Srdjan Plamenac

Serbia Serbia

Omni Channel Development Manager at Telenor Srbija

Telecom / Mobile

Currently I hold Omni Channel Development Manager position within Service Design & Channel Management team in CMO Division, Telenor d.o.o. My main focus is on Sales Channels Transformation that will enable seamless customer experience across channels & customer lifecycle. With strong project management capacity (8 years of experience), I am able to develop projects from the early stage to finalization. Furthermore, I am involved with company-wide analysis that collect, interpret and summarize various performance metrics and provide recommendations as appropriate. Specialties: Project management Retail network (re)positioning POS & Channel profitability Site acquisition Operations and...