Personal Information
Entreprise/Lieu de travail
London, United Kingdom United Kingdom
Profession
Research & Insight Consultant EMEA at AIG
Secteur d’activité
Finance / Banking / Insurance
Site Web
http://www.aig.com
À propos
What I Do:
- Drive insight from data to meet tactical and strategic commercial needs.
- Design, execute and deliver international research programs.
- Build and utilize research and insight to represent the voice of the customer, supporting customer experience, product development and communications strategies.
- Inspire and influence teams across geographies and cultures to deliver against objectives.
- Strong communication and collaborative skills applied in dealing with all levels of management.
- Bilingual in English, native French; proficient in Spanish & Italian.
- Présentations
- Documents
- Infographies
Voice of Customer Planning Guide
Kampyle
•
il y a 8 ans
Voice of the Customer (VOC) Best Practices
LaDove Associates
•
il y a 14 ans
Deploying a Voice of the Customer (VoC) Program
Avtex
•
il y a 11 ans
An interview presentation that lands senior-level jobs
psymar
•
il y a 10 ans
Creating a Winning Interview Presentation with www.wintheview.com interview presentation tools
wintheview
•
il y a 14 ans
How to Use Net Promoter Score to Transform the Customer Journey
Satmetrix
•
il y a 9 ans
How to Reduce Churn by 50% and Increase Customer Happiness with NPS Processes
Kissmetrics on SlideShare
•
il y a 8 ans
[Webinar] Survey and Net Promoter Score Best Practices
Gainsight
•
il y a 8 ans
12 Days of Productivity
Redbooth
•
il y a 8 ans
Millennials and the $335 Billion Sharing Economy
Total Youth Research
•
il y a 8 ans
Customer Retention Summit Integrated Insight V1
Tony Mooney
•
il y a 14 ans
Creating Customer Engagement Strategies
Richard Sedley
•
il y a 16 ans
Great Expectations: Customer Retention Basics
Derek Martin
•
il y a 11 ans
How To Create An Insight
Michael Johnston
•
il y a 14 ans