such a revolutionary art?
Ethics - Values
Because to become a truly trusted person,
the “go-to” reference point for some,
the curator needs to have openly declared
values, ethics and preferences of his own.
Because it is through these values
(rather than just speed, freshness,
popularity, and others) that individuals
select their trusted guides and develop
deep, long-lasting bonds with them.
Why curation is
such a revolutionary art?
Ethics - Values
The curator is a trusted guide
who helps others to explore,
to discover and make sense of
information artifacts within
a specific subject-matter area
What follows is a short selection of real-world examples
of how curating a specific information subject
can give life to useful online public services
that can also be economically sustainable
(if not outright profitable).
Daring Fireball
1
John Gruber’s personal viewpoint
on everything Apple-related
Service offered: A curated analysis of key news and stories
relevant to an audience of Mac nerds, designers,
nitpickers, perfectionists, and connoisseurs of fine
sarcasm.
DaringFireball.net
Business model: Free for all to access
Weekly feed sponsorship + quality ad network (The Deck)
Really Good Emails
2
Best examples of email newsletters
organized by category
Service offered: Curated gallery of commercial email examples
from confirmations to newsletter subscription, to
offers, promotions and more.
Business model: Free for all to access
Leader of market sponsorship by MailChimp
ReallyGoodEmails.com
One Page Love
3
Best examples of one-page websites
Service offered: Curated gallery of one-page website designs and
examples organized by categories, commented
and tagged. Includes also resources, interviews,
articles and one-page specific themes for web
sites.
OnePageLove.com
Business model: Free for all to access
Quality ads and affiliate commissions on templates
Metti da parte e organizza
siti web e pagine interessanti
Startup Digest
4
A guide to all upcoming startup-related events
in a specific country
Service offered: Email newsletter listing all of the upcoming events
related to the world of startups for a specific
country.
StartupDigest.com
Business model: Free subscription
Paid sponsorship and priority display of events
OldVersion
5
Archive of older, dismissed versions
of most software programs
Service offered: Access to huge archive of older releases of free
downloadable software tools from Skype to
iTunes, including games and covering PC, Mac
and Linux editions. and social contacts of top tech
startup journalists
OldVersion.com
Free access to all users
Contextual advertising model: Google AdSense
Business model:
PressFarm
6
Collects, organizes and makes it easy
to find journalists covering new startups
Service offered:
Business model:
Access to updated and curated database of email
and social contacts of top tech startup journalists
PressFarm.com
Free view of all journalists in the database
$9 to access all of their emails
Techmeme
7
The most relevant Silicon-Valley news
for the tech-business-VC community
Service offered:
Business model:
Techmeme was founded in 2005 by Gabe Rivera
as an automated news curation service, like
Google News, but focused on the leading edge of
technology. Starting in 2008, we introduced human
editors to complete the editorial process, and have
now assembled the team presented on the right.
Our experience leads us to believe that a
thoughtful combination of both algorithmic and
human editing offers the best means for curating in
a space as broad as technology. Today,
Techmeme remains independent, bootstrapped,
and privately held
Free for readers
Sponsored stories - Who’s hiring - Events promotion
TechMeme.com
SmartBrief
8
The most relevant, must-read news
in your vertical industry sent to you by email
Service offered:
Business model:
A daily snapshot of social business insights with
news from AllFacebook, ClickZ and other leading
sources. Summaries of what matters to you,
written by expert editors to save you time and
keep you informed and prepared.
Free for subscribers
Paid sponsorships and contextually relevant promotions
for advertising partners
Smartbrief.com
Briefio
9
Quality book content read
and summarized for you
Briefio.com
Service offered:
Business model:
Free membership club providing
best-seller book summaries
Sales of individual summaries starting at $4.99
UserOnBoarding
10
Annotated visual analysis of onboarding
strategies utilized by succesfull startups
Service offered:
Business model:
Step by step visual analysis of onboarding process
adopted by popular online startups
Sales of training materials starting at $249
UserOnBoard.com
Criterion Collection
11
Curated boutique of quality films re-mastered
and bundled with unique additional media
Service offered:
Business model:
Blue-ray re-mastered author films in curated box
sets or collections with rare additional materials,
including photos, interview, unreleased cuts and
clips.
Direct sales of DVDs
Criterion.com
SlideRule
12
trusted guidance to find ideal learn / study
curriculum within open and free access offerings
Service offered:
Business model:
Guided access to the best free courses and
learning programs available online. Curated
learning paths for specific interests. Workshops on
specific topics where students are supported by
individual mentors.. Step by step visual analysis of
onboarding process adopted by popular online
startups
Free access to all basic info and to fully free
learning paths.
Paid workshops with mentors.
Affiliate commissions on promoted paid courses.
SlideRule.com
Business Model Gallery
13
Organized information archive of business models
utilized by successful companies online and off
Service offered:
Business model:
A structured, filterable and searchable database of
all of the available business models utilized by
successful companies from Facebook to
Foursquare. Each company / business model is
captured inside a business model canvas
template.
Free access to three business models.
Paid subscription to access all database.
Training packages that include options going from
workshops to keynotes and bootcamps.
BusinessModelGallery.com
The curator is NOT someone who collects
That person is a collector
The curator is NOT someone who makes lists
That person is a list-maker
The curator is NOT someone who picks
the best news to share
That person is a news editor
The curator is NOT someone who cuts and pastes
other people’s work without even crediting it
That person is a thief
The curator is NOT someone who collects
That person is a collector
The curator is NOT someone who makes lists
That person is a list-maker
The curator is NOT someone who picks
the best news to share
That person is a news editor
The curator is NOT someone who cuts and pastes
other people’s work without even crediting it
That person is a thief
The curator is NOT someone who collects
That person is a collector
The curator is NOT someone who makes lists
That person is a list-maker
The curator is NOT someone who picks
the best news to share
That person is a news editor
The curator is NOT someone who cuts and pastes
other people’s work without even crediting it
That person is a thief
The curator is NOT someone who collects
That person is a collector
The curator is NOT someone who makes lists
That person is a list-maker
The curator is NOT someone who picks
the best news to share
That person is a news editor
The curator is NOT someone who cuts and pastes
other people’s work without even crediting it
That person is a thief
The curator is NOT someone who collects
That person is a collector
The curator is NOT someone who makes lists
That person is a list-maker
The curator is NOT someone who picks
the best news to share
That person is a news editor
The curator is NOT someone who cuts and pastes
other people’s work without even crediting it
That person is a thief
The digital content curator
1. does not just collect, it organizes
labels, titles, tags, categorizes, classifies
2. verifies, vets, checks
does not buy at face value or on the basis of freshness,
popularity, bang
3. provides context
integrates his work in a larger framework that facilitates
understanding for novices
4. offers guidance
introduces to novices, does not take for granted, indicates
where to find more
The digital content curator
1. does not just collect, it organizes
labels, titles, tags, categorizes, classifies
2. verifies, vets, checks
does not buy at face value or on the basis of freshness,
popularity, bang
3. provides context
integrates his work in a larger framework that facilitates
understanding for novices
4. offers guidance
introduces to novices, does not take for granted, indicates
where to find more
The digital content curator
1. does not just collect, it organizes
labels, titles, tags, categorizes, classifies
2. verifies, vets, checks
does not buy at face value or on the basis of freshness,
popularity, bang
3. provides context
integrates his work in a larger framework that facilitates
understanding for novices
4. offers guidance
introduces to novices, does not take for granted, indicates
where to find more
The digital content curator
1. does not just collect, it organizes
labels, titles, tags, categorizes, classifies
2. verifies, vets, checks
does not buy at face value or on the basis of freshness,
popularity, bang
3. provides context
integrates his work in a larger framework that facilitates
understanding for novices
4. offers guidance
introduces to novices, does not take for granted, indicates
where to find more
The digital content curator
1. does not just collect, it organizes
labels, titles, tags, categorizes, classifies
2. verifies, vets, checks
does not buy at face value or on the basis of freshness,
popularity, bang
3. provides context
integrates his work in a larger framework that facilitates
understanding for novices
4. offers guidance
introduces to novices, does not take for granted, indicates
where to find more
5. illustrates, showcases
utilizes photos, illustrations, graphs and other
visual means to convey meaning
6. shares opinion, evaluation
provides his personal viewpoint and assessment
7. archives, stores, preserves
saves a copy of the original for the future
8. updates and expands
revises, adds, and integrates new valuable
information as it becomes available
The digital content curator
5. illustrates, showcases
utilizes photos, illustrations, graphs and other
visual means to convey meaning
6. shares opinion, evaluation
provides his personal viewpoint and assessment
7. archives, stores, preserves
saves a copy of the original for the future
8. updates and expands
revises, adds, and integrates new valuable
information as it becomes available
The digital content curator
5. illustrates, showcases
utilizes photos, illustrations, graphs and other
visual means to convey meaning
6. shares opinion, evaluation
provides his personal viewpoint and assessment
7. archives, stores, preserves
saves a copy of the original for the future
8. updates and expands
revises, adds, and integrates new valuable
information as it becomes available
The digital content curator
5. illustrates, showcases
utilizes photos, illustrations, graphs and other
visual means to convey meaning
6. shares opinion, evaluation
provides his personal viewpoint and assessment
7. archives, stores, preserves
saves a copy of the original for the future
8. updates and expands
revises, adds, and integrates new valuable
information as it becomes available
The digital content curator
9. credits, attributes
provides visible and tangible credit to sources and contributors
to help further information discovery
10. discloses
reveals its business and commercial ties, partnerships and interests
11. takes position
declares openly what he stands for and why
12. invites collaboration, contribution
understand and favours the power of inclusiveness and participation
The digital content curator
9. credits, attributes
provides visible and tangible credit to sources and contributors
to help further information discovery
10. discloses
reveals its business and commercial ties, partnerships and interests
11. takes position
declares openly what he stands for and why
12. invites collaboration, contribution
understand and favours the power of inclusiveness and participation
The digital content curator
9. credits, attributes
provides visible and tangible credit to sources and contributors
to help further information discovery
10. discloses
reveals its business and commercial ties, partnerships and interests
11. takes position
declares openly what he stands for and why
12. invites collaboration, contribution
understand and favours the power of inclusiveness and participation
The digital content curator
9. credits, attributes
provides visible and tangible credit to sources and contributors
to help further information discovery
10. discloses
reveals its business and commercial ties, partnerships and interests
11. takes position
declares openly what he stands for and why
12. invites collaboration, contribution
understand and favours the power of inclusiveness and participation
The digital content curator
curation is the future
Top Tools for Communication PROs
http://tools.robingood.com
Image credits: Shutterstock.com
Thank You
ZEEF Workshop
zeef.org/events
Frido van Driem
@fridovandriem
Co-Founder & Chief Evangelist
#AoCC2015 #contentcuration

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Legal Aspects of Content Curation

  • 1. Frido van Driem @fridovandriem Co-Founder & Chief Evangelist #AoCC2015 #contentcuration
  • 3. CURATION ! use parts of work from others
  • 4. AGGREGATION ! zeef is like the directory of a library
  • 7. - work has been published - don’t use more than necessary - new context - give credit
  • 10. CREATIVE COMMONS Sources Creative Commons ! CC BY-SA, CC BY-ND, CC BY ! Flickr, Compfight, Photopin 500px, Google Advanced Search
  • 11. CHECKLIST ! content curation no, except ! * permission * license * creative commons * citation * +/-140 years old ! always credit the author foto: CC BY Mirage floors
  • 12. ! www.charlotteslaw.nl | 06 28917463 | mail@charlotteslaw.nl
  • 13. ZEEF - The Art of Content Curation 2015 HowardsHome The roles of Content Curation for knowledge sharing & content marketing January 14th 2015 Jeroen Riekwel - @jeroenriekwel #howardshome
  • 14. Getting to know each other • HowardsHome has been gathering, filtering and enriching online news and social media content for the past 15 years • Our customers curate this content to inform employees, customers, members and fans • Over 300 organizations use our solutions in all kinds of branches
  • 15. The roles of Content Curation in business • Gathering & Sharing links, quotes on social media, blog “Personal branding” • Sharing via social media, newsletters, site & blog • Info & knowledge sharing “Content Marketing & Thought Leadership” • E-mails with links • Twitter favorites • RSS-readers “Finding information & inspiration” • Sharing with collegues via Intranet portal, Sharepoint, Yammer, etc. “Knowledge sharing & internal communication” External Internal Individual Team / Organization
  • 16. Enter Content Curation: different levels Gather and share existing (external) content e.g. RT’s Combine external content with internal content e. g. social media posts Summerize, enrich, add value and vision e.g. blogposts Gather multiple sources, add comprehensive overview and clarification e.g e-books, whitepapers EFFORT E F F E C T
  • 17. Contact Jeroen Riekwel - @jeroenriekwel Meer info curation.nl howardshome.com
  • 18. The Artist of Content Curation Eric Kokke Marketing Manager GO opleidingen
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  • 38. _Unacademic map and navigate the web’s learning resources together →
  • 39. Unacademic_ get lost or find your way on personal learning journeys →
  • 40. Unacademic_ track your individual and collective progress →
  • 41. Unacademic_ open source ecosystem with web and mobile applications and widgets →
  • 43. Art of content creation Marian Pronk Elvire Jaspers Chantal Cammaert Mario Grunitz
  • 45. 3,000+ reviews 200+ treatments 500+ clinics 1,000+ specialists ietsmooier is a review site COSMETIC treatments (invasive & non-invasive). ietsmooier has a firm position in a LARGE AND FAST GROWING market, where cosmetic treatments become more and more ACCEPTED
  • 46. Publicly generated content COMPLI MENTS OF YOUR CUST OMER •  Social proof •  Influences the ranking of site •  Trust –  86% of people prefer to be advised by peers
  • 47. Intermediair*in* products*/* services* Review*site* * Review*by*invite* Review*open*to*all* •  Booking.com* •  Airbnb* •  Werkspot* N.a.* •  Bol.com* •  Wehkamp* •  Tripadvisor* •  Yelp* •  Iens.n ** •  ietsmooier.nl* •  Independer* Type of review sites
  • 48. Anyone can review anything and anyhow…. right? Amount of fake reviews expected to be 10%-20% Yelp: “20% of reviews written and submitted are never displayed”
  • 49. How to improve the quality and authenticity of reviews? •  Filtering on relevance & quality •  Use a mix of algorithms and human moderators to separate fraudulent reviews from genuine •  Strict policy to companies (tougher for repeat offenders) •  Review Trackers
  • 51. Almost all the knowledge is already available on the web. All you need is someone to guide you to it. @woutlabanwww.gibbon.co
  • 52. What is the impact of the social web on how we learn?
  • 53. Social Learning = Receiving & sharing knowledge
  • 54. Social Learning = Receiving & sharing knowledge Social Media: - Twitter - LinkedIn - Facebook - Quora - etc.
  • 55. Yet, what changed over the last few years is what do we do with this information. Social Networks: - Twitter - LinkedIn - Facebook - Quora - etc. Productivity Tools: - Evernote - Pocket - Dropbox - Google Drive - etc.
  • 58. Everybody shares, everybody curates! - Articles - Videos - Presentations - Photos - etc. - Evernote - Twitter - Linkedin - Pocket - Gibbon - Zeef ! "
  • 59. What is Social Learning Personal bubble of knowledge created by different social networks. Combination of receiving and sharing. Casual/informal learning (no testing, repeats, or control). A personal and chaotic process. Continuous & small chunks. ✓ ✓ ✓ ✓ ✓
  • 60. What is the impact of the social web on how we learn?
  • 61. Learning, working and personal tools are merging. Personal and professional learning is under control of the individual. — Jane Hart
  • 62. But context and relevance are often still missing…
  • 63.
  • 64. Simple lists to collect & share the knowledge of the web
  • 65. Simple lists to share the knowledge of the web.
  • 67. Curate and follow, any topic on any device.
  • 69. Learning, working and personal tools are merging. Personal and professional learning is under control of the individual. — Jane Hart
  • 70. What can curation do for companies & more important for Learning & Development within companies?
  • 71. The current situation Industries are changing faster then ever. Individuals are taking control of their own development. Formal, classroom training is ineffective & expensive. ✓ ✓ ✓
  • 72. How we learn in organizations
  • 73. $
  • 74. What is Social Learning Personal bubble of knowledge created by different social networks. Combination of receiving and sending. Casual/informal learning (no testing, repeats, or control). A personal and chaotic process. Continuous & small chunks. ✓ ✓ ✓ ✓ ✓
  • 75. “You can facilitate it, you can support it, you can help make it happen… But you can’t manage it!” — Charles Jennings
  • 76. $ Your role as on organization is to facilitate an environment where this knowledge can be shared.
  • 77. Empower experts to bring knowledge form their network into your organization. ! ! ! !
  • 78. Social learning for organizations Use the personal knowledge bubbles of your employees. Make knowledge accessible. (Gibbon ;-)) Chaos is ok, it’s not about control here. Community/culture driven. Empower experts in your organization to share about their domain. ✓ ✓ ✓ ✓ ✓
  • 79. % ⏲ 'The channel you choose At a relevant time Knowledge you need
  • 80. 5 tips, to create a Social Learning environment: 1. Remove al hierarchical barriers to share knowledge. Make it peer-to-peer. 2. Allow curating and consuming within the daily workflow. 3. Encourage to share personal thoughts and ideas with the curated resources. 4. Create room for social interaction. 5. Find the right channels to access knowledge that fit your culture.
  • 81. I would love to talk, let’s get in touch! wout@gibbon.co| @woutlaban Want to know more about Social Learning? Take a look at my Gibbon playlist: gibbon.co/woutlaban www.gibbon.co
  • 82. The legal aspects of content curation case examples Merel Teunissen / @merelteunissen
  • 83. Almost all content on the internet is protected by copyright law. Today I will discuss how you legally curate someone else’s content. @merelteunissen
  • 84. Five common ways to legally use copyrighted content 1. Permission author 2. Quotation right 3. Hyperlink and embedded link 4. Creative Commons 5. Public domain @merelteunissen
  • 85. 1. Permission author Use content only in that way you have permission for. @merelteunissen
  • 86. 22tracks is author licensed by Dutch collecting society Buma/Stemra
  • 87. 2. Quotation right Requirements quote: 1. ‘Serious’ expressions 2. From a published source 3. Clearly indicate the source 4. Proportionality and functionality @merelteunissen
  • 88. 2. Quotation right 1. A ‘serious’ expression Only quote in ‘serious’ expressions. For serious purposes. @merelteunissen
  • 89. 2. Quotation right 2. From a published source You can only quote from a published source. Not from unlawfully published content. @merelteunissen
  • 90. Unlawfully quoted content. Photo was never published by Playboy.
  • 91. 2. Quotation right 3. Clearly indicate the source Clearly indicate the source including the authors name (as far as reasonably possible) @merelteunissen
  • 92. Lawfully indicated source on 101cookbooks.com
  • 93. 2. Quotation right 4. Proportionality and functionality Proportional - you can’t quote more than necessary. Functional - the quote has to be relevant to the context of the text. @merelteunissen
  • 94. Quote: not proportional and functional
  • 96. Five common ways to legally use copyrighted content 1. Permission author 2. Quotation right 3. Hyperlink and embedded link 4. Creative Commons 5. Public domain @merelteunissen
  • 97. 3. Hyperlink and embedded link The content was placed on a freely accessible website. Hyperlink - allow users to click their way from webpage to webpage. Embedded link - allow users to publish copyrighted content by the use of framing technology. @merelteunissen
  • 98. Curated content via hyperlinks.
  • 99. Curated content via embedded links.
  • 100. 4. Creative Commons A copyright license system which provides authors an easy way to give the public permission to share and publish their content on its own conditions. @merelteunissen
  • 102. unsplash.com - content licensed under Creative Commons
  • 103. 5. Public domain The duration of a copyright is 70 years after the death of the author. When these 70 years have passed the content is free to the public domain. @merelteunissen
  • 105. IN SUMMARY Five common ways to legally use copyrighted content 1. Permission author 2. Quotation right 3. Hyperlink and embedded link 4. Creative Commons 5. Public domain @merelteunissen
  • 106. Questions? Need advice? Merel Teunissen teunissen@vwsadvocaten.nl 020 675 88 21 06 246 058 46
  • 108. The Business of Content Curation The Future is for Those Who Know How To Organize Information Robin Good - Amsterdam - Jan. 14th 2015
  • 109. Why curation is such a revolutionary art? Curiosity
  • 110. Why curation is such a revolutionary art? Curiosity Because, to curate anything, you really need to slow down and pay attention to it. Actually more than that… You need to get curious about your subject. That’s how you can curate it.
  • 111. Why curation is such a revolutionary art? Sense-making
  • 112. Because to effectively curate something you really need to first make sense of it yourself Why curation is such a revolutionary art? Sense-making
  • 113. Why curation is such a revolutionary art? Context - Niche
  • 114. Because it forces the curator not to focus just on the subject of his work as a standalone item, but to look at it and frame it within a larger, more specific context (think DJ or gallery curator): the interest of those following him Why curation is such a revolutionary art? Context - Niche
  • 115. Why curation is such a revolutionary art? Evaluate - Vet
  • 116. Because it forces any author to go beyond representing, reporting or expressing and into questioning, analysing, sense-making of what is already available and relevant out there. It demands that who takes on this responsibility understands the opportunity and risk offered by having to carefully evaluate whether what has been selected, summarized and distilled is really worth the attention and time of others Why curation is such a revolutionary art? Evaluate - Vet
  • 117. Why curation is such a revolutionary art? Trust
  • 118. Because the emerging new digital curator is not like the classic journalist, art critic, or newsbeat reporter or blogger. He is not just a connoiseur. He is not just an expert on the subject. He is foremost a truly trusted person. One we lend the ability to guide us, to uncover for us selected specimen, and to illustrate to us through his eyes, their value, meaning, relationship and purpose. Why curation is such a revolutionary art? Trust
  • 119. Why curation is such a revolutionary art? Ethics - Values
  • 120. Because to become a truly trusted person, the “go-to” reference point for some, the curator needs to have openly declared values, ethics and preferences of his own. Because it is through these values (rather than just speed, freshness, popularity, and others) that individuals select their trusted guides and develop deep, long-lasting bonds with them. Why curation is such a revolutionary art? Ethics - Values
  • 121. The curator is a trusted guide who helps others to explore, to discover and make sense of information artifacts within a specific subject-matter area
  • 122.
  • 123. What follows is a short selection of real-world examples of how curating a specific information subject can give life to useful online public services that can also be economically sustainable (if not outright profitable).
  • 124. Daring Fireball 1 John Gruber’s personal viewpoint on everything Apple-related
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  • 129. Service offered: A curated analysis of key news and stories relevant to an audience of Mac nerds, designers, nitpickers, perfectionists, and connoisseurs of fine sarcasm. DaringFireball.net Business model: Free for all to access Weekly feed sponsorship + quality ad network (The Deck)
  • 130. Really Good Emails 2 Best examples of email newsletters organized by category
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  • 135. Service offered: Curated gallery of commercial email examples from confirmations to newsletter subscription, to offers, promotions and more. Business model: Free for all to access Leader of market sponsorship by MailChimp ReallyGoodEmails.com
  • 136. One Page Love 3 Best examples of one-page websites
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  • 142. Service offered: Curated gallery of one-page website designs and examples organized by categories, commented and tagged. Includes also resources, interviews, articles and one-page specific themes for web sites. OnePageLove.com Business model: Free for all to access Quality ads and affiliate commissions on templates
  • 143. Metti da parte e organizza siti web e pagine interessanti Startup Digest 4 A guide to all upcoming startup-related events in a specific country
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  • 148. Service offered: Email newsletter listing all of the upcoming events related to the world of startups for a specific country. StartupDigest.com Business model: Free subscription Paid sponsorship and priority display of events
  • 149. OldVersion 5 Archive of older, dismissed versions of most software programs
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  • 155. Service offered: Access to huge archive of older releases of free downloadable software tools from Skype to iTunes, including games and covering PC, Mac and Linux editions. and social contacts of top tech startup journalists OldVersion.com Free access to all users Contextual advertising model: Google AdSense Business model:
  • 156. PressFarm 6 Collects, organizes and makes it easy to find journalists covering new startups
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  • 160. Service offered: Business model: Access to updated and curated database of email and social contacts of top tech startup journalists PressFarm.com Free view of all journalists in the database $9 to access all of their emails
  • 161. Techmeme 7 The most relevant Silicon-Valley news for the tech-business-VC community
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  • 165. Service offered: Business model: Techmeme was founded in 2005 by Gabe Rivera as an automated news curation service, like Google News, but focused on the leading edge of technology. Starting in 2008, we introduced human editors to complete the editorial process, and have now assembled the team presented on the right. Our experience leads us to believe that a thoughtful combination of both algorithmic and human editing offers the best means for curating in a space as broad as technology. Today, Techmeme remains independent, bootstrapped, and privately held Free for readers Sponsored stories - Who’s hiring - Events promotion TechMeme.com
  • 166. SmartBrief 8 The most relevant, must-read news in your vertical industry sent to you by email
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  • 173. Service offered: Business model: A daily snapshot of social business insights with news from AllFacebook, ClickZ and other leading sources. Summaries of what matters to you, written by expert editors to save you time and keep you informed and prepared. Free for subscribers Paid sponsorships and contextually relevant promotions for advertising partners Smartbrief.com
  • 174. Briefio 9 Quality book content read and summarized for you
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  • 180. Briefio.com Service offered: Business model: Free membership club providing best-seller book summaries Sales of individual summaries starting at $4.99
  • 181. UserOnBoarding 10 Annotated visual analysis of onboarding strategies utilized by succesfull startups
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  • 196. Service offered: Business model: Step by step visual analysis of onboarding process adopted by popular online startups Sales of training materials starting at $249 UserOnBoard.com
  • 197. Criterion Collection 11 Curated boutique of quality films re-mastered and bundled with unique additional media
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  • 206. Service offered: Business model: Blue-ray re-mastered author films in curated box sets or collections with rare additional materials, including photos, interview, unreleased cuts and clips. Direct sales of DVDs Criterion.com
  • 207. SlideRule 12 trusted guidance to find ideal learn / study curriculum within open and free access offerings
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  • 217. Service offered: Business model: Guided access to the best free courses and learning programs available online. Curated learning paths for specific interests. Workshops on specific topics where students are supported by individual mentors.. Step by step visual analysis of onboarding process adopted by popular online startups Free access to all basic info and to fully free learning paths. Paid workshops with mentors. Affiliate commissions on promoted paid courses. SlideRule.com
  • 218. Business Model Gallery 13 Organized information archive of business models utilized by successful companies online and off
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  • 226. Service offered: Business model: A structured, filterable and searchable database of all of the available business models utilized by successful companies from Facebook to Foursquare. Each company / business model is captured inside a business model canvas template. Free access to three business models. Paid subscription to access all database. Training packages that include options going from workshops to keynotes and bootcamps. BusinessModelGallery.com
  • 227. The curator is NOT someone who collects That person is a collector The curator is NOT someone who makes lists That person is a list-maker The curator is NOT someone who picks the best news to share That person is a news editor The curator is NOT someone who cuts and pastes other people’s work without even crediting it That person is a thief
  • 228. The curator is NOT someone who collects That person is a collector The curator is NOT someone who makes lists That person is a list-maker The curator is NOT someone who picks the best news to share That person is a news editor The curator is NOT someone who cuts and pastes other people’s work without even crediting it That person is a thief
  • 229. The curator is NOT someone who collects That person is a collector The curator is NOT someone who makes lists That person is a list-maker The curator is NOT someone who picks the best news to share That person is a news editor The curator is NOT someone who cuts and pastes other people’s work without even crediting it That person is a thief
  • 230. The curator is NOT someone who collects That person is a collector The curator is NOT someone who makes lists That person is a list-maker The curator is NOT someone who picks the best news to share That person is a news editor The curator is NOT someone who cuts and pastes other people’s work without even crediting it That person is a thief
  • 231. The curator is NOT someone who collects That person is a collector The curator is NOT someone who makes lists That person is a list-maker The curator is NOT someone who picks the best news to share That person is a news editor The curator is NOT someone who cuts and pastes other people’s work without even crediting it That person is a thief
  • 232. The digital content curator 1. does not just collect, it organizes labels, titles, tags, categorizes, classifies 2. verifies, vets, checks does not buy at face value or on the basis of freshness, popularity, bang 3. provides context integrates his work in a larger framework that facilitates understanding for novices 4. offers guidance introduces to novices, does not take for granted, indicates where to find more
  • 233. The digital content curator 1. does not just collect, it organizes labels, titles, tags, categorizes, classifies 2. verifies, vets, checks does not buy at face value or on the basis of freshness, popularity, bang 3. provides context integrates his work in a larger framework that facilitates understanding for novices 4. offers guidance introduces to novices, does not take for granted, indicates where to find more
  • 234. The digital content curator 1. does not just collect, it organizes labels, titles, tags, categorizes, classifies 2. verifies, vets, checks does not buy at face value or on the basis of freshness, popularity, bang 3. provides context integrates his work in a larger framework that facilitates understanding for novices 4. offers guidance introduces to novices, does not take for granted, indicates where to find more
  • 235. The digital content curator 1. does not just collect, it organizes labels, titles, tags, categorizes, classifies 2. verifies, vets, checks does not buy at face value or on the basis of freshness, popularity, bang 3. provides context integrates his work in a larger framework that facilitates understanding for novices 4. offers guidance introduces to novices, does not take for granted, indicates where to find more
  • 236. The digital content curator 1. does not just collect, it organizes labels, titles, tags, categorizes, classifies 2. verifies, vets, checks does not buy at face value or on the basis of freshness, popularity, bang 3. provides context integrates his work in a larger framework that facilitates understanding for novices 4. offers guidance introduces to novices, does not take for granted, indicates where to find more
  • 237. 5. illustrates, showcases utilizes photos, illustrations, graphs and other visual means to convey meaning 6. shares opinion, evaluation provides his personal viewpoint and assessment 7. archives, stores, preserves saves a copy of the original for the future 8. updates and expands revises, adds, and integrates new valuable information as it becomes available The digital content curator
  • 238. 5. illustrates, showcases utilizes photos, illustrations, graphs and other visual means to convey meaning 6. shares opinion, evaluation provides his personal viewpoint and assessment 7. archives, stores, preserves saves a copy of the original for the future 8. updates and expands revises, adds, and integrates new valuable information as it becomes available The digital content curator
  • 239. 5. illustrates, showcases utilizes photos, illustrations, graphs and other visual means to convey meaning 6. shares opinion, evaluation provides his personal viewpoint and assessment 7. archives, stores, preserves saves a copy of the original for the future 8. updates and expands revises, adds, and integrates new valuable information as it becomes available The digital content curator
  • 240. 5. illustrates, showcases utilizes photos, illustrations, graphs and other visual means to convey meaning 6. shares opinion, evaluation provides his personal viewpoint and assessment 7. archives, stores, preserves saves a copy of the original for the future 8. updates and expands revises, adds, and integrates new valuable information as it becomes available The digital content curator
  • 241. 9. credits, attributes provides visible and tangible credit to sources and contributors to help further information discovery 10. discloses reveals its business and commercial ties, partnerships and interests 11. takes position declares openly what he stands for and why 12. invites collaboration, contribution understand and favours the power of inclusiveness and participation The digital content curator
  • 242. 9. credits, attributes provides visible and tangible credit to sources and contributors to help further information discovery 10. discloses reveals its business and commercial ties, partnerships and interests 11. takes position declares openly what he stands for and why 12. invites collaboration, contribution understand and favours the power of inclusiveness and participation The digital content curator
  • 243. 9. credits, attributes provides visible and tangible credit to sources and contributors to help further information discovery 10. discloses reveals its business and commercial ties, partnerships and interests 11. takes position declares openly what he stands for and why 12. invites collaboration, contribution understand and favours the power of inclusiveness and participation The digital content curator
  • 244. 9. credits, attributes provides visible and tangible credit to sources and contributors to help further information discovery 10. discloses reveals its business and commercial ties, partnerships and interests 11. takes position declares openly what he stands for and why 12. invites collaboration, contribution understand and favours the power of inclusiveness and participation The digital content curator
  • 245. curation is the future
  • 246. Top Tools for Communication PROs http://tools.robingood.com
  • 247.
  • 249. Thank You ZEEF Workshop zeef.org/events Frido van Driem @fridovandriem Co-Founder & Chief Evangelist #AoCC2015 #contentcuration