Ian Jones

Brisbane, Australia Australia

Contemporary IT Operating Model Advisor at KPMG focusing on Agile, DevOps, ITSM and Lean

Technology / Software / Internet

I am an innovative technology adviser and I improve investment in ICT services by combining proven and emerging ideas and concepts. 20+ years of IT and organisational change experience, successfully consulting on IT Operating Models and IT Service Management (ITSM) with concepts such as Agile, BYOD, Continuous Delivery, Cloud computing, Devops, Lean and SIAM in large organisations. Successfully led teams of various sizes in areas such as IT Service Management, Major Incident Management, Problem Management, Change Management, Configuration Management, Event Management, Batch Management and Supplier Management. Led ITSM consulting teams for various Australian organisations. Provided all...