Imanens

Nantes Area, France, Pays de la Loire France

Design

I am a service designer involved in multimodal service design since 1992. I participate to numerous international blue chip & startups projects in France and Europe. I help my clients from ideation to launch on service design projects such as local government, industry, health, banking... using, Web, mobile & physical touchpoints. > SPECIALTIES Design Thinking - Benchmarks & Strategic Reports - Innovation workshops - Field studies - Personas - Customer Journey Mapping UX & Usability - Information Architecture - Interaction Design - Usability Audit & Tests > REFERENCES • Innovation & Startups / Social Mix : Semaine du bien être 2016, École du Design de Nantes & Harmonie Mutuelle Laval ...