Anthony Colfelt
6 SlideShares 75 Abonné 53 Suivis
Personal Information
Entreprise/Lieu de travail
Berry, NSW Australia
Profession
Independent Customer Experience Consultant
Site Web
www.colfelt.com
À propos
Go check out my profile on LinkedIn if you would like to know more... :)
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Mots-clés
design customer experience ux user experience design interaction ucd principles heuristics nps customer satisfaction design thinking banking services wealth management ccd financial services customer service service design uxaustralia experience selling ux strategy research process user experience diagram conditional specification flow notation visual ixd communicating selling sales ia xp scrum centered centred user agile
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