Gaurav Shukla

Hyderabad Area, India, Delhi India

Specialist, Community Operations at Facebook

Technology / Software / Internet

Experience of over 5 years, and counting in learning, managing and tinkering around various aspects of web products. Tested in the art of managing business channel, web commerce, enhancing user experience, overseeing and placement of iOS and Android apps and battling the dark side of 'spam' and other safety concerns for a web user. Although, I wear many hats in my current role, ranging from ops support, ops reporting, creating and visualizing data sets, building and refining processes and managing the vendor team. But, in order to do it well and in the first few attempt, I believe in setting priorities and taking up one thing at a time and doing it properly. Focus Areas: Operational e...